Page 499 – Support | Kriesi.at – Premium WordPress Themes

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July 19, 2019 at 5:07 pm in reply to: Update my website #1120274

Victoria
Inactive Moderator

Hey mynick,

Your website is updated, please delete the enfold_old folder after you checked everything.

Best regards,
Victoria

July 19, 2019 at 4:49 pm in reply to: SOCIAL ICON ROLLOVERS #1120271
Victoria
Inactive Moderator
Hi benhasler,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all .social_bookmarks .av-social-link-twitter:hover a {
    color: red;
    background-color: #2635ba;
}
#top #wrap_all .social_bookmarks li:hover a {
    color: red;
    background-color: #2635ba;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 19, 2019 at 4:45 pm in reply to: How can I Delete the 'Enfold WordPress Theme by Kriesi text' #1120267

Victoria
Inactive Moderator

Hi benhasler,

I added it for you, please check the website.

Best regards,
Victoria

July 19, 2019 at 4:42 pm in reply to: positioning Capture on Fullscreen slider #1120265

Victoria
Inactive Moderator

Hi Frank,

We cannot see your screenshots, can you please upload them to a service like https://imgur.com/upload and give us the links here.

Best regards,
Victoria

July 19, 2019 at 4:40 pm in reply to: Serch Result Page is in Header #1120264

Victoria
Inactive Moderator

Hi torstenhalm,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

July 19, 2019 at 4:38 pm in reply to: Avia Layout Builder is not working, Homepage files are missing when the update #1120262

Victoria
Inactive Moderator

Hey orlandohairclinic,

Please check if there are any unclosed html tags on the page. This is one of the most common reasons for the issue.

Best regards,
Victoria

July 19, 2019 at 4:37 pm in reply to: No Transparency in Megamenu Submenu left (Keine Trransparenz im Submenu links) #1120261

Victoria
Inactive Moderator

Hey JKManagement,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

July 19, 2019 at 4:35 pm in reply to: Shop title on Woocommerce Product Search Results #1120260

Victoria
Inactive Moderator

Hey LUISCANAL,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 19, 2019 at 4:34 pm in reply to: Having SSL trouble because there is an image on the theme that's causing the issue #1120258

Victoria
Inactive Moderator

Hey Gabby Sandoval,

Please check that section for the background image, if it’s there you can delete it.

Thanks for contacting us!

We would like to inform you that we only provide support to our registered users.

You can register to our support forum here – and then start a new thread under Enfold sub forum.

Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)

Best regards,
Victoria

July 19, 2019 at 4:32 pm in reply to: Mailchimp multiple email lists to select #1120256

Victoria
Inactive Moderator

Hi adxdigitalmarketing,

Please try switching the the Classic editor in the theme options and disable caching plugin and see if preview works.

Best regards,
Victoria

July 19, 2019 at 4:31 pm in reply to: Masonry element on larger screens #1120255

Victoria
Inactive Moderator

Hey Farallon,

Are the images used in the masonry the same size?

Best regards,
Victoria

July 19, 2019 at 4:29 pm in reply to: Add a comment not showing up on blog #1120252

Victoria
Inactive Moderator

Hi bonbuttercup,

Please have a look at the tutorial in out docs:

Comments

If you need further assistance please let us know.
Best regards,
Victoria

July 19, 2019 at 4:25 pm in reply to: A different CSS style for mobile only for a part of the site ? #1120250

Victoria
Inactive Moderator

Hi Cthulhus,

The css you posted above is the same. Do you have a mockup of what you’re trying to achieve?

Glad you enjoy using Enfold :)

Best regards,
Victoria

July 19, 2019 at 4:21 pm in reply to: Rollover content not displaying after update #1120248

Victoria
Inactive Moderator

Hey kathyfg,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 19, 2019 at 4:16 pm in reply to: Avia Layout Builder Elements with Dynamic Content #1120246

Victoria
Inactive Moderator

Hey davidm290,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support.

Best regards,
Victoria

July 19, 2019 at 4:15 pm in reply to: Use first slides caption as permanent caption disables open image in lightbox #1120245

Victoria
Inactive Moderator

Hi sky19er,

What are the details of your installation?

Best regards,
Victoria

July 19, 2019 at 4:14 pm in reply to: slower fade transition on the sliders ? #1120244

Victoria
Inactive Moderator

Hi Cthulhus,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 19, 2019 at 4:09 pm in reply to: Enfold contact form, send from email to allow special caracters #1120241

Victoria
Inactive Moderator

Hey epeakstudio,

You might want to stick to SMTP plugin, if it is working for you at the moment, Enfold contact form and WordPress use a php mail function and it has it’s limitations.

Best regards,
Victoria

July 19, 2019 at 4:06 pm in reply to: Custom sidebar width on specific pages only #1120239

Victoria
Inactive Moderator

Hey Eric,

You might want to look for a plugin that will allow you such flexibility with the sidebar.

Best regards,
Victoria

July 18, 2019 at 9:12 pm in reply to: A different CSS style for mobile only for a part of the site ? #1120022

Victoria
Inactive Moderator

Hey Cthulhus,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 18, 2019 at 9:09 pm in reply to: What version is correct/ #1120021

Victoria
Inactive Moderator

Hi nuxxmedia,

I replied to you in another thread. Please do not make duplicate threads.

Best regards,
Victoria

July 18, 2019 at 9:07 pm in reply to: Enfold Won't Update #1120020

Victoria
Inactive Moderator

Hi nuxxmedia,

Please make a full backup of your website and share your FTP credentials.

Which version of php are you running?

Best regards,
Victoria

July 18, 2019 at 9:05 pm in reply to: Add a sidebar to an individual page even if Enfold is set to display no sidebar #1120019

Victoria
Inactive Moderator

Hey profumopuntoit,

You can add the 1/4 element add widget areas there and add the widgets that you want sho there.

Best regards,
Victoria

July 18, 2019 at 9:03 pm in reply to: Secondary Menu in top bar at right – change the background color? #1120018

Victoria
Inactive Moderator

Hi empiread201,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 18, 2019 at 9:03 pm in reply to: Page Content behind the Menu #1120017

Victoria
Inactive Moderator

Hey marceldale,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 18, 2019 at 9:02 pm in reply to: timeline element – decrease line spacing in text body #1120016

Victoria
Inactive Moderator

Hi hasbeat,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 18, 2019 at 9:01 pm in reply to: fontweight read more-blog and cookiebar box #1120015
Victoria
Inactive Moderator
Hey Sascha,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_elegant-blog .more-link {
    border-width: 2px;
    font-size: 13px;
    font-weight: bold;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 18, 2019 at 8:58 pm in reply to: Load articles based on custom field date instead of date published #1120011

Victoria
Inactive Moderator

Hey (Email address hidden if logged out) ,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

July 18, 2019 at 8:57 pm in reply to: Content not updating despite purging cache with W3 and browser cache puring #1120009

Victoria
Inactive Moderator

Hi ingozen,

Glad you got it working for you! :)

Here is how to remove that

Footer

If you need further assistance please let us know.

Best regards,
Victoria

July 18, 2019 at 8:55 pm in reply to: MY WEBSITE IS NOT LOADING #1120008

Victoria
Inactive Moderator

Hi Joey,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which version of php are you running?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 14,941 through 14,970 (of 38,325 total)

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