Page 613 – Support | Kriesi.at – Premium WordPress Themes

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February 26, 2019 at 1:50 pm in reply to: Any issues with WordPress 5.1 update and Enfold 4.5.4? #1071763

Victoria
Inactive Moderator

Hi Lucas,

Please share credentials with us in private, we’ll have a look.

Best regards,
Victoria

February 26, 2019 at 1:48 pm in reply to: Adding external link to easy slider "video Slide" #1071761

Victoria
Inactive Moderator

Hi maxwelll,

I checked your website on my phone, I am not seeing the shadow in the sidebar.

Could you please attach some screenshots of the issue on your end and share the link to the page where it is happening?

Best regards,
Victoria

February 26, 2019 at 1:44 pm in reply to: HTTP Image Upload Error #1071757

Victoria
Inactive Moderator

Hi BBM,

Glad you got it all figured out.

If you need further assistance please let us know.
Best regards,
Victoria

February 26, 2019 at 1:41 pm in reply to: Avia Layout Builder Elements Won't Open #1071755

Victoria
Inactive Moderator

Hi cPPccP,

Best regards,
Victoria

February 26, 2019 at 1:37 pm in reply to: Problems with buttons "add to cart" and "show details" in product slider #1071753
Victoria
Inactive Moderator
Hey rob,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.home .button-mini-delimiter {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 26, 2019 at 1:34 pm in reply to: Anzeigeprobleme bei color section mit diagonal border #1071750

Victoria
Inactive Moderator

Hi rob,

Could you please attach some screenshots of the issue?

Looks fine on my end.

Best regards,
Victoria

February 26, 2019 at 1:31 pm in reply to: 404 page #1071747

Victoria
Inactive Moderator

Hey leplusweb,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 26, 2019 at 1:29 pm in reply to: Enfold Update and 404 error #1071745

Victoria
Inactive Moderator

Hi caglartekkilic,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

February 25, 2019 at 7:44 pm in reply to: Animated number set programmatically #1071442

Victoria
Inactive Moderator

Hey Martin,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

February 25, 2019 at 7:43 pm in reply to: Can't update enfold theme #1071439

Victoria
Inactive Moderator

Hi ronmann,

Here are some threads to consider:

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

February 25, 2019 at 7:42 pm in reply to: Allow past dates in backend datepiker for custom ALB element #1071438

Victoria
Inactive Moderator

Hi aledef,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 25, 2019 at 7:41 pm in reply to: Newscast – a premium magazine theme #1071437

Victoria
Inactive Moderator

Hey SAM,

This theme is discontinued. Please consider Enfold.

Here are the demos for you
https://kriesi.at/themedemo/?theme=enfold-overview

and here are the docs

Home

Best regards,
Victoria

February 25, 2019 at 7:38 pm in reply to: Avia Layout Builder does not work for pages! #1071436

Victoria
Inactive Moderator

Hi Klaus,

It should work, if you need it, you’ll need to choose Classic editor in the theme options.

If you need further assistance please let us know.
Best regards,
Victoria

February 25, 2019 at 7:37 pm in reply to: Enfold bug to update v2? #1071435

Victoria
Inactive Moderator

Hi Zetrh,

Thank you.

Please deactivate Jetpack and see if the issue persists.

If that does not help, your fastest option would be the FTP update.

Best regards,
Victoria

February 25, 2019 at 7:34 pm in reply to: Icon Grid buggy #1071433

Victoria
Inactive Moderator

Hey Maskenzauber,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 25, 2019 at 7:33 pm in reply to: Fatal error WooCommerce + Follow-Up Emails #1071431

Victoria
Inactive Moderator

Hi giorgio_betagrafic,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 25, 2019 at 7:31 pm in reply to: Construction Demo – Logo Size? #1071429

Victoria
Inactive Moderator

Hey WebsiteExcel,

Best regards,
Victoria

February 25, 2019 at 7:29 pm in reply to: Logo Center, Menu Below #1071428

Victoria
Inactive Moderator

Hi ZikomoWebdesign,

Do you mean you want the shrinking header and it’s not working or you want a custom height?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

February 25, 2019 at 7:27 pm in reply to: Responsive issue #1071427

Victoria
Inactive Moderator

Hey Maskenzauber,

https://cl.ly/2d168790e6d4 Here is what I am seeing. Seems to look fine.

Could you please attach some screenshots of the issue on your end?

Best regards,
Victoria

February 25, 2019 at 7:26 pm in reply to: Contact Form Text-Area. Font appears double overlayed when typing #1071426

Victoria
Inactive Moderator

Hi Corina,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

February 25, 2019 at 7:23 pm in reply to: Error en el registro #1071425

Victoria
Inactive Moderator

Hey Joel Martinez yeste,

What is your current email? What user did you create?

Best regards,
Victoria

February 25, 2019 at 7:21 pm in reply to: Enfold theme stopped working after php upgrade #1071424

Victoria
Inactive Moderator

Hey Harrison Ambs,

Can you please check server log for error?

Can you please be more specific which part is not working?

Best regards,
Victoria

February 25, 2019 at 7:18 pm in reply to: Change 'overflow' setting in socket #1071423

Victoria
Inactive Moderator

Hey zimbo,

Could you please attach a mockup of what you’re trying to achieve?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 25, 2019 at 7:16 pm in reply to: Enfold theme, add phone number and address in header #1071422

Victoria
Inactive Moderator

Hey Stas,

Here is a thread for you to consider
https://kriesi.at/support/topic/adding-a-widget-area-to-the-header-6/

If you need further assistance please let us know.
Best regards,
Victoria

February 25, 2019 at 7:14 pm in reply to: Single page site Smooth Scroll Anchors not working #1071420

Victoria
Inactive Moderator

Hi matt_rhodes,

Best regards,
Victoria

February 25, 2019 at 7:12 pm in reply to: WooCommerce product overview font blurry #1071419

Victoria
Inactive Moderator

Hey Soehnke,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 25, 2019 at 7:10 pm in reply to: Category page layout and single blog page navigation in mobile #1071418

Victoria
Inactive Moderator

Hi Priscilla,

I am not seeing them on the desktop either. Please give us the page where we can see the issue.

Best regards,
Victoria

February 25, 2019 at 7:09 pm in reply to: Tab element formatting on mobile #1071416
Victoria
Inactive Moderator
Hey mattb1169,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  .responsive .tabcontainer #tab-id-1-container.tab_content {
      padding: 15px;
      word-break: break-all;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 25, 2019 at 7:04 pm in reply to: Updating Enfold theme #1071415

Victoria
Inactive Moderator

Hey Denis Bellone,

You will need to remove the old version of the theme, upload the new version and the content will stay there.

You can export the theme options and then import them to the new version, so most of the settings will stay too.

You need to make sure you have made complete backups of the websites and that your php version is higher than 5.6.3.

It should not be a lot of work but you might run into some issues and we are always here to help.

Here is the link to our docs

Home

Best regards,
Victoria

February 25, 2019 at 6:58 pm in reply to: How to add backround image in single post, behind the featured image #1071414

Victoria
Inactive Moderator

Hi srinagasai,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria
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Posts

Viewing 30 posts - 18,361 through 18,390 (of 38,325 total)

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