Forum Replies Created
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October 12, 2019 at 2:51 pm in reply to: Layerslider – arrow navigation (next previous) size #1147371
Hey andyux,
Thank you for sharing the details. Posting your CSS code here does not help us to investigate the issue. Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHi,
Thank you for sharing the details and sorry for the delay.
It would require quite some time to customize and make it work with the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, we are happy to guide you in the right direction and I hope you will be able to achieve the desired end result.
As you may already know that scrolling on same page works only if there is an anchor #ID on the page. When you view the page source and search for the anchor #ID the tab elements are missing the ID’s which is not supported in the mobile browser.
To make it work please modify your javascript to add #ID tags.
<div id="tab-anchor"></div>
If you still face an issue and it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VinayOctober 3, 2019 at 8:44 am in reply to: transparent text block over color section or column #1144384Hi,
Glad this issue is sorted :)
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
VinayHey jblacksten,
Unfortunately, this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
You can also try the below links
https://support.google.com/tagmanager/answer/6106716?hl=en
Best regards,
VinayHi,
Thank you for sharing the details.
I checked your site but could not access Dashboard > Appearance > Theme Editor option and check the child theme files.
A plugin conflict may also be one of the reasons for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayOctober 3, 2019 at 7:11 am in reply to: Preview mode in draft posts not working when using ALB #1144367Hi,
Thank you for contacting us.
I checked your site and couldn’t find any errors in the console but you are using an old version of the theme with some latest plugins this could be an issue.
Please deactivate all plugins and update the theme to the latest version 4.6.3 and let us know if you still have any issue.
If you do not have any issue please activate one plugin at a time and check if the issue persists.
Best regards,
VinayHi,
Thank you for contacting us.
The below code will make the socket copyrights text and menu center-aligned and stacked. You can remove the background color from the CSS code.
@media only screen and (max-width: 786px) { #top.home footer .container { display: flex; background: gold; flex-direction: column; justify-content: center; } #top.home footer .copyright { display: flex; justify-content: center; background: lightblue; } #top.home footer .sub_menu_socket { display:flex !important; justify-content: center; background: lightgreen; margin: 0; } }
Best regards,
VinayHey milkrow,
Thank you for your suggestion, at the moment we do not have such a feature.
As a workaround, you can add a text element on top of every catalogue element and hide the text element easily from the screen options.
Best regards,
VinayHey Chsmuser,
Thank you for contacting us.
To install the child theme please follow the step by step instructions provided in the documentation.
Let us know if you have any questions.
Best regards,
VinayHey waveseven,
Thank you for contacting us.
Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHi,
Thank you for contacting us.
To activate the burger menu for custom screen size please check the documentation.
Hope this helps, let us know if you have nay questions.
Best regards,
VinaySeptember 21, 2019 at 8:40 am in reply to: Change default H4 heading to H3 in iconlist title #1140422Hey Gabri,
Thank you for contacting us.
TO change the heading tags please refer to the documentation.
Best regards,
VinayHi,
Request you to create a new ticket for unrelated issues.
For more info to setup main menu links please refer to the documentation.
Best regards,
VinayHi,
Thank you for sharing the details.
Please enable the captcha feature for your contact form and the spam messages should go away!
Hope this helps, let us know if you have any questions.
Best regards,
VinayHi,
Thank you for contacting us.
If you are unable to view the notification please follow the steps provided here.
Best regards,
VinayHi,
Thank you for contacting us, please see private.
Best regards,
VinayHi,
Thank you for contacting us.
Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinaySeptember 21, 2019 at 7:54 am in reply to: Header Widget Styling & Background Image Position #1140410Hey onastvar,
Thank you for contacting us.
Please open different tickets for unrelated issues. It will avoid confusion.
1. Add the below CSS to Enfold > General Styling > Quick CSS
#header .textwidget strong { font-size: 32px; line-height: 1.5em; } #header .textwidget { font-size: 12px; line-height: 1.2em; }
2. Please use a color section element and set a background image that suits your design style.
3. To hide the header widget on the phone:
@media only screen and (max-width: 480px) { #header .textwidget { display:none; } }
Best regards,
VinayHi,
The lightbox can be set to open any page content.
If you like to open a youtube video when a thumbnail image is clicked please add “?iframe=true” to the end of the video link in the image element.
For more info please check the below link
Best regards,
VinayHey MaryScholten,
Thank you for contacting us.
Please replace your CSS with
#top.home .fullsize .template-blog .post .entry-content-wrapper { text-align: left; margin-left: 70px; }
Best regards,
VinaySeptember 21, 2019 at 7:25 am in reply to: Moving meta info to below title on individual blog posts. #1140405Hey MaryScholten,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ #top .fullsize .template-blog .post .entry-content-wrapper { display: flex; flex-direction: column; } #top .fullsize .template-blog .post .entry-content-header { order:1; } #top .fullsize .template-blog .post .post-meta-infos { order: 1; } #top .fullsize .template-blog .post .big-preview.single-big {order: 5; } #top .fullsize .template-blog .post .entry-content {order: 6; } #top .fullsize .template-blog .post .entry-footer {order: 8; }
Result: <img src=”https://i.imgur.com/EjmHT0P.png” title=”Uploaded by MyImgur.eden.fm” alt=”” /></a>
You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
<img src=”https://www.getfilecloud.com/blog/wp-content/uploads/2015/03/Hardrefresh-chrome.png” alt=”” />Best regards,
VinaySeptember 21, 2019 at 6:38 am in reply to: Menu Section – Black background (once scrolling down) #1140399Hey dataminegroup,
Thank you for contacting us.
The link you provided is password protected and I’m unable to view it. For more information to setup the headers please check out our documentation.
Best regards,
VinayHey John,
Thank you for contacting us.
I checked your site but couldn’t find an active blog post.
You can try the following:
1. Sidebar widgets: I checked your site the search and recent post widgets are showing up fine on the blog post.
2. Blog: You can change the blog layout from Enfold options > Blog Layout >
Hope this helps, please do let us know if you have any questions :)
Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
VinayHi,
Sorry, at the moment it is not possible but maybe we will add this function in one of the future releases.
Thank you for your understanding.
Best regards,
VinayHi,
Thank you for sharing the details.
Unfortunately, it is not possible to know the names if you do not see it in the ThemeForest options. You can simply ignore the key and create a new one and make sure you name it while adding the API key.
Best regards,
VinayHey rescott72,
Thank you for sharing the details.
Please refer to this function.
Let us know if you have any questions.
Best regards,
VinayHey isreynolds_137,
To insert code in your header please refer to the docs.
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
VinayHey hector1069,
Thank you for sharing the details.
1. Create a new page and hide the header and footer.
2. Add the MailChimp element to the page.
3. Save the page and copy the link.
4. Follow the instructions provided in this link to create a pop-up.Best regards,
Vinay -
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