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Viewing 30 posts - 571 through 600 (of 10,428 total)
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  • Hey micscr,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    /* CSS - */
    
    #top #header .main_menu {
        display: flex !important;
        flex-direction: row-reverse;
    }
    
    #top #header .avia-menu {
        border: none !important;
        margin: 0;
        padding: 0;
    }
    
    
    

    Best regards,
    Vinay

    in reply to: Polylang multisite – custom font for different language #1062003

    Hi,

    Thank you for sharing the details.

    I checked your site on chrome and the font seems to be correctly applied. Please check the below screenshot.

    https://snag.gy/ljhvAJ.jpg

    The font family in your CSS is different tho.

    Also when you view the page source the language is “ru-RU”. If you still have an issue please try the combination of the language and font family to see if that makes a difference.

    You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Also check this jQuery solution.
    https://wordpress.stackexchange.com/questions/305695/how-to-set-different-font-family-based-on-text-language

    Best regards,
    Vinay

    Hi,

    Thank you for writing to us.

    This has nothing to do with the theme. The zoom feature on iphone chrome is not enabled by default please refer to the below link to enable this feature on your mobile device.

    https://productforums.google.com/forum/#!msg/chrome/R1JzalZa98Y/nzp05F0IAAAJ

    Best regards,
    Vinay

    in reply to: Some questions #1061944

    Hey PrometheusInst,

    1. I have not tried any such plugin so it is hard to comment on it. Please check out the plugin in the plugin repo and it’s features, support and testimonials from other users and decide if it works for you.

    2. Do you want to just add a flag image or you want to add an english version of the site?

    3. To display the author box after the post on a single post page please refer to the documentation.

    There is no easy way to do that on the archive page.

    4. Please try the 3rd step to fix the author link. If you still have an issue please provide a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Menu goes behind logo on tablet only #1061932

    Hi,

    Thank you for writing to us.

    I checked your site but I’m not sure why the CSS is not applying.

    Please open a new ticket and post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Vinay

    in reply to: Custom non-Google font #1061916

    Hey nanetu,

    Thank you for contacting us.

    To add a custom font to Enfold theme please refer to the docs.

    Best regards,
    Vinay

    in reply to: Add font-display to entypo-fontello and custom fonts #1061913

    Hey Julien,

    Thank you for sharing the details.

    The font display property can be applied to all supported font types by the web browser irrespective of icon fonts or type fonts.

    You do not have to modify any php files to apply the CSS code. Simply use the selector and add the CSS property in the enfold theme option or child theme styles.

    or just use a wild card selector to apply the code site wide.

    * {
        font-display: /* CSS property here */ ;
    }

    Best regards,
    Vinay

    in reply to: Full Screen Slider – I need the video to play on mobile. #1061902

    Hi,

    Thank you for sharing the details. But have to be a registered user on the support forum to get technical support.

    If you do not remember your User ID please use this recovery link https://kriesi.at/support/register/?action=lost_pw

    Register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Vinay

    in reply to: Impossible to change general style colors #1061886

    Hey Anj27,

    The login url does not work. You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Vinay

    in reply to: smaller columns of text within 1/1 layout element #1061883

    Hi,

    Thank you for contacting us.

    Please use a grid element and add a custom ID “grid-border” to it in the element option.

    The add the below CSS to Enfold > General Styling > Quick CSS

    
    #grid-border {
        border: 1px solid #333;
    }

    Best regards,
    Vinay

    in reply to: Register or subscribe to View #1061882

    Hi,

    For testing purpose please share the png file so I can upload it to my staging site.

    Best regards,
    Vinay

    in reply to: Disable transitions that move #1061881

    Hey barrystrauss,

    You can disable most of the animation from the element option. For more info about how to disable the animation please refer to this link.

    If you still have an issue please post the link to your site and let us know exactly what you need to do so we can help you better.

    Best regards,
    Vinay

    Hi,

    Glad this issue is resolved!

    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: enfold-child.zip not present #1061876

    Hi,

    Thank you for contacting us.

    The child theme may be old but the way a child theme works has not changed. You can just download the child theme and upload it from wordpress dashboard.

    Let us know if you have any difficulty so we can help you with it.

    Best regards,
    Vinay

    in reply to: Bug in Flex 4 Column #1061867

    Hi,

    Thank you for sharing the details.

    It could have been something related to caching issue. Let us know if you need further assistance or we can go ahead and close this ticket.

    Best regards,
    Vinay

    in reply to: User #1061864

    Hey Hermann,

    Thank you for contacting us.

    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Vinay

    in reply to: Unable to Update Theme on Staging Site #1061863

    Hey phillipjlee,

    Thank you for contacting us.

    What problem or error do you see when you try to update? We would require the wordpress admin details to take a closer look at this issue. Please share the credentials in the private content area.

    Best regards,
    Vinay

    in reply to: Enfold mobile menu not displaying #1061860

    Hey connect4consulting,

    Thank you for contacting us.

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    
    
    /* Burger menu links */
    
    #top #wrap_all #header .av-burger-overlay #av-burger-menu-ul li a {
        color:#333;
    }
    
    
    

    Best regards,
    Vinay

    in reply to: Custom CSS Class not working #1061845

    Hi,

    Glad this is resolved

    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: masonry blog styling enfold 2017 #1061843

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    /* CSS - */
    
    #top .av-caption-style-overlay .av-masonry-entry .av-masonry-entry-title {
        color: white;
    }
    
    
    

    Best regards,
    Vinay

    in reply to: Enfold 4.5.2 + Gutenberg + WordPress 5.0.3 + Fatal Error #1061838

    Hi,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Vinay

    in reply to: Buttons alignment in columns to the bottom #1061697

    Hey mawebdesign,

    Thank you for contacting us.

    To align the buttons to the bottom please refer to this ticket.

    Best regards,
    Vinay

    in reply to: Best practices on learning enfold #1061688

    Hey justmind,

    Thank you for contacting us.

    Please enable debug mode by adding the code provided in this link to your functions.php file which can be accessed from Appearance > Editor

    This lets you view the shortcode for all the page elements. Which you can copy from a staging site and paste it to your live site.

    For any customization help please check the Enfold Documentation.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: New page will not appear on Navigation #1061687

    Hey pamk21,

    Thank you for contacting us.

    Please check it the menu item is set as a child or you have any custom CSS to hide them on the other pages?

    If you still have an issue please post the admin credentials in private content area so we can take a closer look at this issue.

    Best regards,
    Vinay

    in reply to: menu header always visibile #1061685

    Hey sutiboz,

    To make the header sticky please go to Enfold > Header > Header Behavior and select the sticky header.

    For more info please check the header Setup.

    If you still have an issue please provide a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Mixed content on my Homepage #1061682

    Hi,

    Glad this issue is resolved!

    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: different body text #1061679

    Hey robertoKM,

    Please enable custom class name support from Enfold > Layout Builder > Show element options for developers

    Add custom class for the elements and use the proper CSS.

    If you still have an issue please share the link to your site where we can see the issue.

    Best regards,
    Vinay

    Hi,

    You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Vinay

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Vinay

    in reply to: Little CSS question #1061665

    Hi,

    Please use the same CSS selector and add the font property :)

    Your code should look like:

    #top #header #avia-menu li .mega_menu_title {
       color: red;
       font-size: 14px;
       font-family: your-font-name-here;  
    }

    Best regards,
    Vinay

Viewing 30 posts - 571 through 600 (of 10,428 total)