Page 693 – Support | Kriesi.at – Premium WordPress Themes

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December 4, 2018 at 7:19 pm in reply to: PHP errors about Undefined index: id #1040857

Victoria
Inactive Moderator

Hey debra15,

Where are you getting these errors?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 4, 2018 at 6:25 pm in reply to: Adding new css styles to enfold #1040842

Victoria
Inactive Moderator

Hi Nina,

Can you show us what you’ve got so far?

Best regards,
Victoria

December 4, 2018 at 6:24 pm in reply to: Issue in Chrome only #1040841

Victoria
Inactive Moderator

Hey jaimemerz,

Here are some threads to consider:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

December 4, 2018 at 6:22 pm in reply to: Sticky Header AND Sticky Full-width Submenu on Mobile #1040839
Victoria
Inactive Moderator
Hey Andrew,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all #header {
      position: fixed;
  }
  .responsive #top .av-submenu-container {
    top: 119px !important;
    position: fixed !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 4, 2018 at 6:14 pm in reply to: Conditional Menu on different Pages/Landingpage #1040835

Victoria
Inactive Moderator

Hey Stephan,

Best regards,
Victoria

December 4, 2018 at 6:10 pm in reply to: Issue with columns positioning #1040831

Victoria
Inactive Moderator

Hi blizzmarketing,

Best regards,
Victoria

December 4, 2018 at 6:06 pm in reply to: Timeline feature not responsive #1040828

Victoria
Inactive Moderator

Hey tbraendle,

Best regards,
Victoria

December 4, 2018 at 6:03 pm in reply to: Other Akkordeons do not open in mobile view #1040825
Victoria
Inactive Moderator
Hi Asrada,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.flex_column.av_one_half.avia-builder-el-9 {
  z-index: 300;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 4, 2018 at 5:52 pm in reply to: WooCommerce Germanized -MWSt erscheint nicht auf Rechnung – Integrationspaket #1040819

Victoria
Inactive Moderator

Hey popp1972,

Here is a thread for you to consider

Woocommerce not showing VAT.

woocommerce-not-showing-vat/embed/#?secret=k7QQiZOPYH" data-secret="k7QQiZOPYH" width="600" height="338" title="“<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">Woocommerce</a> not showing VAT.” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Which version of php are you running?

Best regards,
Victoria

December 4, 2018 at 5:30 pm in reply to: mobile version #1040804

Victoria
Inactive Moderator

Hi pddcoms,

Not very clear, could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

December 4, 2018 at 5:29 pm in reply to: Video in widget not correct #1040803

Victoria
Inactive Moderator

Hey heiratenmitstil,

Best regards,
Victoria

December 4, 2018 at 5:24 pm in reply to: Displaying thumbnail images on search results #1040801
Victoria
Inactive Moderator
Hi Sachasilvestri,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.ajax_search_excerpt {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 4, 2018 at 5:22 pm in reply to: Cookies popup keeps appearing on Mobile #1040800

Victoria
Inactive Moderator

Hey Matt,

I tested on mobile, dismissed the cookie notice and it never appeared anymore.

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

December 4, 2018 at 5:20 pm in reply to: Enfold Health – elements not working #1040799

Victoria
Inactive Moderator

Hi victoriahepburn,

Could you please attach some screenshots of the issue?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

December 4, 2018 at 5:17 pm in reply to: String Translation not working #1040798

Victoria
Inactive Moderator

Hey Stefan,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 4, 2018 at 5:12 pm in reply to: Enable portfolio dashboard category filter #1040796

Victoria
Inactive Moderator

Hi Dmanbo,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Victoria

December 4, 2018 at 5:11 pm in reply to: Change button "Read more" #1040795

Victoria
Inactive Moderator

Hey Besteam,

Here is a thread for you to consider
https://kriesi.at/support/topic/change-text-in-read-more-link/

If you need further assistance please let us know.
Best regards,
Victoria

December 4, 2018 at 5:10 pm in reply to: Layer Slider Mixed content error. #1040793

Victoria
Inactive Moderator

Hey Animationink,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 4, 2018 at 5:07 pm in reply to: Gap between the top of the header and the top of the page #1040792
Victoria
Inactive Moderator
Hi Maarten,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_top.html_header_sticky #header {
    position: fixed;
    top: 0;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 4, 2018 at 5:00 pm in reply to: image lightbox #1040790

Victoria
Inactive Moderator

Hey jelle,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Here is a thread for you to consider

Image to open a lightbox gallery

Best regards,
Victoria

December 4, 2018 at 4:57 pm in reply to: Same transparant sub menu #1040787

Victoria
Inactive Moderator

Hi Dirkoop,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

December 4, 2018 at 4:42 pm in reply to: bg image on color sections vanishes after update #1040782

Victoria
Inactive Moderator

Hi Sebastian,

Can you disable caching and minification for now?

Best regards,
Victoria

December 4, 2018 at 4:40 pm in reply to: Fullwidth Easy Slider disabled Error #1040779

Victoria
Inactive Moderator

Hi patrickpriest81,

Well, it does not work on some installations, depends on your server configurations.

Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Best regards,
Victoria

December 4, 2018 at 4:37 pm in reply to: Product Search on Mobile #1040775

Victoria
Inactive Moderator

Hey msutherin,

Well, we can help you hide the elements you don’t want to show on mobile in the sidebar.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

December 4, 2018 at 4:31 pm in reply to: Blog Meta info under title #1040770

Victoria
Inactive Moderator

Hi patrickpriest81,

Here is a thread for you to consider

Moving meta info to under blog post title

If you need further assistance please let us know.
Best regards,
Victoria

December 4, 2018 at 4:29 pm in reply to: Logo not loading #1040768

Victoria
Inactive Moderator

Hi Corina,

The logo shows up on my end on mobile and desktop. Please check.

If you need further assistance please let us know.
Best regards,
Victoria

December 4, 2018 at 4:25 pm in reply to: Advanced Layer slider cannot be hidden #1040766

Victoria
Inactive Moderator

Hey Clintizzle,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 4, 2018 at 4:21 pm in reply to: Inserting a layer slider on page results in a black content #1040762

Victoria
Inactive Moderator

Hi Harald,

Best regards,
Victoria

December 4, 2018 at 4:17 pm in reply to: Blog Post Fetured image DOESN'T appear #1040760

Victoria
Inactive Moderator

HiEddie Abramov,

Here is a thread for you to consider

How to Customize Layout of Archive Pages

If you need further assistance please let us know.
Best regards,
Victoria

December 4, 2018 at 4:10 pm in reply to: Photo butt color to bar beneath-need transparent left & right of color bar #1040758

Victoria
Inactive Moderator

Hey Jackie,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 20,761 through 20,790 (of 38,325 total)

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