Page 702 – Support | Kriesi.at – Premium WordPress Themes

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November 26, 2018 at 11:04 pm in reply to: Change Main Logo Link Address (Destination URL) #1037827

Victoria
Inactive Moderator

Hi Bewohnerfrei,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 26, 2018 at 10:49 pm in reply to: Logo size and spacing issue with centre logo #1037813

Victoria
Inactive Moderator

Hey ruthnapal,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 26, 2018 at 10:45 pm in reply to: Thin bar below header on front page #1037812
Victoria
Inactive Moderator
Hi zizibe1,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.socket_color #av-custom-submenu-1 li:hover a .avia-menu-text .p1 strong {
  color: #969696;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 26, 2018 at 10:35 pm in reply to: website completly crashed after update #1037810

Victoria
Inactive Moderator

Hi pixopolis2222,

Did you manage to get it working for you?

I do not see an answer to the questions asked above.

Best regards,
Victoria

November 26, 2018 at 10:33 pm in reply to: Enfold 4.5 and Gutenberg + PHP 7.2 #1037809

Victoria
Inactive Moderator

Hey idespiran,

Enfold is compatible with Enfold 7.2, but not with Gutenberg yet.

Here are the docs for you

Install or update Enfold Theme

If you need further assistance please let us know.
Best regards,
Victoria

November 26, 2018 at 10:29 pm in reply to: Woocommerce Cart Icon does not show badge/ articles #1037808

Victoria
Inactive Moderator

Hey mailworm,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

November 26, 2018 at 10:28 pm in reply to: Widget in flyout menue #1037806

Victoria
Inactive Moderator

Hi Alex,

Thank you for that.

Here is a thread for you to consider

Add extra content to burger overlay menu

If you need further assistance please let us know.
Best regards,
Victoria

November 26, 2018 at 10:27 pm in reply to: import setting from a demo #1037805

Victoria
Inactive Moderator

Hey Belliniphotoart,

Well, you can have a test server, even on your local machine, have the theme installed there and import the demo you want. Export theme settings and import to your website.

I would keep the settings file, reset the local install, copy your live website to local and import theme setting there first, to test it.

If you need further assistance please let us know.
Best regards,
Victoria

November 26, 2018 at 10:20 pm in reply to: Cant save changes anymore – always old version is saved #1037804

Victoria
Inactive Moderator

Hi xxtita,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

November 26, 2018 at 10:13 pm in reply to: Beim Aktualisieren von Enfold ist ein Fehler aufgetreten: Download fehlgeschlage #1037800

Victoria
Inactive Moderator

Hey wolkenlos,

Here are some threads to consider:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

November 26, 2018 at 10:12 pm in reply to: Issues when updating #1037798

Victoria
Inactive Moderator

Hi turistai,

Here is a link for you to consider:
https://ua.godaddy.com/help/update-a-wordpress-theme-with-ftp-26339

If you need further assistance please let us know.
Best regards,
Victoria

November 26, 2018 at 10:09 pm in reply to: Print option that does not include the sidebar #1037796

Victoria
Inactive Moderator

Hey Stegemueller,

Here is a thread for you to consider

how to add a print icon

If you need further assistance please let us know.
Best regards,
Victoria

November 26, 2018 at 10:06 pm in reply to: Avia Layout Builder Won't Save Edited Text #1037795

Victoria
Inactive Moderator

Hi Monique,

Can you please tell us the exact steps to reproduce the issue?

Best regards,
Victoria

November 26, 2018 at 10:02 pm in reply to: Set different H1, H2, H3 caption for Fullwidth Easy Slider #1037794

Victoria
Inactive Moderator

Hi unicaweb,

Can you disable caching and minification for now?

What size do you need them to be?

Best regards,
Victoria

November 26, 2018 at 9:58 pm in reply to: Later Loading of Header #1037792

Victoria
Inactive Moderator

Hi Sigmund,

Best regards,
Victoria

November 26, 2018 at 9:50 pm in reply to: on mobile version don´t show the background section color images #1037784

Victoria
Inactive Moderator

Hi OnVisible,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 26, 2018 at 9:50 pm in reply to: Sticky mobile menu #1037783

Victoria
Inactive Moderator

Hi info224,

Can you disable caching and minification for now?

Best regards,
Victoria

November 26, 2018 at 9:47 pm in reply to: Mobile vs Desktop Display #1037782

Victoria
Inactive Moderator

Hey J,

Here is a thread for you to consider

Element Visibility via Screen Options does not work

If you need further assistance please let us know.
Best regards,
Victoria

November 26, 2018 at 9:39 pm in reply to: Background with one stripe / Logo problems #1037779

Victoria
Inactive Moderator

Hey tobhauff,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

November 26, 2018 at 9:34 pm in reply to: Polylang plugin and woocommerce #1037777

Victoria
Inactive Moderator

Hi fabiomagliozzi,

Yes, if you need to show all products in all languages.

Best regards,
Victoria

November 26, 2018 at 9:29 pm in reply to: Layer-Slider stopped working after update #1037775

Victoria
Inactive Moderator

Hi digitalprint2222,

Best regards,
Victoria

November 26, 2018 at 9:27 pm in reply to: Adding new css styles to enfold #1037774

Victoria
Inactive Moderator

Hey Advantage09,

Could you please attach a mockup of what you’re trying to achieve?

You can use Enfolds columns and add your elements in there.

Best regards,
Victoria

November 26, 2018 at 8:24 pm in reply to: Mobile Menu only one Submenu open #1037765

Victoria
Inactive Moderator

Hey saschapi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

November 26, 2018 at 8:21 pm in reply to: Blog: Autor name and creation date #1037762

Victoria
Inactive Moderator

Hey tbraendle,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 26, 2018 at 8:21 pm in reply to: Own overlay menu style #1037761

Victoria
Inactive Moderator

Hi Thomas,

You can try some menu plugin, of course. I’ve seen some users using uber menu plugin.

You can check this thread for the plugins:

Recommended plugins (Updated: 27.8.2018)

If you need further assistance please let us know.
Best regards,
Victoria

November 26, 2018 at 8:16 pm in reply to: Sections get covered #1037758

Victoria
Inactive Moderator

Hi Shawnlimws,

Best regards,
Victoria

November 26, 2018 at 8:11 pm in reply to: Bild mit Ankerlink #1037755

Victoria
Inactive Moderator

Hi exopek,

Well, you need to wrap the image with the link to the section at the bottom of your page.

Here are some threads to consider:
https://kriesi.at/support/topic/adding-anchors-links-to-content-elements/
https://kriesi.at/support/topic/anchor-links-5/

If you need further assistance please let us know.
Best regards,
Victoria

November 26, 2018 at 8:04 pm in reply to: Terms and conditions link does not open #1037753

Victoria
Inactive Moderator

Hi Santiago,

Thank you for that. I see no errors for and so it should work as normal.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

November 26, 2018 at 7:58 pm in reply to: Latest enfold theme has conflict issue with gravity forms #1037752

Victoria
Inactive Moderator

Hey codecreative,

Can you please tell us the exact steps to reproduce the issue?

Best regards,
Victoria

November 26, 2018 at 7:48 pm in reply to: Google Embed problem #1037749
Victoria
Inactive Moderator
Hey madmanbean,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia_textblock iframe {
    margin-bottom: -10px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 21,031 through 21,060 (of 38,325 total)

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