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  • #1133768

    Hello, I am on Enfold version 4.5.2 and I see that there are already new versions out there… I never received any update message for new versions.

    Also, when I check for updates in my WordPress dashboard there is no message that there is a new Enfold version.

    What can be wrong here? thank you :)

    • This topic was modified 1 month, 2 weeks ago by  Alwin.
    #1134177

    Hey Alwin,

    Did you generate a token and did you add it to the backend of the theme?

    Best regards,
    Rikard

    #1134862

    Yers, but still no update option…

    #1135311

    Hi,

    Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1139060

    Oke, I will send then now.

    #1139462

    Hi,

    Thanks for that, I don’t see the update indication either when I check manually. I’m thinking that you security plugin might be blocking the call to Envato, could you try disabling that to see if it makes any difference please?

    Best regards,
    Rikard

    #1140171

    Hello, I have disbaled Wordfence and it still doesn’t work. I then also disabled all plugins and still no Enfold update.

    How to proceed?

    Thank you,
    Alwin

    #1140419

    Hi,

    Thank you for contacting us.

    If you are unable to view the notification please follow the steps provided here.

    Best regards,
    Vinay

    #1141350

    Hello Vinay,

    So what you basicly are saying is that this issue can not be solved and I am not able to use the automatic update function in Enfold…?

    #1141484

    Hi Alwin,

    Yes, like it is said there not all hosting providers allow that function, unfortunately. Have you tried steps suggested there?

    Best regards,
    Victoria

    #1145707

    I notioced today that on 1 of my Enfold websites the automatic update function is working fine, on antoher website it’s not working. Both websites are on the same webhost, even on the samne server, and share the same plugins.

    So it seems the problem is not related to the webhost?

    #1146942

    Hi,

    Try remove the token and re-add this.
    Let us know if this would fix the problem.

    Best regards,
    Basilis

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