Hey Pedro,

Thank you for contacting us.

What code are you trying to add int he code block?

For testing purpose please try adding multiple code blocks with simple HTML or CSS on a new test page and let us know.

Best regards,
Vinay

Hey sublime5o,

Thank you for contacting us.

Please try to add a background color to the color section and let us know if that helps.

Best regards,
Vinay

Hey BRempfer,

To reduce the space between two elements please use the whitespace element. For more info please check the Whitespace documentation.

Best regards,
Vinay

Hi,

Glad you were able to update the site. Let us know if you need further assistance with this issue or we can close this ticket?

Best regards,
Vinay

Hey Jeepkid99,

To add a search bar in the header please active the search shortcode and use the shortcode in the widget area or in phone info area.

For more info please check the documentation.

Best regards,
Vinay

Hey gb,

Enfold should generally work fine on all the hosting platform you mentioned above. However please, do your own research before moving to a hosting company. See how easy their support is and reviews from other users.

Let us know if you have more questions, we will be happy to assist.

Best regards,
Vinay

Hey Karin,

Thank you for contacting us.

Yes, Enfold is compatible with PHP 7.2 :)

Let us know if you have more questions.

Best regards,
Vinay

Hey AngryCatDesign,

I checked your site and the layout builder is working as intended on the WooCommerce products.
Have you tried to toggle the “Default editor” and the “Layout Builder” button?
If you still have any issue please elaborate it and yes screenshots would help. You can upload a screenshot/mockup to one of the below sites and share the link here so we can help you better :)

https://snag.gy/
https://ctrlv.cz/en/
https://imgur.com

Best regards,
Vinay

Hey Daria,

A plugin conflict may be one of the reasons for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test. If you still have the same issue please post your admin login details in private content area so we can take a closer look at this issue.

Thanks for your cooperation :)

Best regards,
Vinay

Hi,

I checked your site on Windows Chrome and the links are work fine on my end.

You may not see the changes until the cached files are cleared in your browser.

Please perform the below steps to clear the browser cache:

1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

Best regards,
Vinay

Hey grex99,

A plugin conflict may be one of the reasons for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Thanks for your cooperation :)

Best regards,
Vinay

Hi,

Please check the firefox cache settings. Maybe the cache age is set to expire after a long time.
https://support.mozilla.org/en-US/questions/1232148

Try checking the site in a new private window from top right. This should give you the latest version of the page.

Best regards,
Vinay

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay

Hey bastok2,

Thank you for writing to us.

To add a hover effect to the images please refer to the documentation.

Best regards,
Vinay

Hi,

I have added the below code to fix the header widget area.

.responsive #top #header #header_meta, 
/* Header main */
.responsive #top #header #header_main, 
/* Search icon */
.responsive #top #header #menu-item-search a,
/* Cart icon */
.responsive #top #header a.cart_dropdown_link,
/* Social icon */
.responsive #top #header #header_main nav .social_bookmarks,
/* Logo */
.responsive #top #header #header_main .inner-container .logo,
/* Main menu, cart and social icons */
.responsive #top #header #header_main .inner-container .main_menu,
/* Widgets */
.responsive #top #header #header_main .inner-container .widget,
/* Header inner container */
#top #header #header_main .container.av-logo-container .inner-container {
    display: flex;
    position: relative;    
    background: gold !important;
}

 #top #header #header_main {
	flex-basis: 100%;
	flex-direction: row;
	flex-wrap: wrap;
}

 #top #header .av-logo-container.container {
	width: auto !important;
	max-width: 300px;
}

 #top #header #header_main .inner-container .logo {
	order: 1;
	background: red;
}

 #top #header .widget {
	order: 2;
	margin-right: auto;
	flex-basis: calc(100% - 300px);
	background: blue;
}

 #top #header #header_main_alternate {
	order: 3;
	flex-basis: 100%;
	background: green;
}

@media only screen and ( max-width: 768px) {
	.responsive #top #header #header_main {
		flex-direction: column;
		flex-wrap: nowrap;
}
.responsive #top #header .widget {
	order: 2;
	margin-right: 0 !important;
	flex-basis: 100%;
}
.responsive #top #header .avia-menu  {
  position: absolute;
  right: 0;
  top: 0;
}
}

You need to disable the social icon to increase the logo size. It would require quite some time and customization of the theme to fit all the elements, so I am sorry to tell you that this is not covered by our support. However, if it’s really important to have the social icons next to logo, you can always hire a freelancer to do the job for you :)

Best regards,
Vinay