Spam from contact form. - Support | Kriesi.at

Tagged: CONTACT FORM, email, form, spam

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
July 22, 2019 at 6:29 pm #1120978

harris
Participant

Hey,
For the past 6 months, I’ve started to get spam through the contact forms. It’s just a few a day but should I really be getting this at all. I never had this problem in the past. I have that latest version installed and the last update should have taken care of this.

Is there going to be an update that corrects this problem in the future?

Thanks.

July 23, 2019 at 8:40 am #1121113

Rikard
Keymaster

Hey Harris,

Could you post a link to where we can see the form in question please?

Best regards,
Rikard

July 23, 2019 at 4:13 pm #1121217

harris
Participant

I have several forms on the site. Seems like coming from these 2 most of the time.

July 24, 2019 at 6:15 am #1121388

Rikard
Keymaster

Hi,

Thanks for that, did you select to activate Google ReCaptcha (v2 or v3) under Enfold->Google Services?

Best regards,
Rikard

July 24, 2019 at 2:08 pm #1121544

harris
Participant

No I didn’t do that. That must be new because I never had an issue in the past.

After I do that under Google services do I need to display the captcha on the forms setting or I can leave it as don’t display?

Thanks.

July 24, 2019 at 3:40 pm #1121586

Victoria
Inactive Moderator

Hi harris,

If you want to display it to the users, you can set it to display.

Please have a look at our docs here

Contact Form

Best regards,
Victoria

July 25, 2019 at 2:44 pm #1121914

harris
Participant

Thanks for the help. Adding the Captcha using the Google services worked didn’t have any spam since I did it. Hope it stays that way.

July 26, 2019 at 5:47 am #1122077

Rikard
Keymaster

Hi harris,

Great, let’s hope it stays that way. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
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