Tagged: Can not update ENFOLD
August 20, 2018 at 11:55 am #999315
I can not update ENFOLD to the latest version. In the past this worked perfectly.
On all my different projects I’m getting the following error ( see screenshot ).
Do you know why this might be happening?
Thanks in advance,
Kind regardsAugust 20, 2018 at 6:45 pm #999551
Have you attemped to update via FTP?
Jordan ShannonAugust 20, 2018 at 10:36 pm #999623
I can try this, but every previous update worked just fine. I realise it’s a pretty basic procedure but I havent done it with FTP before, which means chances of doing something wrong are real :D.
Suddenly with enfold 4.4.1 it doesn’t work on many of my different projects… weirdAugust 20, 2018 at 10:57 pm #999643
Have you had any recent server changes that you know of?
Jordan ShannonAugust 21, 2018 at 11:54 am #999774August 21, 2018 at 12:26 pm #999790
Maybe the issue is caused by a known bug in the themeforest api. To fix it use the theme editor (Appearance > Editor) and edit Enfold. Go to enfold/framework/php/auto-updates/ and open the class-pixelentity-theme-update.php file. Clear the entire file (remove the code) and copy the entire code from here https://pastebin.com/raw/epetJ1SG into the blank file. Afterwards save the file and the update should work.
You can also use ftp to update the file. Save the code from here: https://pastebin.com/raw/epetJ1SG to a file called class-pixelentity-theme-update.php. Then connect to your server via ftp, go to the directory wp-content/enfold/framework/php/auto-updates/ and overwrite the class-pixelentity-theme-update.php with the updated file you created before.
DudeAugust 21, 2018 at 3:34 pm #999860August 21, 2018 at 6:38 pm #999917
Great! I’m glad this was able to be resolved.
Jordan ShannonAugust 22, 2018 at 12:22 pm #1000258August 22, 2018 at 2:50 pm #1000367
Glad you got it working for you! :)
If you need further assistance please let us know.
VictoriaSeptember 6, 2018 at 7:08 pm #1006777September 6, 2018 at 8:51 pm #1006808
Please elaborate on your specific issue.
Jordan ShannonSeptember 12, 2018 at 1:24 pm #1008896
at our page it not work. Everytime i want to change the code i get a error.
Deine PHP-Code-Änderungen wurden aufgrund eines Fehlers in Zeile 83 der Datei wp-content/themes/enfold/config-layerslider/LayerSlider/includes/slider_markup_init.php zurückgesetzt. Bitte beheben und versuchen, erneut zu speichern.
Uncaught Error:  operator not supported for strings in wp-content/themes/enfold/config-layerslider/LayerSlider/includes/slider_markup_init.php:83
#0 wp-content/themes/enfold/config-layerslider/LayerSlider/wp/shortcodes.php(218): include()
#1 wp-content/themes/enfold/config-layerslider/LayerSlider/wp/shortcodes.php(159): LS_Shortcode::generateSliderMarkup(Array)
#2 wp-content/themes/enfold/config-layerslider/LayerSlider/wp/shortcodes.php(49): LS_Shortcode::processShortcode(Array)
#3 wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider.php(129): LS_Shortcode::handleShortcode(Array)
I hope u can help me.
FlorianSeptember 12, 2018 at 1:40 pm #1008903September 13, 2018 at 11:59 am #1009340
I have the same problem. Editing the the class-pixelentity-theme-update.php file did’t solve it. I get the same error as jeroenvandessel. the given url is not right. The current version is 3.6.1 and I wish to update to the latest version.
When I updated through FTP, I had a blank page and couldn’t get to wp-admin (also blank page). Do you have a solution?
Thanks in advance,
DinekeSeptember 13, 2018 at 12:32 pm #1009354
If you use ftp to update the theme please make sure to replace the entire theme folder. If you just overwrite the existing files you’ll get a blank page. Connect to ftp, go to wp-content/themes and rename the theme folder “enfold” to “enfold_bak”. Then download the new files from themeforest, unzip the theme files and upload them to wp-content/themes/enfold. Make sure the style.css file is located in wp-content/themes/enfold (file path wp-content/themes/enfold/style.css). If the theme works, you can simply delete the enfold_bak folder. If not, delete the enfold folder and rename enfold_bak to enfold.
PeterSeptember 13, 2018 at 1:55 pm #1009396
in the private Content you see the admin account information.
