Hey Omar Gentles,

Thanks for contacting us!

We would like to inform you that we only provide support to our registered users.

You can register to our support forum here – and then start a new thread under Enfold sub forum.

Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)

Best regards,
Victoria

Hi Niklas,

Glad we could help :)

If you need further assistance please let us know.

Best regards,
Victoria

Hi Artoffate,

Please have a look at the solution posted here

Best regards,
Victoria

Hey Carolin,

The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

Please perform the below steps to clear the browser cache:

1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

Best regards,
Victoria

Hey Lukevdp,

Please have a look at this video

Best regards,
Victoria

Hi webfacile,

I have not seen any of your threads today. Have they bee answered? Also if you comment on the threads, they are considered updated and are put to the end of the queue.

@michaelH Thank you for your support :)

Best regards,
Victoria

Hey berniedidit,

Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

@media only screen and (max-width: 990px) { 
  .responsive #top #main {margin-top: -90px!important;}
  #top #wrap_all .av_header_transparency {background-color: transparent!important;}
  div#header_main > .container {display: block !important;}
} 

If you need further assistance please let us know.

Best regards,
Victoria

Hi Dan,

Have you tried the solution suggested above?

@stoudenmirel thank you for your input :)

Best regards,
Victoria

Hi dnetwork,

Please have a look at the magazine element, it will show the image with the extract in a similar structure. Here are the docs for you

And here is the demo

Best regards,
Victoria

Hi birgitthaler,

Did you get it working with Michael’s suggestion or do you need more help?

Best regards,
Victoria

Hey chiara,

Please have a look at solutions posted in this article
https://www.fixrunner.com/cannot-login-wordpress-admin-area/

If you need further assistance please let us know.
Best regards,
Victoria

Hey frankeee,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Victoria

Hi silviouk2004,

Glad you got it working for you! :)

Can you please share the solution for the community?

If you need further assistance please let us know.

Best regards,
Victoria

Hey Joel,

Yes, you can delete the plugin. There should not be any issues.

If you need further assistance please let us know.
Best regards,
Victoria

Hi allyson3,

Please let us know if you managed to get it working with Guenni007’s solution or you need more help?

Best regards,
Victoria