Page 494 – Support | Kriesi.at – Premium WordPress Themes

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Posts
July 27, 2019 at 4:52 pm in reply to: reCaptcha and emails #1122358

Victoria
Inactive Moderator

Hi sfranks12,

No, you just need the key for the one you’ll be using.

Did you manage to update?

Best regards,
Victoria

July 27, 2019 at 4:51 pm in reply to: Rollover content not displaying after update #1122357

Victoria
Inactive Moderator

Hi kathyfg,

Best regards,
Victoria

July 27, 2019 at 4:47 pm in reply to: Cart icon in "Add to cart" button in Product raster #1122355

Victoria
Inactive Moderator

Hey alvaromasiammp,

Best regards,
Victoria

July 27, 2019 at 4:44 pm in reply to: Facebook Pixel – Where did I put it? #1122354

Victoria
Inactive Moderator

Hi intermarketer,

Best regards,
Victoria

July 27, 2019 at 4:33 pm in reply to: How To Change Color of Ampersand #1122353
Victoria
Inactive Moderator
Hi Courtney,

Please use this code instead:
```
#top .avia-builder-el-4 h3 .special_amp,
#top.page-id-11855 .custom-color-heading .special_amp {
    color: #a68c78;
}
```
Best regards,
Victoria
July 27, 2019 at 4:31 pm in reply to: Mobile menu that covers the content #1122352

Victoria
Inactive Moderator

Hi Gaëlle,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 27, 2019 at 4:21 pm in reply to: Request change in avia_google_maps_api.js #1122345

Victoria
Inactive Moderator

Hi BlutVampir,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 27, 2019 at 4:20 pm in reply to: How to change the order of grid in Enfold Consulting Demo on mobile view #1122344

Victoria
Inactive Moderator

Hey MasterFlo,

Please have a look at the solution posted here

Problem between a computer and a smartphone

Best regards,
Victoria

July 27, 2019 at 4:18 pm in reply to: How to use DSGVO compliant fonts #1122343

Victoria
Inactive Moderator

Hey Jak73,

Please have a look at these threads:

How To Fix Google Maps Including Or Overriding Roboto Fonts

https://kriesi.at/support/topic/disable-google-font-loading-via-google/

Best regards,
Victoria

July 27, 2019 at 4:12 pm in reply to: Contact form of Enfold Theme & DSGVO #1122342

Victoria
Inactive Moderator

Hi Jak,

Please have a look at this article by Kriesi

Enfold 4.4 and the GDPR (General Data Protection Regulation)

If you need further assistance please let us know.
Best regards,
Victoria

July 27, 2019 at 4:11 pm in reply to: Header Customization CSS Trouble #1122341

Victoria
Inactive Moderator

Hey Ahlersheinel,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 27, 2019 at 4:08 pm in reply to: Masonry Grid Using Columns #1122340

Victoria
Inactive Moderator

Hi Mike,

You use the grid row and inside add 2 of 1/2 and in one of those add two cells vertically.

Here are the docs for you:

Grid Row

Columns

Best regards,
Victoria

July 27, 2019 at 4:05 pm in reply to: Lightbox Gallery Captions Not Showing #1122337

Victoria
Inactive Moderator

Hi Leyden,

Please have a look at this thread for a possible solution

Can I make the lightbox auto rotate? and trigger with single link?