Thanks and regard
Florian MeiseSeptember 13, 2018 at 2:12 pm #1009401
I tried to log in but I get the error message “FEHLER: Das Passwort, das du für den Benutzernamen XY eingegeben hast, ist nicht korrekt.”
PeterSeptember 13, 2018 at 2:55 pm #1009418September 13, 2018 at 3:02 pm #1009423September 14, 2018 at 8:57 am #1009827
i have checked the login with a new password and it worked for me. I give you the new password and then check it that you can login :)
Florian MeiseSeptember 15, 2018 at 12:35 pm #1010099
I modified the file for you – you should now be able to update the theme :)
PeterSeptember 17, 2018 at 9:22 am #1010627
i have tried to update and got the same error as befor.
Der Aktualisierungsprozess beginnt. Dies kann eine Weile dauern, bitte hab etwas Geduld.
Anschalten des Wartungsmodus …
Aktualisierung des Themes Enfold (1 von 1)
Herunterladen der Aktualisierung von T …
Beim Aktualisieren von Enfold ist ein Fehler aufgetreten: Download fehlgeschlagen. Es wurde keine gültige URL übermittelt.
Abschalten des Wartungsmodus …
Alle Aktualisierungen wurden vollständig durchgeführt.
Can you look it up again and if you got the fix than please update the theme for me ?
FlorianSeptember 17, 2018 at 11:42 am #1010687
I couldn’t update the theme on your website however the download url from envato seems to be correct (I debugged the code). Maybe a third party plugin breaks the update process.
Personally I’d recommend to use ftp to update the theme ( https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#update-via-ftp ) otherwise you’d need to deactivate all plugins to chec if they may affect the update. If you use ftp make sure to replace the entire theme folder. If you just overwrite the existing files you’ll get a blank page (500 error). Connect to ftp, go to wp-content/themes and rename the theme folder “enfold” to “enfold_bak”. Then download the new files from themeforest, unzip the theme files and upload them to wp-content/themes/enfold. Make sure the style.css file is located in wp-content/themes/enfold (file path wp-content/themes/enfold/style.css). If the theme works, you can simply delete the enfold_bak folder. If not, delete the enfold folder and rename enfold_bak to enfold.
PeterSeptember 18, 2018 at 8:09 am #1011132
Hi. I have just uploaded 4.4.1 by ftp and all looked good.
Now however, when I try and do something in the dashboard Theme Options I just get a blank window???
Mark.September 18, 2018 at 2:02 pm #1011293
If you have a site with several thousand posts it might be necessary to update themes\enfold\config-templatebuilder\avia-template-builder\php\element-manager.class.php
Do not forget to make a backup of the file for a fallback.
We need to update the post content of all posts for better performance and this leads to timeout problems. After updating the file you must reload the backend several times after getting the timeout to allow the update process to finish (user reported it took up to 2 hours for very large sites).
GünterSeptember 20, 2018 at 4:04 pm #1012371
I have similar problems but not sure if this is the right place to ask.
I run Enfold 4.2.2 and for some time it caused me problems to update the theme and plugins. I tried the usual procedures (deactivating single plugins, deleting them, reinstalling them), but nothing worked: Plugins could not be updated; also I couldnt open the WP appearance / themes side (blank page). I switched now to another server with PHP 7.0.30 because I thought that may cause the trouble. But no change at all.
Updating Enfold doesn’t work (through WP Dashboard or Enfold on my wordpress site directly) – the Error message is “Update failed. Download failed. A valid URL was not provided”. I went to Themeforest and logged in with my buyers account, but all I get to download is the same Enfold version. Any idea what the problems may be and where/how to get the Enfold update?
MarkSeptember 21, 2018 at 5:09 am #1012626
Please open a new thread and include admin login details in private so that we can have a closer look at your site.
RikardOctober 17, 2018 at 12:28 pm #1022714
Updating without using FTP does not work anymore for me.
I don’t feel comfortable using FTP.
I’ve been using ENFOLD for years and it worked perfectly all the time… Hopefully this bug gets fixed soon.October 18, 2018 at 5:16 am #1023130
Updating to 4.5 has to be done manually unfortunately, there is a fix in that version though so it should only has to be done this one time. Please try this plugin, it should enable you to update by uploading the Enfold .zip file instead of using FTP: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
You must be logged in to reply to this topic.