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  • #1121224

    Hi
    I am seeing some issues with my site on safari. Some page elements are not showing.
    see below – the second section is not displaying at all on safari on several similar pages. It looks like it loads and then disappears.
    can you see what’s going on?
    thanks
    Nancy

    #1121524

    Hey Munford,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1123110

    see below, thanks!

    #1123238

    Hi Munford,

    Can you disable caching and minification for now?

    Best regards,
    Victoria

    #1123302

    done

    #1123510

    Hi Munford,

    I see the caching plugin is still active.

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
    .js_active .av-minimum-height .container {
        opacity: 1 !important;
    }
    

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #1123518

    sorry it’s deactivated now.
    can you take another look?
    thanks

    #1124012

    Hi,

    Thank you for the update.

    The container below the slider is displaying properly now. Please try to remove the browser cache or hard refresh the page.

    Best regards,
    Ismael

    #1124134

    thank you

    #1124254

    Hi,

    Did you need additional help, or shall we close this thread?

    Best regards,
    Jordan Shannon

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