Hey,

Thanks for contacting us!

1- Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert your Personal Token in Enfold theme options to receive auto updates and to update the theme from WP dashboard :)

2- You can insert [nolink] in copyright field to remove it – https://kriesi.at/documentation/enfold/footer/#copyrights-info

Best regards,
Yigit

Merhabalar,

Gec cevap icin uzgunum.

WooCommerce eklentisini aktif etmeden demoyu import ederseniz shop sayfalari import olmayacaktir :)

Best regards,
Yigit

Hey Ralph,

Thanks for contacting us!

We reset your account. Please see private content field below :)

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

Hi,

1- You can insert [nolink] – https://kriesi.at/documentation/enfold/footer/#copyrights-info

2- Please refer to this post – https://kriesi.at/documentation/enfold/logo/#use-a-different-logo-on-mobile :)

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

Hi,

There is a conflict with following codes in Appearance > Customizer > Additional CSS

#top .avia-content-slider, #top .avia-content-slider-inner, #top .avia-content-slider-inner .slide-entry-wrap {
    height: 160px !important;
}

#top .avia-content-slider-inner .slide-entry-wrap {
    display: flex;
}

If you added those to target a specific element, please edit that element, go to Advanced > Developer Settings and give it a custom ID (“custom-id” in example below) and then update the codes as following

#top #custom-id.avia-content-slider, #top #custom-id .avia-content-slider-inner, #top #custom-id .avia-content-slider-inner .slide-entry-wrap {
    height: 160px !important;
}

#top #custom-id.avia-content-slider-inner .slide-entry-wrap {
    display: flex;
}

Then, please add following code to Quick CSS in Enfold theme options > General Styling

@media only screen and (max-width: 480px) {
.responsive.av-no-preview #top #wrap_all .av-mini-hide, 
.responsive.av-no-preview #top #wrap_all .av-mini-font-size-hidden, 
.responsive.av-no-preview #top #wrap_all .av-mini-font-size-title-hidden {
    display: none;
}}

Best regards,
Yigit

Hey Karen,

Thanks for contacting us!

When uploading your logo, please choose to display it in fullsize – https://imgur.com/a/gpDLlyJ. Your logo is currently 300x79px in size.

Also, Enfold now supports SVG logos so you could consider uploading your logo as SVG file as well :)

Best regards,
Yigit

Hi,

It is the field that shows up right below our messages if it is not empty. I have attached a screenshot in private content field. Please make sure to check the thread on our forum to see it. It is only visible to you and us, moderators :)

The issue seems to be related to mod security rules. Some other users had issues with these words: “get“,”include“, “select” or “head” and had it resolved after checking with their hosting providers.

Best regards,
Yigit

Merhabalar! :)

Thanks for contacting us!

When you import a demo, all content will be imported. After importing the demo, you can delete the pages you would not like to keep :)

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Best regards,
Yigit

Hi,

Thanks for the info!

PHP ZipArchive Extension seems to be disabled on your server which is needed for demo import. Could you please contact your hosting provider and ask them to enable it and then try importing the demo once again? :)

Best regards,
Yigit

Hi,

Yes, if you have access to ThemeForest account which was used to purchase Enfold, you can simply login and go to – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 to renew support :)

Best regards,
Yigit

Hi,

Could you please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.6.5? I tried to upload the new version however it did not work as max upload size is 2 MB :)

Best regards,
Yigit

Sveikas :)

Thanks for contacting us!

Could you please post temporary WP admin and FTP logins here privately so we can try to manually import it for you – https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo? :)

Regards,
Yigit

Hey,

Thanks for contacting us!

You can use (Email address hidden if logged out) but please post login credentials here privately so any available moderator can look into it.

Also, do you have server sided cache? If you do, please clear it and temporarily disable it :)

Best regards,
Yigit