Page 500 – Support | Kriesi.at – Premium WordPress Themes

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July 18, 2019 at 9:03 pm in reply to: Page Content behind the Menu #1120017

Victoria
Inactive Moderator

Hey marceldale,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 18, 2019 at 9:02 pm in reply to: timeline element – decrease line spacing in text body #1120016

Victoria
Inactive Moderator

Hi hasbeat,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 18, 2019 at 9:01 pm in reply to: fontweight read more-blog and cookiebar box #1120015
Victoria
Inactive Moderator
Hey Sascha,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_elegant-blog .more-link {
    border-width: 2px;
    font-size: 13px;
    font-weight: bold;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 18, 2019 at 8:58 pm in reply to: Load articles based on custom field date instead of date published #1120011

Victoria
Inactive Moderator

Hey (Email address hidden if logged out) ,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

July 18, 2019 at 8:57 pm in reply to: Content not updating despite purging cache with W3 and browser cache puring #1120009

Victoria
Inactive Moderator

Hi ingozen,

Glad you got it working for you! :)

Here is how to remove that

Footer

If you need further assistance please let us know.

Best regards,
Victoria

July 18, 2019 at 8:55 pm in reply to: MY WEBSITE IS NOT LOADING #1120008

Victoria
Inactive Moderator

Hi Joey,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which version of php are you running?

Best regards,
Victoria

July 18, 2019 at 8:52 pm in reply to: Show social media icon in responsive header also on smallest screen size #1120006
Victoria
Inactive Moderator
Hey ual84,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  .responsive #top #wrap_all #header .social_bookmarks, 
  .responsive #top #wrap_all #main .av-logo-container .social_bookmarks {
      display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 18, 2019 at 8:50 pm in reply to: Description partner/logo element on mobile not visible #1120005

Victoria
Inactive Moderator

Hi Janneke,

You can use an easy slider, if you put it in some small container it will stay within that container. It will show slides one by one and will show captions.

Best regards,
Victoria

July 18, 2019 at 8:45 pm in reply to: Problem with Anchor link #1120003

Victoria
Inactive Moderator

Hey Stegemueller,

You can add ids in the text blocks or code blocks and then use the ids for anchors.

Best regards,
Victoria

July 18, 2019 at 8:42 pm in reply to: Theme-Installation #1120002

Victoria
Inactive Moderator

Hey Markenherz_HH,

Please have a look at this article
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

Best regards,
Victoria

July 18, 2019 at 8:40 pm in reply to: How to add something into the burger (mobile) menu on the fly? #1120001

Victoria
Inactive Moderator

Hey boscotwcheung,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 18, 2019 at 8:38 pm in reply to: Sale Icon covers the title #1120000

Victoria
Inactive Moderator

Hi msirakis,

Yes, of course, you can use that css.

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

July 18, 2019 at 8:37 pm in reply to: Custom Font Manager does not work #1119999

Victoria
Inactive Moderator

Hi Rémy,

Best regards,
Victoria

July 18, 2019 at 8:32 pm in reply to: fixed header #1119998

Victoria
Inactive Moderator

Hi famarinu,

Please have a look at the solution posted in our docs

Header

Best regards,
Victoria

July 18, 2019 at 8:22 pm in reply to: License #1119993

Victoria
Inactive Moderator

Hey Boilloux,

Yes, this is the lifetime license for the updates, but not for support.

If you need further assistance please let us know.
Best regards,
Victoria

July 18, 2019 at 8:20 pm in reply to: problem with hosting change #1119992

Victoria
Inactive Moderator

Hi Giuseppe40,

You might want to update your php to php7+ and see if the issue persists.

Best regards,
Victoria

July 18, 2019 at 8:18 pm in reply to: Team Member Image – Not Displayed On Mobile #1119990

Victoria
Inactive Moderator

Hi Rainer,

Glad you got it working for you! :)

If you need further assistance please let us know in another thread.

We are closing this one.

Best regards,
Victoria

July 18, 2019 at 8:17 pm in reply to: Change the number of columns on Woocommerce product archive pages for tablets #1119989
Victoria
Inactive Moderator
Hi Stephen,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 989px){
  .products .product.first {
      clear: none;
  }
  div .products .product {
      margin: 0 1% 1% 0;
      width: 30.25%;
  }
  #top .products .product.last, #top #main .products .product.last {
      margin-right: 1%;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 18, 2019 at 8:10 pm in reply to: slower fade transition on the sliders ? #1119988

Victoria
Inactive Moderator

Hi Cthulhus,

Please have a look at the solution posted here
https://kriesi.at/support/topic/enfold-easy-slider-caption-speed/

Best regards,
Victoria

July 18, 2019 at 8:07 pm in reply to: Mailchimp multiple email lists to select #1119987

Victoria
Inactive Moderator

Hi adxdigitalmarketing,

Can you please make that account admin?

