Forum Replies Created
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AuthorPosts
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Hi hollidayabroad,
Please have a look at this article
Best regards,
VictoriaHey kjwaggz,
Can you please have caching and minification disabled for now?
Please share credentials in private.
Best regards,
VictoriaApril 30, 2019 at 8:29 am in reply to: Disable Masonry Gallery Blur on hover effect on mobile #1095655Hey jlalbert2,
Please try the following css:
@media only screen and (max-width:767px){ #top .av-hover-overlay-bluronhover .av-masonry-entry:hover .av-masonry-image-container { -webkit-filter: blur(0px); filter: blur(0px); } }Best regards,
VictoriaApril 30, 2019 at 8:20 am in reply to: Problem about display of the background added the Image #1095654Hi SenjaLp,
Can you please keep it disabled for now.
Best regards,
VictoriaHi Team100,
Please try using this code instead:
#top #wrap_all .header_color #menu-item-545.av-menu-button-colored > a .avia-menu-text { background-color:#2E6F91; border-color:#2E6F91; }Best regards,
VictoriaHi ICEMAN,
You can edit it through the Appearance > Editor or through FTP.
Best regards,
VictoriaApril 30, 2019 at 8:12 am in reply to: is it possible to import un logo to create a icon in the fontello library ? #1095649Hey mediafacto,
Why do you need to do it?
You can use the logo as svg by itself without adding it to the fontello library.
Best regards,
VictoriaHi Molius,
Please, let us know if you need any more help with it.
Best regards,
VictoriaHey ihf-eramstad,
Blog posts are saved in the database, they are normally rendered under the /blog/ unless specified differently in the settings.
Do you need any help with it?
Best regards,
VictoriaHey ihf-eramstad,
No, the domain does not matter.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHey chrishilli,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi ashforthmarketing,
Please, let us know if you need any more help.
Best regards,
VictoriaHi wealthyone,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaApril 30, 2019 at 7:49 am in reply to: Google maps doesn't load while with specific plugin it does #1095638Hey (Email address hidden if logged out) ,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaApril 30, 2019 at 7:48 am in reply to: 2 SOLUTIONS CONFLICT – Last ALB fix omitted previous code fix you gave #1095637Hi welswebmaster,
Glad Günter helped you to get it working :)
Best regards,
VictoriaHi Michaela,
Ideally, you should have a test server where you can test all the changes that you need to be done on your website. Yes, it may break again or may not break, it should be fine with the feature disabled.
Best regards,
VictoriaApril 30, 2019 at 7:42 am in reply to: Layerslider flashes in white when changing to a new slide #1095631Hey kunzi,
I am seeing two slides and no flashing in between. Can you please make a screencast of the issue?
Best regards,
VictoriaHi karinaschuh,
Please follow these steps to update the theme
Best regards,
VictoriaHey giorgiosilvia,
Please have a look at solutions posted here:
Best regards,
VictoriaHey emmegigrafica,
Please follow the steps posted here:
Best regards,
VictoriaHi Buro Staal,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaApril 29, 2019 at 8:51 pm in reply to: Mega menu images not responsive and also not showing on mobile #1095482Hi natasha,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaApril 29, 2019 at 8:49 pm in reply to: Problem with Masonry Gallery: Error when I Load Side 2,3 etc. #1095481Hey Maik,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey mritkuma99,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#av_section_2.leadershipTeam .flex_column.av_one_fourth { width: 27.5%; } @media only screen and (min-width: 601px) { #top .prblock { margin-left: 3% !important; } }If you need further assistance please let us know.
Best regards,
VictoriaHey JordanTH3,
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHey JordanTH3,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi JordanTH3,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi B,
Best regards,
VictoriaHey John,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
Victoria -
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