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Viewing 30 posts - 9,271 through 9,300 (of 10,428 total)
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  • in reply to: Background section proportions #589610

    Hi mcraig77!

    We checked the site on the mobile layout and it looked good to me please see screenshot below. If you need anything changed please elaborate and if possible share a mockup how you want it to look on mobile devices.

    Regards,
    Vinay Kashyap

    in reply to: “This email address is already subscribed, thank you!” #589609

    Hi Gilbert!

    Please customize your message and add the below code in your functions.php by going to appearance > Editor > functions.php

    Please use a child theme so your changes remain intact when you update the main theme.

    kriesi.at/documentation/enfold/using-a-child-theme/

    
    
    add_filter('avf_mailchimp_messages', 'avf_mailchimp_messages_mod', 10, 1);
    function avf_mailchimp_messages_mod($message) {
        $message['email'] = __('Please provide a valid email address.', 'avia_framework');
        $message['all'] =__('Please fill in all required fields.', 'avia_framework');
        $message['already'] =__('This email address is already subscribed, thank you!', 'avia_framework');
        $message['general'] =__('We are very sorry but something went wrong. Please try again later.', 'avia_framework');
        $message['invalid_field'] =__('Please make sure that your fields are filled in correctly', 'avia_framework');
    
        return $message;
    }

    Best regards,
    Vinay Kashyap

    Hey!


    @Guenni007
    Thank you for your kind help and generosity :)

    @ermington Please feel free to get in touch with us if you have any questions.

    Thank you for using Enfold :)

    Cheers!
    Vinay Kashyap

    in reply to: HELP! #589593

    Hey!

    Sorry i did not understand clearly what you need to do and the link you provided is not opening.

    Let me rephrase what you are trying to do is add custom animation to some elements on the page correct? You want to scale things on mouse hover ?

    First turn on custom CSS class support as mentioned in this link http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Then add your own CSS animation class to the element.

    Below is a simple example of scale up animation add this block to Quick CSS and “animate-scale” to any element custom CSS class to scale up.

    /* Scale Up Animation  
    /* ------------------------------------ */
    
    @keyframes scaleUp {
        0% {
            opacity: 0;
        }
        1% {
            opacity: 0;
            transform: scale(0);
        }
        100% {
            opacity: 1;
            transform: scale(1);
        }
    }
    
    .animate-scale:hover {
        animation: scaleUp 0.15s cubic-bezier(1, 0, 0.51, 1);
    }

    Cheers!
    Vinay Kashyap

    in reply to: Aligning elements #589590

    Hi SpecThra!

    1. To position the logo and the social icons as you described goto
    Enfold > Header > Header Behavior > Let logo and menu position adapt to browser window

    2. An inline style=”min-width: 180px; width: 340px;” is applied to FB widget change the width=”340px” to 100%.

    3. check if the padding is applied to color section in the edit options.

    4. Check out the plugin list here https://kriesi.at/support/topic/recommended-plugins/
    Please share a mockup of what you need to align so we can understand you better and help you better.

    Cheers!
    Vinay Kashyap

    Hi!

    We do not offer a separate support license other than the one available on the themeforest here

    http://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

    Our new system will check for the renewed support license from themeforest that’s what Rikard meant to say :)

    Regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Mobile Menu Sticky Issue #589419

    Hey Michae1!

    Please share the link to the page where we can see the element in question so we can help you better :)

    Remove the custom CSS you have added and create a mockup of how you need the end result to look like and share with us a temporary admin access in private content with permission to deactivate all plugins and add custom code if necessary to help you better.

    Regards,
    Vinay Kashyap

    in reply to: Header and footer menus = duplicate id's #589417

    Hey!


    @Guenni007
    Thanks for sharing that wonderful tip!


    @mantisjitsu
    WordPress by default creates these ID’s and when you use it in multiple places the menu get’s duplicated with the ID’s to avoid duplication kindly use the tip as suggested by @Guenni007

    Best regards,
    Vinay Kashyap

    in reply to: Where can I find this element to use in Enfold? #589405

    Hi craigriches!

