Page 541 – Support | Kriesi.at – Premium WordPress Themes

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June 1, 2019 at 2:34 pm in reply to: Enfold – Responsive Multi-Purpose Theme – Updating to WordPress v5 #1106096

Victoria
Inactive Moderator

Hi mocablue,

Have you tried switching to the classic editor in the theme options as suggested above?

Best regards,
Victoria

June 1, 2019 at 2:31 pm in reply to: No edit tab option #1106095

Victoria
Inactive Moderator

Hey finchkelsey,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 1, 2019 at 2:30 pm in reply to: WhatsApp in social share #1106092

Victoria
Inactive Moderator

Hi allaith,

Please have a look at solutions posted here

Whatsapp in social share button stopped working

Best regards,
Victoria

June 1, 2019 at 2:28 pm in reply to: Woocommerce Bookings option to display calendar on click not working properly #1106090

Victoria
Inactive Moderator

Hey dgvicario,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 1, 2019 at 2:25 pm in reply to: Enfold Disable / Remove language switcher flag, leave just text. #1106089

Victoria
Inactive Moderator

Hi famarinu,

Please start a separate thread, describe your issue there and give us a link to your website to avoid confusion.

Best regards,
Victoria

June 1, 2019 at 2:00 pm in reply to: Conflict with Simple Job Board #1106085

Victoria
Inactive Moderator

Hi tzaroban,

It is probably just a css conflict. I could not reach your website, though. Are you or your hosting provider blocking locations?

Best regards,
Victoria

June 1, 2019 at 1:58 pm in reply to: Add excerpt to Magazine blog entries and increase size of image #1106083

Victoria
Inactive Moderator

Hey LUISCANAL,

Please have a look at our docs here

Magazine

Best regards,
Victoria

June 1, 2019 at 1:56 pm in reply to: Product list after update #1106082

Victoria
Inactive Moderator

Hey schnippel,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

What did it look like before?

Best regards,
Victoria

June 1, 2019 at 1:56 pm in reply to: Sidebar / Footer Not Responsive on iPad #1106081

Victoria
Inactive Moderator

Hey mmr1234,

Can you disable caching and minification for now?

Best regards,
Victoria

June 1, 2019 at 1:53 pm in reply to: Preview Not Working When Using Pricing Tables #1106079

Victoria
Inactive Moderator

Hey Lead,

https://cl.ly/338193d51ca4 I set this option to the Classic editor and the preview works now.

Are you sure the plugin for tables is compatible with Gutenberg?

Best regards,
Victoria

June 1, 2019 at 1:37 pm in reply to: Tab Section not centered, and how to prevent from breaking the name of items #1106076
Victoria
Inactive Moderator
Hi heiniheini,

I see, you’re talking about tab titles not, the tab content.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:1024px){
    #top .av-section-tab-title {
        min-width: 12vw;
    }
    .av-inner-tab-title {
        width: auto;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 1, 2019 at 1:00 pm in reply to: Tab Section not centered, and how to prevent from breaking the name of items #1106068

Victoria
Inactive Moderator

Hi heiniheini,

Best regards,
Victoria

June 1, 2019 at 12:58 pm in reply to: Shrinking sticky header: remove distance for submenu #1106067
Victoria
Inactive Moderator
Hey Daniel,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .av_header_transparency .sub-menu {
  margin-top: -23px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 1, 2019 at 12:54 pm in reply to: Events countdown skips next event #1106065

Victoria
Inactive Moderator

Hi compudean,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 1, 2019 at 12:53 pm in reply to: Volle Breite Untermenü | submenu #1106064

Victoria
Inactive Moderator

Hey innv,

Could you please clear the cache, check again and get back to us.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 1, 2019 at 12:53 pm in reply to: Enfold Contact From conversion tracking. Identifying forms #1106063

Victoria
Inactive Moderator

Hi Andrius,

What code did you add?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 1, 2019 at 12:51 pm in reply to: Display 2 columns for portfolio grid in mobile view ( #1106062

Victoria
Inactive Moderator

Hi Viet,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 1, 2019 at 12:49 pm in reply to: call_user_func_array() expects parameter 1 to be a valid callback #1106061

Victoria
Inactive Moderator

Hey Jaispirit,

This is not the theme related issue. Is this the code added by you or some plugin?

Best regards,
Victoria

June 1, 2019 at 12:47 pm in reply to: 500 server error #1106060

Victoria
Inactive Moderator

Hi Karen,

This is a notice, it does not give 500 error. You can suppress notices which will stop the server from writing them to the server log or copy the file to the child theme and add an additional check for the value being passed on that line.

Best regards,
Victoria

June 1, 2019 at 12:41 pm in reply to: Header transparent #1106058

Victoria
Inactive Moderator

Hi marsh1984,

Did you get it working or do you need more help?

@Darebvk thank you for your input.

Best regards,
Victoria

June 1, 2019 at 12:40 pm in reply to: Fix Schema.org error message Structured Data #1106057

Victoria
Inactive Moderator

Hey Ulrich1961!

Please have a look at solutions posted here:

Error in structured data

Best regards,
Victoria

June 1, 2019 at 12:39 pm in reply to: I have 35 ERRORS 28 warnings #1106055

Victoria
Inactive Moderator

Hi Exceletec,

Please have a look at solutions posted here:

Error in structured data

Best regards,
Victoria

June 1, 2019 at 12:37 pm in reply to: Adding ids to buttons so that events can be tracked in Analytics #1106054

Victoria
Inactive Moderator

Him s,

Please have a look at our docs here

Intro to layout builder

Well, I see the class field is available. You can have unique class names and use them instead of ids.

Best regards,
Victoria

June 1, 2019 at 12:29 pm in reply to: Custom Category icon at blog post title #1106053

Victoria
Inactive Moderator

Hi flordelizamejia,

I am seeing the icons after the title. Is this not what you’re trying to achieve?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

June 1, 2019 at 12:24 pm in reply to: Making a tab menu a sticky element #1106051

Victoria
Inactive Moderator

Hey arch2030,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

June 1, 2019 at 12:23 pm in reply to: Columns Not Responsive in 4.5.6 and 4.5.7 #1106049

Victoria
Inactive Moderator

Hi tangerinemoons,

Please start a separate thread, describe your issue there and give us a link to your website to avoid any confusion and this thread getting too long.

Best regards,
Victoria

June 1, 2019 at 12:21 pm in reply to: Enfold Masonry Grid: Change source image used / different size. #1106047

Victoria
Inactive Moderator

Hi tocal,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 1, 2019 at 12:19 pm in reply to: Load only used elements (recommended) #1106045

Victoria
Inactive Moderator

Hey milano24ore,

Could you please attach some screenshots of the issues with the icons?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 1, 2019 at 12:15 pm in reply to: Amp error with update to Enfold (4.5.7) #1106043

Victoria
Inactive Moderator

Hi Andreas,

Please have a look at this thread

Error Log For shortcode-helper.class.php

Best regards,
Victoria

May 23, 2019 at 2:50 pm in reply to: Firefox and WordPress 5.2.1 not working with Enfold #1103677

Victoria
Inactive Moderator

Hey vincent_bazinet,

The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

Please perform the below steps to clear the browser cache:

1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 16,201 through 16,230 (of 38,331 total)

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