Forum Replies Created
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AuthorPosts
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January 18, 2019 at 6:04 pm in reply to: Updating to Enfold 4.5 and validating Personal Token #1055555
Hi BlackbyRequest,
Please try renaming the current enfold folder and running the installation again.
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 18, 2019 at 6:02 pm in reply to: Mobile fallback image on fullwidth easy slider shorter height than other 2 #1055554Hey kjwaggz,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width:767px){ li.slide-1 .avia-slide-wrap { min-height: 500px; background-repeat: no-repeat; background-size: cover; } }If you need further assistance please let us know.
Best regards,
VictoriaHi info224,
Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
I’m sorry, I’m confused. You were talking about the gallery first, but later replies have menu items in css. Which is the issue at hand now?
Could you please attach some screenshots of the issue?
Best regards,
VictoriaJanuary 18, 2019 at 5:48 pm in reply to: Has anyone else been receiving an insane amount of spam lately? #1055544Hi robsdesigns,
Are you still getting a lot of spam even with the reCAPTCHA on?
Best regards,
VictoriaHi patricknh,
Safari is showing the social icons and the Facebook in the footer on my end.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#top #wrap_all .avia-gallery-1 .avia-gallery-thumb a { width: 19.6667% !important; }If you need further assistance please let us know.
Best regards,
VictoriaJanuary 18, 2019 at 5:33 pm in reply to: I have purchased but I can not find out how to send ticket to get support #1055528Hi Forough,
I replied in the other thread. Let’s keep the discussion in one thread.
Best regards,
VictoriaJanuary 18, 2019 at 5:32 pm in reply to: Unable to connect second Language home page when click flag in language switcher #1055527Hey Forough89!
Which page are you referring to? You might want to check Ploylang forums and docs for the issue too.
Regards,
VictoriaJanuary 18, 2019 at 5:26 pm in reply to: Display product categories above thumbnails in WooCommerce #1055524Hi KatrienW,
Best regards,
VictoriaHi Duncan,
Please try replacing your class-framework-widgets.php
with this file
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_2/class-framework-widgets.phpIf you need further assistance please let us know.
Best regards,
VictoriaHi elbnetz,
I looked through the theme files and did not see the theme truncating the excerpt, the code block renders whatever code you put in there. You might want to revisit the plugin code.
Best regards,
VictoriaHi vntr,
Here is the code you can put in your funtions.php
function hazlitt_add_goole_scripts(){ if (is_page(9012)) { ?> <script async src=”https://www.googletagmanager.com/gtag/js?id=AW-123456789″></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag(‘js’, new Date()); gtag(‘config’, ‘AW-123456789’); </script> <script> gtag(‘event’, ‘conversion’, {‘send_to’: ‘AW-123456789/xxxxxx_NUD’}); </script> <?php } } add_action('wp_head', 'hazlitt_add_goole_scripts');If you need further assistance please let us know.
Best regards,
VictoriaHi kashcroft,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi dabarian,
Yes, this is the way it works. The query gets all the 24 portfolio items to be shown on the page and then the sort options are built according to the categories of the selected items, not the other way around. That is why there is such a difference in functionality.
Maybe, it is not ideal, but this is the way it works at the moment.
Best regards,
VictoriaHi Handyann,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi Hudavi,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width:767px){ .av-layout-grid-container { width: 100%; table-layout: initial; display: block; } }If you need further assistance please let us know.
Best regards,
VictoriaHi BSHosts,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi heherlofsen,
Here are some threads to consider:
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 17, 2019 at 10:58 pm in reply to: input form field's height cutoff on Apple products #1055239Hi hostworks,
The form is loading via ifame from another website. It even looks like that in Safari on a Mac.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
input[type="text"] { height: 35px; }If you need further assistance please let us know.
Best regards,
VictoriaHey ampersand123,
Can you please check server log for error?
Yes, running php7 is a way to go.
Best regards,
VictoriaHi WolfgangEmmer,
If the pages are build with the Advanced Layout Builder, you can enable the Advanced Layout Builder debug mode and copy shortcodes from one page to another on another website.
Here is how to do it:
https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-modeIf you need further assistance please let us know.
Best regards,
VictoriaJanuary 17, 2019 at 10:51 pm in reply to: Word MENU next to burger icon when using Transparent & Glassy Header #1055235Hey Killick,
The thing is you’re running older version on of the theme than the one where this code will work. You might want to update the theme first.
Best regards,
VictoriaJanuary 17, 2019 at 10:49 pm in reply to: Problems with wordpress-editor and your extended layout editor #1055233Hey Kirsten,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi helenegriebe,
Glad you got it working for you! :)
Here are the docs for you
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 17, 2019 at 10:44 pm in reply to: Urgent support question about malware in Enfold theme #1055226Hey InkaHousing,
I replied to you in this thread:
Please do not make duplicates.
Best regards,
VictoriaHi NewarkComputers,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaJanuary 17, 2019 at 10:42 pm in reply to: Urgent support question about malware in Enfold theme #1055223Hey Jasmijn Lievendag,
Please go to your Envato account and download a fresh copy of Enfold, delete the old folder and upload the new one.
Credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaHey patricknh,
Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaHi lssu,
Great work!
Glad you got it working for you and thank you for sharing your solution! :)
If you need further assistance please let us know.
Best regards,
Victoria -
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