Page 495 – Support | Kriesi.at – Premium WordPress Themes

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July 24, 2019 at 8:19 pm in reply to: first image of easy slider is always smaller? #1121708

Victoria
Inactive Moderator

Hi Chris_85,

I see that it is shown a bit smaller, but the styles are all the same.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

July 24, 2019 at 7:11 pm in reply to: Search Bar in Extra Elements above Header #1121698

Victoria
Inactive Moderator

Hi Dave,

You might need to edit the header.php file and add the form there.

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

July 24, 2019 at 7:10 pm in reply to: How to access Enfold support #1121697

Victoria
Inactive Moderator

Hi Carl Gross,

There is no need to do a gradual update.

You can follow these steps to update the theme:

problem update 4.5 failed

Best regards,
Victoria

July 24, 2019 at 7:09 pm in reply to: Text issues: bullets and links #1121696
Victoria
Inactive Moderator
Hi Sandra,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.entry-content-wrapper div li {
    font-family: "Open Sans", arial, sans-serif;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 24, 2019 at 7:04 pm in reply to: Background color blog #1121690

Victoria
Inactive Moderator

Hi transformmedia,

Best regards,
Victoria

July 24, 2019 at 4:06 pm in reply to: SPAM MAILS #1121607

Victoria
Inactive Moderator

Hi sfranks12,

Please start your own thread so that you can see private content.

Best regards,
Victoria

July 24, 2019 at 4:05 pm in reply to: contact form sizes #1121606

Victoria
Inactive Moderator

Hi marketingnr1,

The form adjusts to the container and so there is no more width for the fields to we wider if that is what you need.

Best regards,
Victoria

July 24, 2019 at 4:03 pm in reply to: Frame under Footer. How can i deleted it? #1121604

Victoria
Inactive Moderator

Hi isarcolor,

Could you please clear the cache, check again and get back to us.

Which browser are you using and what screen size?

Best regards,
Victoria

July 24, 2019 at 3:59 pm in reply to: Editing a Single Product on a Page #1121602
Victoria
Inactive Moderator
Hi MikeTandySwag,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av_textblock_section #product-139 div.product div.summary {
    width: 100%;
}
.av_textblock_section #product-139 .single-product-main-image {
    width: 50%;
}
.av_textblock_section #product-139 div.product div.images {
    width: 100%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 24, 2019 at 3:51 pm in reply to: How do i remove the search icon? #1121595

Victoria
Inactive Moderator

Hi Heiko,

While you’re working on the website you need to disable caching and compression. When you’re happy with the results of your changes you can activate those settings again.

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

July 24, 2019 at 3:48 pm in reply to: Enfold Mega Menu Positioning, Layout & Styling #1121591
Victoria
Inactive Moderator
Hi marketingnr1,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#menu-item-408 .avia_mega3 {
    right: -510px !important;
} 
```
If you need further assistance please let us know.

Best regards,
Victoria
July 24, 2019 at 3:44 pm in reply to: How To Change Color of Ampersand #1121589
Victoria
Inactive Moderator
Hey Courtney,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .avia-builder-el-4 h3 .special_amp {
    color: #a68c78;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 24, 2019 at 3:40 pm in reply to: Spam from contact form. #1121586

Victoria
Inactive Moderator

Hi harris,

If you want to display it to the users, you can set it to display.

Please have a look at our docs here

Contact Form

Best regards,
Victoria

July 24, 2019 at 3:36 pm in reply to: Tab Element: Tabs below content #1121583

Victoria
Inactive Moderator

Hi hermelina,

You have this option set right now in the tab section

It means that the tab titles will show up under the tab content like they are doing now.
If it is not what you need you can switch to the other setting.

Best regards,
Victoria

July 24, 2019 at 3:23 pm in reply to: Select a predefined color scheme, not being applied #1121580

Victoria
Inactive Moderator

Hi Etienne,

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

July 24, 2019 at 3:22 pm in reply to: contact form sizes #1121579

Victoria
Inactive Moderator

Hi marketingnr1,

https://cl.ly/fae56c2a8333 This code reduced padding in the inputs and the button, it is added and is applied.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 24, 2019 at 3:21 pm in reply to: Font disappeared ! #1121577

Victoria
Inactive Moderator

Hi Petra,

Best regards,
Victoria

July 24, 2019 at 3:19 pm in reply to: Labels in shop #1121575

Victoria
Inactive Moderator

Hey Angelo_Sule,

https://cl.ly/e42b7cc5809a I do see that word showing up already. Did you get it working?

Best regards,
Victoria

July 24, 2019 at 3:15 pm in reply to: Position of the second Logo in the Logo Area #1121574

Victoria
Inactive Moderator

Hi Stefan,

I added the code for you, please check the website now.

Best regards,
Victoria

July 24, 2019 at 3:06 pm in reply to: Internet Explorer 11 compatability #1121572

Victoria
Inactive Moderator

Hi elbnetz,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 24, 2019 at 3:04 pm in reply to: Error "Saving didn't work! Please reload the page and try again" #1121568

Victoria
Inactive Moderator

Hey signumsrl,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

July 24, 2019 at 2:54 pm in reply to: appointment-booking js-code in the header #1121559

Victoria
Inactive Moderator

Hi Grobi,

This code has to be added in the code block on the page where you need this to display.

Best regards,
Victoria

July 24, 2019 at 2:53 pm in reply to: Opengraph preview for meta Title and description #1121558

Victoria
Inactive Moderator

Hi unicaweb,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 24, 2019 at 1:09 pm in reply to: Enfold Mega Menu Positioning, Layout & Styling #1121530

Victoria
Inactive Moderator

Hi marketingnr1,

Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

Best regards,
Victoria

July 24, 2019 at 1:07 pm in reply to: Beta request to resolve IE11 issue #1121529

Victoria
Inactive Moderator

Hi johncory,

There are no special instructions, you can export theme options and import them after update.

Best regards,
Victoria

July 24, 2019 at 1:06 pm in reply to: burger not in header #1121528

Victoria
Inactive Moderator

Hey meditativeroots,

Best regards,
Victoria

July 24, 2019 at 1:03 pm in reply to: SOCIAL ICON ROLLOVERS #1121527
Victoria
Inactive Moderator
Hi benhasler,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all .av-logo-container .social_bookmarks li:hover a {
    color: blue;
}
#top #wrap_all #socket .social_bookmarks li:hover a {
    color: #fff;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 24, 2019 at 12:59 pm in reply to: elements not showing on safari #1121524

Victoria
Inactive Moderator

Hey Munford,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 24, 2019 at 12:56 pm in reply to: Search results in grid mode #1121523

Victoria
Inactive Moderator

Hi PIW,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 24, 2019 at 12:52 pm in reply to: first image of easy slider is always smaller? #1121521

Victoria
Inactive Moderator

Hey Chris_85,

I am not seeing the easy slider on this page, did you hide it? I also do not see anything jumping on that page.

Best regards,
Victoria
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Viewing 30 posts - 14,821 through 14,850 (of 38,331 total)

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