Hey!

It is mostly due to any custom CSS added to the header like margins paddings etc… Remove the custom css and activate the scroll and check again.

If the page scroll to correct position then we can try to provide you with alternate CSS.

If not we will need access to your site please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

Regards,
Vinay Kashyap

Hey collective_fitness01!

The error seem to be of a local system issue you need a software to unzip it…

Please download the theme files again. unpack the whole zip file – the result should be many folders within a folder which contains psds, docs, images etc pick the folder or zip file name enfold and upload it.

You can use WinRar or 7Zip application to unzip it.

Best regards,
Vinay Kashyap

Hi Nathan!

We need to be able to inspect the element to help you with it. please share a working link to the page where we can see the issue. (attached screenshot)

Upload the image to imgur.com and copy the direct link and check it out. if you still have issue please provide admin access so we can take a look at the issue.

Regards,
Vinay Kashyap

Hey!

The slider works fine but some 3rd party plugin is causing a conflict

To find the plugin in conflict please follow the below steps

1. Goto plugins page > Deactivate all active Plugins
2. Updated WordPress and Enfold to latest version if you have not.
3. Activate one plugin at a time… refresh the page and check for the issue.
4. Make sure the plugins are all updated

Cheers!
Vinay Kashyap

Hi!

You are using version 3.2 to resolve the issue please update the theme to 3.5 which is the latest version and before updating we recommend taking a backup of the theme using a plugin like https://wordpress.org/plugins/duplicator/ and make sure you have all the customisation in the child theme and not in the main theme.

Best regards,
Vinay Kashyap

Hi!

We need to take a closer look please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

Best regards,
Vinay Kashyap

Hey mepho!

Please add the below CSS in Quick CSS

#header .container_wrap {
    border-top-width: 0px!important;
}

Best regards,
Vinay Kashyap

Hi asterios!

Any changes made in enfold main theme folder will get over written when the theme is updates please use a child theme so the custom changes you made to the theme remains the same after you update the theme.

kriesi.at/documentation/enfold/using-a-child-theme/

Best regards,
Vinay Kashyap

Hey!

You have multiple rules for the same issue in enfold child theme to overwrite the theme styles which is causing this issue if more rules are added to the same issue it will be difficult to maintain the css and make any customisations in future hence we recommend you hire a freelancer so they come up with a maintainable css for you.

You can try the below css to push the main menu up

.main_menu {
    top: -100px!important;
}

Regards,
Vinay Kashyap

Hey mrgoe!

The slider is not visible for me in chrome as well we need to inspect the element closely please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

Best regards,
Vinay Kashyap

Hi!

Please try the below CSS

.header-scrolled .main_menu { position:fixed!important; }

If the above code don’t work for you we need to be able to see the site and inspect the element in question to provide you accurate solution. We will keep this ticket open could you please get back to us when your site is up so we can further troubleshoot this issue and help you resolve it.

Best regards,
Vinay Kashyap

Hi!

Glad we could help :) If you are using google chrome you can use an extension like https://chrome.google.com/webstore/detail/whatfont/jabopobgcpjmedljpbcaablpmlmfcogm?hl=en

Best regards,
Vinay Kashyap

Hey!

We are working on your ticket please wait while we update the results here soon.

Please go to Appearance > Editor > functions.php > scroll to bottom where you see

Replace “Post Comment” with any text you want in line ” var btntxt = ‘Post Comment’;”

// Replace post button text
function custom_btntxt(){
?>
<script>
jQuery(window).load(function(){
    var btntxt = 'Post Comment';
   jQuery("#commentform").find("input[name='submit']").val(btntxt);
});
</script>
<?php
}
add_action('wp_footer', 'custom_btntxt');

Best regards,
Vinay Kashyap

• This reply was modified 8 years, 7 months ago by Vinay.

Hey!

Glad we could help :) We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

Best regards,
Vinay Kashyap

Hey!

The code we provided works fine the issue is you have multiple css rules applied for header

Remove the css blocks that you are not using and only use the one we have added below at the bottom

/* WORKING GRADIENT BACKGROUND*/

#header_main { 
background: #DC2424; /* fallback for old browsers */
background: -webkit-linear-gradient(to left, #DC2424 , #4A569D); /* Chrome 10-25, Safari 5.1-6 */
background: linear-gradient(to left, #DC2424 , #4A569D); /* W3C, IE 10+/ Edge, Firefox 16+, Chrome 26+, Opera 12+, Safari 7+ */        
}

Check this site for some nice gradients http://uigradients.com/#DayTripper

Regards,
Vinay Kashyap