Best regards,
Victoria

July 18, 2019 at 8:05 pm in reply to: Use first slides caption as permanent caption disables open image in lightbox #1119986

Victoria
Inactive Moderator

Hey sky19er,

No, have not seen this before.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 18, 2019 at 7:55 pm in reply to: Position of Title and Excerpt on Masonry, and color of border on hover #1119984
Victoria
Inactive Moderator
Hi Haiko,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 989px) and (min-width: 767px) {
  .responsive .av-masonry-entry .av-masonry-entry-title+.av-masonry-entry-content {
      display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 18, 2019 at 7:50 pm in reply to: SOCIAL ICON ROLLOVERS #1119983
Victoria
Inactive Moderator
Hi benhasler,

Here are the rules for the social links:
```
#top #wrap_all .av-social-link-rss:hover	   	 a{color:#fff; background-color:#ffa133; }
#top #wrap_all .av-social-link-facebook:hover  a{color:#fff; background-color:#37589b; }
#top #wrap_all .av-social-link-twitter:hover   a{color:#fff; background-color:#46d4fe; }
#top #wrap_all .av-social-link-mail:hover      a{color:#fff; background-color:#9fae37; }
#top #wrap_all .av-social-link-dribbble:hover  a{color:#fff; background-color:#e44885; }
#top #wrap_all .av-social-link-linkedin:hover  a{color:#fff; background-color:#419cca; }
#top #wrap_all .av-social-link-search:hover    a{color:#fff; background-color:#222222; }
#top #wrap_all .av-social-link-gplus:hover     a{color:#fff; background-color:#de5a49; }
#top #wrap_all .av-social-link-behance:hover   a{color:#fff; background-color:#008cfa; }
#top #wrap_all .av-social-link-flickr:hover    a{color:#fff; background-color:#ff0086; }
#top #wrap_all .av-social-link-forrst:hover    a{color:#fff; background-color:#234317; }
#top #wrap_all .av-social-link-myspace:hover   a{color:#fff; background-color:#000000; }
#top #wrap_all .av-social-link-tumblr:hover    a{color:#fff; background-color:#345574; }
#top #wrap_all .av-social-link-vimeo:hover     a{color:#fff; background-color:#31baff; }
#top #wrap_all .av-social-link-youtube:hover   a{color:#fff; background-color:#a72b1d; }
#top #wrap_all .av-social-link-pinterest:hover a{color:#fff; background-color:#cb2027; }
#top #wrap_all .av-social-link-skype:hover 	   a{color:#fff; background-color:#12a5f4; }
#top #wrap_all .av-social-link-instagram:hover a{color:#fff; background-color:#a67658; }
#top #wrap_all .av-social-link-five_100_px:hover a{color:#fff; background-color:#222222; }
#top #wrap_all .av-social-link-soundcloud:hover  a{color:#fff; background-color:#F76700; }
#top #wrap_all .av-social-link-xing:hover 	     a{color:#fff; background-color:#006567; }
#top #wrap_all .av-social-link-vk:hover 	   	 a{color:#fff; background-color:#597BA5; }
#top #wrap_all .av-social-link-reddit:hover 	 a{color:#fff; background-color:#FF4500; }
```
You need to change them to the color you want.

Best regards,
Victoria
July 18, 2019 at 7:44 pm in reply to: Enfold Avia Drag and Drop function not working as before, require update #1119981

Victoria
Inactive Moderator

Hi Kayzel,

Please try updating your php to php7 and see if the issue persists.

Best regards,
Victoria

July 18, 2019 at 7:33 pm in reply to: Font color in my widgets and size of widget title.. #1119979

Victoria
Inactive Moderator

Hi buciks1,

Can you disable caching and minification for now?

Best regards,
Victoria

July 17, 2019 at 6:59 pm in reply to: SOCIAL ICON ROLLOVERS #1119665

Victoria
Inactive Moderator

Hey benhasler,

Please have a look at our docs here

Social Share Buttons

Best regards,
Victoria

July 17, 2019 at 6:55 pm in reply to: Blank Template Page #1119663

Victoria
Inactive Moderator

Hi jexjex,

https://cl.ly/c8dcd230f840 Have you seen the blank template provided by the theme?

Best regards,
Victoria

July 17, 2019 at 6:52 pm in reply to: Enfold Tabs Divider #1119661

Victoria
Inactive Moderator

Hey TheRetailCoach,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 17, 2019 at 6:45 pm in reply to: Enfold Won't Update #1119660

Victoria
Inactive Moderator

Hey Dan,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 17, 2019 at 6:45 pm in reply to: Portfolio page does not show in Enfold #1119659

Victoria
Inactive Moderator

Hi KKris,

Can you re-create the portfolio item and delete the broken one?

Best regards,
Victoria
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Posts

Viewing 30 posts - 14,971 through 15,000 (of 38,331 total)

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