Hi,

Glad Rikard could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

Hey,

Thanks for contacting us!

Could you please post temporary FTP and WP admin logins here privately so we can look into it?

Best regards,
Yigit

Hey,

Thanks for contacting us!

Your website is using Gruppo font on my end at the moment. I attached a screenshot in private content field below.

If you have server sided cache, please make sure to clear it after making changes on your website :)

Best regards,
Yigit

Hey,

We are planning to release the new version this week :)

Regards,
Yigit

Hi Niklas,

Thanks for contacting us!

Lifetime updates and 6 months of support is included in your purchase. You do not need to purchase the theme again for each update :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

Hi,

Thanks for the update! Glad it was just a weekend break your notebook took :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

Hey,

Glad @guenni007 could help! Let us know if you have any other questions and enjoy the rest of your day :)

@guenni007 thanks for the help as always :)

Regards,
Yigit

Hi,

Please remove following code

#header .avia_hidden_link_text {
    display: block !important;
}

and then go to Enfold theme options > Performance and disable CSS file merging and compression, save theme options, flush cache, confirm that text is removed and then enable CSS file merging and compression again :)

Best regards,
Yigit

Hi Stefan,

3rd item had “last” class and the 4th item had “first” class so it was starting a new line. As workaround I added following code to bottom of Functions.php file of your child theme to remove those classes

function av_prod_slider_fix() {
?>
<script>
	jQuery(window).load(function() {
		jQuery('#custom-prod-slider li:nth-child(3)').removeClass('last');
		jQuery('#custom-prod-slider li:nth-child(4)').removeClass('first');
	});
</script>
<?php
}
add_action('wp_footer', 'av_prod_slider_fix');

and following code to bottom of Quick CSS field in Enfold theme options > General Styling

div .products .product { width: 24%; }

Best regards,
Yigit

Hi,

We sell Enfold exclusively on ThemeForest/Envato and have to abide their rules. Almost all authors promised it prior to the changes but we do not make the rules unfortunately.

We prefer to provide support via this support forum. Tech support does not have to be direct email or a phone call. We usually reply to each thread within 24 hours however unfortunately, when forums are busy, response time may increase. As I mentioned, Enfold users were able to post questions on the forums, whether they have active support and or not. That was not fair and was causing business on the forums. By applying the rules we are going to make sure we provide support in more timely manner.

Again, renewing support is totally optional and our forums are still searchable.

Regards,
Yigit

Hi,

You are welcome!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

Hi,

Please let us know if it is not activated after a while :)

Best regards,
Yigit

Hey,

Thanks for contacting us!

Could you please post a link of your page and point out the section? :)

Best regards,
Yigit

Hi Frank,

As I mentioned on your other thread – https://kriesi.at/support/topic/tech-support-licensing/, this rule was set by Envato/ThemeForest and we follow it. We have not marketed the theme as “free lifetime support on the forums” ever since this rule was changed by Envato. I understand your frustration however this is the standard procedure on every item that offers support on Envato marketplace

Best regards,
Yigit

Hi Alan,

It seems like your favicon is being loaded via HTTP instead of HTTPS. Please go to Enfold theme options and change “http://…” to “https://” on favicon field.

Also, this thread seems to be getting pretty long. For each question or issue you have, please start new threads under Enfold sub forum :)

Best regards,
Yigit