    You will find all elements that are visible in the theme demo http://kriesi.at/themes/enfold-overview/

    The element you are looking for is not a part of the theme and it is custom developed for kriesi.at :)

    Best regards,
    Vinay Kashyap

    in reply to: Why is the CSS forcing a color we don't want? #589404

    Hey jaimemerz!

    Have you checked the Enfold Options > General Styling > Main Content

    If you still have any issues please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Cheers!
    Vinay Kashyap

    in reply to: time to first byte is too long #589402

    Hey hans!

    Your homepage is approx 1MB and it should load with 3 to 4 sec max if everything is setup correctly.

    Use a wordpress cache plugin like W3 Total Cache https://wordpress.org/plugins/w3-total-cache/

    Setup a CDN like Cloud Flare

    Check if the DNS is setup correctly with the hosting provider.

    Please check this report for more details
    all theme files are taking very less time to load except the initial DNS response and one admin-ajax.js file.

    http://tools.pingdom.com/fpt/?testurl=http://addvise.net#!/cyOkkj/http://addvise.net/

    Best regards,
    Vinay Kashyap

    in reply to: Share buttons in the lightbox #589397

    Hey mepho!

    Please use a plugin like https://wordpress.org/plugins/frizzly/

    feel free to get in touch with us if you have any questions.

    Thank you for using Enfold :)

    Cheers!
    Vinay Kashyap

    in reply to: Problems with blog list #589384

    Hey!

    Thanks for sharing the tip.

    When you use the visibility:hidden the element will still take the space on the page if you like it to completely be removed from the page and not take any space use display:none;

    Please feel free to get in touch with us if you have any questions.

    Thank you for using Enfold :)

    Best regards,
    Vinay Kashyap

    in reply to: Update and auto-update of enfold with the child theme ! #589380

    Hi Martinesd!

    Please activate the child theme if you have any customizations made tot he theme so when the theme gets updated all your customization is saved in child theme.

    You can enter the license key in Enfold > Theme Update

    Cheers!
    Vinay Kashyap

    in reply to: Change Demo to a different one – not working #589376

    Hi!

    Please install this plugin https://wordpress.org/plugins/wordpress-database-reset/

    Reset the database NOTE: all settings and data will be removed from wordpress database.

    Now if you import any demo only the new files will be there in wordpress database.

    Cheers!
    Vinay Kashyap

    Hi!

    Glad you were able to sort it :)

    Please feel free to get in touch with us if you have any questions.

    Thank you for using Enfold :)

    Regards,
    Vinay Kashyap

    in reply to: Make stretched background effect #589355

    Hey jhall_3rd!

    Please use a “color section” in the page

    Section layout > 100% height

    Section background > use the below settings.

    Once this is set you can choose a transparent header from the page right sidebar options > Header visibility and transparency

    To make changes to transparent header goto enfold options > header > transparency options (set your transparency options )

    Regards,
    Vinay Kashyap

    in reply to: Blog pages #589341

    Hey Dogmut!

    After the new wordpress update some sites have been having this pagination issue please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay Kashyap

    in reply to: editing site map in footer #589336

    Hi yasin0424!

    Please edit the footer widgets in Appearance > widgets > footer >

    If you have more questions please feel free to get in touch with us.

    Best regards,
    Vinay Kashyap

    in reply to: Increasing mobile logo #589315

    Hi!

    We are working on your ticket please wait while we update the results here soon.

    To increase the font size of the phone number and the menu we have added the below CSS in Enfold > General Styling > Quick CSS

    /*font size */
    
    #top .av_header_transparency .phone-info {
        font-size: 20px!important;
    }
    #top #wrap_all .av_header_transparency .sub_menu a {
    	font-size:20px!important;
    }

    The logo looks great in mobile devices but if you still want to increase it please add the below CSS in quick css

    
    /* Logo Size*/
    @media only screen and (max-width: 767px) {
    .responsive .logo img {
        min-height: 180px!important;
        min-width: 340px!important;
    }
    }

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Enfold Advanced Layout Editor spinning wheel #589190

    Hey cbentley65!