Best regards,
Victoria

July 27, 2019 at 4:04 pm in reply to: Problem changing from text menu to hamburger #1122336
Victoria
Inactive Moderator
Hi dianamaroney,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 1024px) and (min-width: 479px) {
  .responsive.html_mobile_menu_tablet #top #header_main > .container .main_menu .av-main-nav > li > a,
  .responsive #top #wrap_all .menu-item-search-dropdown > a,
  .responsive #top #header .av-main-nav > li > a {
    color: #ffba44;
  }
  #top .header_color .av-hamburger-inner, 
  #top .header_color .av-hamburger-inner::before, 
  #top .header_color .av-hamburger-inner::after {
    background-color: #ffab44;
}
}
```
If you need further assistance please let us know.
Best regards,
Victoria
July 27, 2019 at 3:54 pm in reply to: Labels in shop #1122335
Victoria
Inactive Moderator
Hi Angelo,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.stock.in-stock.in_stock_color {
	display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 27, 2019 at 3:52 pm in reply to: appointment-booking js-code in the header #1122334

Victoria
Inactive Moderator

Hi Grobi,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 27, 2019 at 3:51 pm in reply to: Masonry portfolio titles and excerpts not showing in mobiles #1122333

Victoria
Inactive Moderator

Hi jjsabatino,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 27, 2019 at 3:50 pm in reply to: GDPR & Google Analytics Tracking #1122332

Victoria
Inactive Moderator

Hi marximo.lider,

Thank you for your input, it will help other users with a similar issue :)

Best regards,
Victoria

July 27, 2019 at 3:48 pm in reply to: Masonry with Images #1122330

Victoria
Inactive Moderator

Hi Stephan Webgecko,

The images to be rendered in the portrait mode have to be twice as tall at the width of the image, otherwise, it will not work. You cannot define the rows but you can try the different masonry option.

Best regards,
Victoria

July 24, 2019 at 8:27 pm in reply to: Object doesn't support property or method 'includes' #1121717

Victoria
Inactive Moderator

Hey CincinnatiWebTec,

Please find it below.

Best regards,
Victoria

July 24, 2019 at 8:25 pm in reply to: Responsive changes #1121716

Victoria
Inactive Moderator

Hey jonpratten,

Could you please attach a mockup of what you’re trying to achieve?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 24, 2019 at 8:25 pm in reply to: Select more than one Photo in Gallery for Drag and Drop #1121715

Victoria
Inactive Moderator

Hey mleonhard,

No this it is not possible in Enfold gallery, unfortunately. You might want to look for a plugin that has such functionality.

Best regards,
Victoria

July 24, 2019 at 8:22 pm in reply to: Enfold Mega Menu Positioning, Layout & Styling #1121712

Victoria
Inactive Moderator

Hi marketingnr1,

Megamenu works only on desktop, on mobile it turns to normal burger menu. The menu is too big, maybe it is better to rethink its structure?

Best regards,
Victoria

July 24, 2019 at 8:20 pm in reply to: Blur Preview Thumbnail #1121710

Victoria
Inactive Moderator

Hi jexjex,

Did you get it working for you or do you need more help?

Best regards,
Victoria

July 24, 2019 at 8:19 pm in reply to: first image of easy slider is always smaller? #1121708

Victoria
Inactive Moderator

Hi Chris_85,

I see that it is shown a bit smaller, but the styles are all the same.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

July 24, 2019 at 7:11 pm in reply to: Search Bar in Extra Elements above Header #1121698

Victoria
Inactive Moderator

Hi Dave,

You might need to edit the header.php file and add the form there.

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

July 24, 2019 at 7:10 pm in reply to: How to access Enfold support #1121697

Victoria
Inactive Moderator

Hi Carl Gross,

There is no need to do a gradual update.

You can follow these steps to update the theme:

problem update 4.5 failed

Best regards,
Victoria

July 24, 2019 at 7:09 pm in reply to: Text issues: bullets and links #1121696
Victoria
Inactive Moderator
Hi Sandra,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.entry-content-wrapper div li {
    font-family: "Open Sans", arial, sans-serif;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 24, 2019 at 7:04 pm in reply to: Background color blog #1121690

Victoria
Inactive Moderator

Hi transformmedia,

Best regards,
Victoria

July 24, 2019 at 4:06 pm in reply to: SPAM MAILS #1121607

Victoria
Inactive Moderator

Hi sfranks12,

Please start your own thread so that you can see private content.

Best regards,
Victoria
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Posts

Viewing 30 posts - 14,791 through 14,820 (of 38,325 total)

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