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Hello,
The contact forms on my site are sending me emails that do not use my specified email subject. How can I fix this?
Hey jaimemerz,
Here is a thread for you to consider
If you need further assistance please let us know.
Best regards,
VictoriaHi there,
It looks like this would change the email subject for all contact forms rather than customize each one? We need to be able to customize each one.
Jaime
Hi Jaime,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi there,
I think there might be a misunderstanding. Let me try to explain again.
In several areas of our site we’re using Enfold’s out of the box Contact Form tool. Within the settings we have the option change the Email Subject. See here: https://www.dropbox.com/s/xh91jsey0sa3827/Screen%20Shot%202018-10-30%20at%209.35.42%20AM.png?dl=0
Right now you’ll see it’s set to “Thank you for contacting Kendra Renee Studio” but the email that’s actually sent doesn’t say this same thing? Instead it says “Thank you for your Message!”
Does that make more sense now?
Thanks for your help!
Hi,
Thanks for the info.
Can we access the file server? Please post the FTP details in the private field.
Best regards,
IsmaelHi,
The “subject” form parameter before the email is sent is set properly when I checked it. Are you sure that you checked the email sent by the contact form and not the autoresponse email? The “Thank you for your Message!” text is the subject for the autoresponse email. I created a test page. (see private field)
Best regards,
Ismael
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