Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 18, 2018 at 5:41 pm #1023512
    trendyflash

    Hi,

    My client is experiencing some problems with his contact form. I contacted the hosting company already and they told me that the issue is not fixable from their side. Therefore I’m contacting you.

    I will translate the explanation of the hosting company from Dutch to English as much as I can.

    Explanation

    Please let me know if something is not clear.

    Kind Regards,

    Richie Schuurman

    October 19, 2018 at 3:37 pm #1023957
    Victoria

    Hey trendyflash,

    We don’t see the explanation. Please upload the image to a service like Dropbox or imgur and give us the link here.

    Best regards,
    Victoria

    October 19, 2018 at 4:06 pm #1023981
    trendyflash

    Hi Victoria,

    Sorry for the bad image. Here is a imgur link: https://imgur.com/gallery/kpjsnBc

    With Kind Regards,

    Richie Schuurman

    October 21, 2018 at 7:38 pm #1024576
    Victoria

    Hi Richie Schuurman,

    Here is a thread for you to consider
    https://kriesi.at/support/topic/contact-form-not-working-lately/

    If you need further assistance please let us know.
    Best regards,
    Victoria

    October 22, 2018 at 9:49 am #1024751
    trendyflash

    Hi Victoria,

    Unfortunately, I couldn’t find anything useful out of the thread you send me.
    However, I could find how hard some customers can be haha.
    I have sent you the credentials of the WordPress website. Would you mind looking into that?

    Best Regards,

    Richie Schuurman

    October 24, 2018 at 3:45 pm #1025943
    Ismael

    Hi,

    You can use this filter to change the from address.

     function change_cf_from() {
    return " (Email address hidden if logged out) ";
}
add_filter('avf_form_from', 'change_cf_from', 10);

    Adjust the return value.

    Best regards,
    Ismael

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