Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 3, 2021 at 2:52 pm #1323334
    Michelle
    Guest

    Hi there
    Where do I place bug reports? I mean… I don’t need support for the slide-show (volle Breite)-Element, I need a bugfix (and probably all costumers using Enfold) :-) Since my support license has expired I cannot post anything in the forum. That’s okay for me, but I can’t imagine that I need a valid support key to report a bug in the theme. That would be weird to make me pay for a bug report :-).

    So… here’s the bug:
    In the element “Slide-Show (volle Breite) are elements (slides) and you can add a description to the slide. But it doesn’t accept spaces in that field “Beschreibung” – means you can only add one word as a “description” per slide. Guess that’s not how it’s supposed to work?

    I am working on a Mac Big Sur 11.6 with Chrome 92.

    October 4, 2021 at 4:33 am #1323373
    Rikard

    Hi Michelle,

    Which version of the theme are you running? If it’s not 4.8.6.3, then please update to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t fix the problem, then please include admin WordPress login details in private.

    Best regards,
    Rikard

    October 4, 2021 at 9:18 am #1323402
    szenemagazin
    This reply has been marked as private.
    October 4, 2021 at 11:17 am #1323416
    Yigit

    Hi,

    Thanks for the update! Glad it was just a weekend break your notebook took :)

    Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

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  • The topic ‘It's not a support question – it's a bug’ is closed to new replies.