    Let us know if this happens on all pages or only some pages and if the pages have a lot of content ? are you able to re-produce this issue so we can trouble shoot it?

    A lot of times you see the spinning wheel because of a plugin conflict or memory limit.

    Please advice your hosting company to increase the php memory limit.

    And to find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    If you still have any issues please get in touch with us…

    Best regards,
    Vinay Kashyap

    in reply to: Creating Variable Product in Woo Commerce #589182

    Hi Tier1Graphics!

    This is woocommerce related issue not really an enfold functionality. After you install the woocommerce plugins and setup the products please follow the steps provided in the below links…

    https://docs.woothemes.com/document/variable-product/

    Best regards,
    Vinay Kashyap

    in reply to: Image artifacts in slider #589177

    Hi!

    When i visit your site the jagged edges are not visible any more it looks good on my end.
    Please try to clear the cache and refresh the page.

    Regards,
    Vinay Kashyap

    in reply to: Using a custom ttf font with Enfold #589175

    Hi DJQuad!

    Please use this plugin https://wordpress.org/plugins/use-any-font/ and upload your ttf :)

    Cheers!
    Vinay Kashyap

    in reply to: Removing Clickable Images "Link to" for all images #589167

    Hi!

    We are working on your ticket please wait while we update the results here soon.

    The login credentials you’ve provided do not work please send us working login credentials with user role as ‘administrator’ and permission to disable all plugins and add css if necessary to resolve the issue.

    Please disable the lightbox option in Enfold theme options and see if that fix the issue..

    You can also try the below css in Quick CSS

    /* Disable image overlay*/
    .avia_transform a .image-overlay {
        display: none!important;
        pointer-events: none!important;
    }

    However the mouse pointer will still show as the images are inside the <a> tag and if you apply pointer-events:none; to the a tag all links on the site will be disabled.

    /* Disable all links*/
    a {
      pointer-events: none!important;
    }

    unfortunately the correct way to fix this will be to do it manually one by one.

    Regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: social media follow icons #589160

    Hi asinger777!

    The in built social icons link to your profile. If you like a change in the functionality and like the buttons to behave like a Like or Follow button please use a plugin like https://wordpress.org/plugins/simple-follow-me-social-buttons-widget/ and add the shortcode in the footer widget.

    Appearance > widgets > footer

    Regards,
    Vinay Kashyap

    in reply to: Overlapping Elements #589144

    Hi!

    We enabled custom class and provided unique class to each block inside the color section.

    Please check the link in private

    Cheers!
    Vinay Kashyap

    in reply to: Styling disbaled Woocomerce add-to-cart-button #589038

    Hey!

    If you right click and inspect the cart the CSS class will be available to which you have to apply some custom CSS like

    Pointer-events:none; and opacity: .5; so that the cart will look disabled. Our setup might be different from you’s depending on the parent classes and the way the site is setup the classes may vary hence we request you to share the link to the page where we can inspect the element and provide you with accurate CSS.

    If it is going to take you couple of weeks to get it online that is not an issue please do get in touch with us when we can inspect the element in question we will be more than happy to help you with the necessary CSS.

    Cheers!
    Vinay Kashyap

    in reply to: MY WEBSITE DONT SHOW PIGTURES IN INTERNET EXPLORE 9 #589034

    Hey Qjay!

    There might be a conflict with some plugin hence the images are not showing in IE to find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    The above credentials don’t have admin role to check for the issue.

    If you still have any issues please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Cheers!
    Vinay Kashyap

    in reply to: Icons To Be Resized Not Move To Bottom When Responsive #588921

    Hi!

    These are the layout variations readily available

    If you need to have 6 column grid you need to add a bit of CSS code and follow the steps provided by Yigit to enable custom class support and add the custom CSS in Quick CSS.

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
Viewing 30 posts - 9,271 through 9,300 (of 10,428 total)