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September 3, 2018 at 4:44 pm in reply to: fullwidth easy slider don't show the captions on mobile & it also creates white #1005043
Hi,
I have adjusted the image width in the code. A little bit of distortion is expected as we are increasing the height of the image please review the site :)
Best regards,
VinayHi,
– can i align the top bar CENTER instead of left or right?
Yes you can center the top bar content using the below CSS
#header_meta .container { display: flex; justify-content: center; }
– can i inject a image/slider between the top bar & header?
Please create a header widget https://kriesi.at/documentation/enfold/header/#header-widget-position
Then select the full-width banner on top.
Instead of the banner, you can add the slider shortcode.
Best regards,
VinayHi,
I checked your site and tried to make the changes but I noticed you are not using a child theme. It is best to use a child theme and make these modifications or else you will lose the changes you have made when the theme updates.
Please activate the child theme and add the search function in the functions.php file then go to Enfold > Header > Extra Elements > Extra info and add the shortcode provided in the below link.
Best regards,
VinayHi,
I could see only the Nutrition Plan, but did not notice the Training Plan you mentioned. Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey Ambros Funk,
Thank you for writing to us. I’m not sure if Toolset will work with Enfold as we have not tested this plugin.
Yes, Enfold will be compatible with Gutenberg. For more info please check https://kriesi.at/support/topic/enfold-4-4-1-gutenberg/
Best regards,
VinayHi,
It is a public link please try this link again or search “Enfold Scoring 100 google pagespeed”.
We do not have a trial version but you can contact Envato support and check if they have any cashback guarantee as sales is handled by ThemeForest they will know best :)
Best regards,
VinayHi,
What error do you see on the page when you try to insert the image. Please open a new ticket and post the error message there. We do not entertain technical support via contact form.
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
Best regards,
VinayHey biancajolly,
I do not see any errors when I visit your site please confirm if you got this sorted? Have you tried to clear the cache and check the site again?
Best regards,
VinayHey Jetmir Ajredini,
I’m sorry to say we do not have test version available.
For more details on page speed please check out our blog post https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
Best regards,
VinaySeptember 3, 2018 at 6:58 am in reply to: Enfold Theme: how to change mobile icon on fullwidth submenu? #1004789Hi,
There is no easy way to position the background please use the below code to remove the background color instead.
The right triangle is available only when there are submenu items.
#av-burger-menu-ul li:nth-child(7) a:hover, #av-burger-menu-ul li:nth-child(6) a:hover { background:none!important; } /* hide home icon in mobile menu */ #top.page-id-7230 .av-subnav-menu li:nth-child(1) a{ display:none; }
Best regards,
VinayHi,
Thank you for getting back to us. I check the example yes it is not rendered correctly, please convert the image to svg using any other software and replace the png logo to fix the blur issue on the mobile phone.
Best regards,
VinayHey envisageiam,
Yes, it is possible.
1. Enable debug mode https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode
2. Copy the shortcode for the table.
3. Go to Appearance > Widgets > Sidebar
4. Add a text widget and paste the shortcode in the text view.Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - menu item color */ #header.av_header_transparency .main_menu .menu ul li>a, #header.av_header_transparency .main_menu .menu ul li>a:hover { color: gold; }
Best regards,
VinayHi,
Glad we could help!
Don’t forget to bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
VinayHey genius36,
Please try importing the slides manually.
For more info check out our documentation https://kriesi.at/documentation/enfold/advanced-layerslider/#-manually-importing-missing-layerslider-images-of-the-old-demo-slides-
Best regards,
VinayHey goevo,
Please use the below settings to get the glow/pulse effect on the icons :)
Best regards,
VinayHi,
Glad this is sorted! Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
VinayHi,
That is great! please try adding the code in the code block and make sure it is not a shortcode for a full-width element. Full-width elements will push the sidebar to the bottom.
If the page looks good please copy the shortcode from the test page to the actual page and this should fix the issue :)
Best regards,
VinayHi,
I tried to check your site again but the credential you provided is incorrect. Please review the credentials and get back to us.
Best regards,
VinaySeptember 3, 2018 at 5:46 am in reply to: fullwidth easy slider don't show the captions on mobile & it also creates white #1004768Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
VinaySeptember 3, 2018 at 5:41 am in reply to: Remove thumbnail overlay, disable changing of big image, remove first thumbnail #1004767Hi,
Please try deleting the original image from WP > Media > Library and upload the image that looks sharp on the other page. Hopefully that should work!
Best regards,
VinayHi,
Have you added the menu as the main navigation in Appearance > Menu?
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
VinayHi,
The menu items are very long and there is simply no space so I have added the below code in the Quik CSS section to trigger the mobile menu at 1500px.
/* Activate burger menu */ @media only screen and (max-width: 1500px) { #top #header .av-main-nav > li.menu-item { display: none!important; } #top #header .av-burger-menu-main { cursor: pointer; display: block!important; }}
Please review the site and let us know what you think :)
Best regards,
VinayHi,
Does the mobile menu work if you remove the custom code?
We can provide you with an alternate code to scroll the mobile menu.
For testing purpose, please remove all the customization and perform the below steps to clear the browser cache and check for the issue:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
VinayHi,
I’m unable to access the site backend please check if you are able to access it.
If you still face the 502 error please contact your hosting company and let us know when the site is up so we can further investigate this issue.
Best regards,
VinaySeptember 2, 2018 at 5:12 pm in reply to: Titles on Accordion List have disappeared or become corrupted. #1004670Hi,
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
I have posted a screenshot of what I see. Could you please elaborate the issue and let us know how we can reproduce it?
Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
VinayHey Aveen colgan,
If you have access to WordPress backend please check our documentation to update from the backend.
For some reason, if you cannot update from dashboard please contact envato support and see what best they can do for you to get access to your ThemeForest account and download a fresh copy of the theme so you can update via FTP.
Best regards,
VinayHey tfnovice,
Thanks for your interest in Enfold. It is not tested with enfold. Enfold theme has it’s own page builder and the page bulder plugin should work with the theme if you are only going to use the Elementor.
Here is a video that might help you understand better
Best regards,
Vinay -
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