Viewing 6 posts - 1 through 6 (of 6 total)
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  • #600937

    I used your theme for a while now on my blog, (added it as a private content) and it’s amazing. I started to have problems with the slider on the home page for a few days now. I have tried changing all of the settings to make it work, even deactivated and reactivated all plugins with no success. I also checked that all of the posts have a featured image and all images are of the same size. Yet the problem continues. It only happens on some PCs as I tested it on many devices, some with firefox, and only noticed the problem at my and a friends PC. can you take a look an see if there’s anything wrong ? :) Thank you

    #600958

    Hey mrgoe!

    The slider is not visible for me in chrome as well we need to inspect the element closely please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay Kashyap

    #600987

    OK, I have created the username, it`s in private content. Any help will be greatly appreciated! :)

    #601004

    Hey!

    The slider works fine but some 3rd party plugin is causing a conflict

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Cheers!
    Vinay Kashyap

    #601620

    OK, it works now, and the best part is that the plugin was a useless one that I didn`t even need, was just testing it for some changes to the website. Thank you very much, you guys are great :)

    #603695

    Hey!

    glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Featured Image Slider Shows Blank on Some PCs with Firefox’ is closed to new replies.