Forum Replies Created
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AuthorPosts
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July 3, 2019 at 7:46 pm in reply to: How to "execute" a shortcode within the image caption of Masonry Gallery? #1115546
Hi jjsabatino,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHey nzoasisfan,
Please check if there are any unclosed html tags. This is the most common reason for the issue.
Best regards,
VictoriaJune 30, 2019 at 9:01 pm in reply to: Texte von Teilen der Website wirken wie in den Hintergrund eingebunden #1114701Hi FacharztzentrumInternationl,
Did you get it working with the suggestion above or do you need more help?
Best regards,
VictoriaJune 30, 2019 at 9:01 pm in reply to: Texte von Teilen der Website wirken wie in den Hintergrund eingebunden #1114700Hi FacharztzentrumInternationl,
Did you get it working with the suggestion above or do you need more help?
Best regards,
VictoriaJune 30, 2019 at 9:00 pm in reply to: Cannot login to woocommerce with enfold theme activated ! #1114699Hi rthomas,
Please describe in more detail how to reproduce the issue step by step.
Best regards,
VictoriaJune 30, 2019 at 8:59 pm in reply to: Adding a custom scripts to the head section in my wordpress #1114698Hi arthurepassa,
Did you get it working with the suggestion above or do you need more help?
Best regards,
VictoriaHi a_berberich,
Best regards,
VictoriaHi WordPressed,
Enfold does not work well with lazy loading yet. You might want to keep it disabled for now.
Best regards,
VictoriaHi Rafa.O,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.
Best regards,
VictoriaHey imar2,
Can you disable caching and minification for now?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi BreathingSpaceYogaStudio,
I am not seeing the code in the Quick css and in styles.css. Where are you adding it?
Best regards,
VictoriaHi WordPressed,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaJune 30, 2019 at 8:36 pm in reply to: Tab Section – Below/Above Setting is missing! Can't change the position of tab #1114689Hi paul,
Hmmm…. it is working now.
Best regards,
VictoriaJune 30, 2019 at 8:30 pm in reply to: Remove page featured image from all woocommerce pages #1114687Hi GlobalListingEchange,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.post-entry.post-entry-type-page.post-entry-29 .page-thumb, .post-entry.post-entry-type-page.post-entry-507 .page-thumb, .post-entry.post-entry-type-page.post-entry-28 .page-thumb { display: none; }If you need further assistance please let us know.
Best regards,
VictoriaHi GlobalListingEchange,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHey pierrekite,
Can you please show us what you’ve got so far?
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaHey mirotck,
Is it coming from some plugin?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey VictoriaHodder,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHi brand,
Did you have them showing before? Did you change the blog style in the Theme options?
Best regards,
VictoriaHi parosweb,
Which version are you running?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi arthurepassa,
You can activate the child theme. If the site crashes, can you please check server log for error?
Best regards,
VictoriaHey KK,
Could you please attach a mockup of what you’re trying to achieve?
Best regards,
VictoriaHi PinoSilvestre,
You’re using Elementor builder, you might want to write to their support.
Best regards,
VictoriaHi net-guru,
Please try the code from the new header.php and make your changes on top of it.
Best regards,
VictoriaHey xeovision,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi linacastaneda,
Credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaJune 30, 2019 at 6:31 pm in reply to: El campo de comentarios NO aparece en las entradas de blog #1114648Hi Pablo,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHey Ronald,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#top #header_meta { background-color: #282b2e; }If you need further assistance please let us know.
Best regards,
Victoria -
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