Page 741 – Support | Kriesi.at – Premium WordPress Themes

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October 19, 2018 at 5:34 pm in reply to: Please help me updating my enfold theme #1024088

Victoria
Inactive Moderator

Hey saltundsoehne,

Please deactivate all plugins and try again.

What is the error that you’re getting?

Have you seen this thread?

problem update 4.5 failed

Best regards,
Victoria

October 19, 2018 at 5:29 pm in reply to: Envato private token doesn't work #1024077

Victoria
Inactive Moderator

Hi Ian,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 19, 2018 at 5:28 pm in reply to: LayerSlider on mobile #1024076

Victoria
Inactive Moderator

Hi daropress,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 19, 2018 at 5:27 pm in reply to: disable background image on mobile enfold (color section/section background) #1024073

Victoria
Inactive Moderator

Hi campustalenti,

Can you give us links to other pages where it is not working? I didn’t know you had it on other pages.

Best regards,
Victoria

October 19, 2018 at 5:25 pm in reply to: Can not update to ENFOLD 4.4.1 ( on all our websites ) #1024072

Victoria
Inactive Moderator

Hi Marcel,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 19, 2018 at 5:24 pm in reply to: Navigation arrows not visible in masonry gallery #1024068
Victoria
Inactive Moderator
Hi elenapoliti,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#sub_menu1 {
    z-index: 301;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 19, 2018 at 4:55 pm in reply to: Logo Missing #1024029

Victoria
Inactive Moderator

Hi Jay,

Glad you got it working for you! :)

We don’t really have an answer to the last question.

If you need further assistance please let us know.

Best regards,
Victoria

October 19, 2018 at 4:48 pm in reply to: badge moves to sidebar #1024023

Victoria
Inactive Moderator

Hi czar,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 19, 2018 at 4:43 pm in reply to: Image Element scale on hover not working #1024017

Victoria
Inactive Moderator

Hi Patrick,

Yes, you’re right, I think some css is missing. I’ll report it.

Thank you for bringing this up.

Best regards,
Victoria

October 19, 2018 at 4:35 pm in reply to: Avanced layout editor not loading/loading loop #1024012

Victoria
Inactive Moderator

Hi rankbrite,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 19, 2018 at 4:31 pm in reply to: Featured image size on mobil devices #1024009
Victoria
Inactive Moderator
Hi catchbudapest,

Thank you.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .big-preview.single-big {
    padding: 0 0px 10px 0;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 19, 2018 at 4:26 pm in reply to: Update 4.5 – Images in Slide Show #1024005

Victoria
Inactive Moderator

Hi volmering,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 19, 2018 at 4:23 pm in reply to: Contact Form Not Using Custom Email Subject #1024002

Victoria
Inactive Moderator

Hey jaimemerz,

Here is a thread for you to consider

Enfold Contact Form – Email Subject Field Not Working

If you need further assistance please let us know.
Best regards,
Victoria

October 19, 2018 at 4:16 pm in reply to: Testimonial background #1023993

Victoria
Inactive Moderator

Hey Charlotte,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 19, 2018 at 4:12 pm in reply to: Main menu links #1023990

Victoria
Inactive Moderator

Hey Charlotte,

I am still asking to disable the Autoptimize plugin.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 19, 2018 at 4:07 pm in reply to: Site title #1023983

Victoria
Inactive Moderator

Hi Charlotte,

Can you disable caching and minification for now?

Best regards,
Victoria

October 19, 2018 at 4:06 pm in reply to: Change secondary menu bordered, make 2 items the same width #1023982

Victoria
Inactive Moderator

Hi webWahine ,

Thank you, much more clear now. Can you please remove the code you added and we’ll try to style it for you?

Best regards,
Victoria

October 19, 2018 at 4:02 pm in reply to: Change size for titel in Portfolio #1023980

Victoria
Inactive Moderator

Hi Charlotte,

When the code is minified like that we cannot properly test css and so it is harder to propose a solution for you. Also, caching should be enabled when the website is completely ready, not while you’re still working on it.

Best regards,
Victoria

October 19, 2018 at 4:00 pm in reply to: Delete text and background #1023979

Victoria
Inactive Moderator

Hi Charlotte,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

October 19, 2018 at 3:59 pm in reply to: Easy Slider – YouTube Videos Now Showing Title #1023976

Victoria
Inactive Moderator

Hi cordellbrewer,

Have you seen these threads?
https://kriesi.at/support/topic/remove-related-videos-when-displaying-youtube-videos-in-lightbox/
https://kriesi.at/support/topic/remove-recommended-videos-after-youtube-video/

If you need further assistance please let us know.
Best regards,
Victoria

October 19, 2018 at 3:57 pm in reply to: Mailchimp Signup form not adding users to subscription list #1023974

Victoria
Inactive Moderator

Hey jaimemerz,

You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version. And test the form again.

Best regards,
Victoria

October 19, 2018 at 3:45 pm in reply to: Enfold Update from 4.4.1 to 4.5 Produces Multiple PHP Errors #1023968

Victoria
Inactive Moderator

Hi all,

Please refer to a solution posted here

Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro

If you need further assistance please let us know.
Best regards,
Victoria

October 19, 2018 at 3:43 pm in reply to: Transparent Color Section #1023965

Victoria
Inactive Moderator

Hi Markus,

Which section do you want transparent?

Best regards,
Victoria

October 19, 2018 at 3:43 pm in reply to: Transparent Color Section #1023964

Victoria
Inactive Moderator

Hi Markus,

Which section do you want transparent?

Best regards,
Victoria

October 19, 2018 at 3:42 pm in reply to: Additional posts not sorted as the basic ones #1023962

Victoria
Inactive Moderator

Hi Richard,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 19, 2018 at 3:40 pm in reply to: Unable to schedule new posts with Yoast enabled #1023960

Victoria
Inactive Moderator

Hey CharlotteKCM,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

October 19, 2018 at 3:39 pm in reply to: Enfold 4.5 [avia_extended_shop_select] #1023958

Victoria
Inactive Moderator

Hi meuwessen,

Did you get the issue resolved?

I asked you for credentials.

Best regards,
Victoria

October 19, 2018 at 3:37 pm in reply to: Enfold contact form settings #1023957

Victoria
Inactive Moderator

Hey trendyflash,

We don’t see the explanation. Please upload the image to a service like Dropbox or imgur and give us the link here.

Best regards,
Victoria

October 19, 2018 at 3:35 pm in reply to: "Insecure permissions that indicate you may have been compromised" #1023955

Victoria
Inactive Moderator

Hey gatehealing,

Well, that folder is the place where Enfold writes it’s merged css file and so it has to be writable. You can change it back to 655 and see it works.

Best regards,
Victoria

October 19, 2018 at 3:30 pm in reply to: Post do not show category #1023949

Victoria
Inactive Moderator

Hi enfold,

When you make posts with the Advanced Layout Builder the categories are not shown on a single post.

Here are some threads to consider:

How to show post categories in a post?

Show category and author (byline) on single blog post

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 22,201 through 22,230 (of 38,325 total)

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