Page 303 – Support | Kriesi.at – Premium WordPress Themes

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March 6, 2020 at 11:53 am in reply to: "Cookie Consent Message Bar" Button Request #1190834

Victoria
Inactive Moderator

Hi Brian,

I added the code to the Quick css on your end. Please check.

Best regards,
Victoria

March 6, 2020 at 11:49 am in reply to: reverse animated numbers? #1190833

Victoria
Inactive Moderator

Hey Christian,

Please try using Animated Countdown element :)

Best regards,
Victoria

March 6, 2020 at 11:48 am in reply to: Archive Template Formatting & Layout #1190831

Victoria
Inactive Moderator

Hi Redsand747,

I was about the check the files again but credentials did not work for me. Could you please update the credentials.

Best regards,
Victoria

March 6, 2020 at 11:44 am in reply to: Column Link not working for custom link with anchor #1190830

Victoria
Inactive Moderator

Hi spectodesign,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 6, 2020 at 11:39 am in reply to: I need help on several things please. #1190826

Victoria
Inactive Moderator

Hey anabsw,

I am closing this thread, as I have seen all these questions in another thread and Mike is helping you with them. Please do not make duplicate posts.

Best regards,
Victoria

March 6, 2020 at 11:37 am in reply to: Problem with Preloading Masonry Gallery #1190825

Victoria
Inactive Moderator

Hi Giva Góes,

Please enable page preloading in the theme options and see if the issue persists.

If you need further assistance please let us know.
Best regards,
Victoria

March 6, 2020 at 11:33 am in reply to: wp_options.idb growing very fast since last Enfold update #1190821

Victoria
Inactive Moderator

Hi Emmanuel,

Please have a look at the following thread:

Cleanup wp_options Table – aviaAsset_avia-head-scripts

If you need further assistance please let us know.

Best regards,
Victoria

March 6, 2020 at 11:31 am in reply to: Nav menu disappears below 1271px wide. Hamburger not visible at all #1190820
Victoria
Inactive Moderator
Hi Truman,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 480px) and (max-width: 767px) {
    .responsive #top #header .main_menu .social_bookmarks {
         right: 10px;
    }
}
@media only screen  and (max-width: 479px) {
    .responsive #top #header .main_menu .social_bookmarks {
        right: 10px;
        margin-left: 20px;
    }
    .responsive #top #wrap_all .container.av-logo-container {
        width: 95%;
        max-width: 95%;
    }
}
@media only screen and (min-width: 768px) and (max-width: 1024px) {
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special, #menu-item-search {
    display: block;
  }
      .responsive #top #header .main_menu .social_bookmarks {
         right: 10px;
         margin-left: 20px;
    }
}
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 5, 2020 at 10:18 pm in reply to: problem upload flaticon icons #1190683

Victoria
Inactive Moderator

Hey AlexBellaTropea,

https://share.getcloudapp.com/xQugnmQR It seems to show up fine on my end. Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

March 5, 2020 at 10:16 pm in reply to: Set up a section with gallery and text as in the example #1190680

Victoria
Inactive Moderator

Hi mauro_gallone,

You can start adding the section and the images on a test page and give us access to it.

Best regards,
Victoria

March 5, 2020 at 10:15 pm in reply to: Cookie model window, lable language #1190679

Victoria
Inactive Moderator

Hi enricobaumgart,

Oh, did you mean the modal is translated on some pages or the texts in general?

I thought you meant in your reply above that the cookie popup is translated on some pages.

Best regards,
Victoria

March 5, 2020 at 10:13 pm in reply to: Burger Menu – not working on Safari #1190677

Victoria
Inactive Moderator

Hey Snerp,

Could you please attach some screenshots of the issue?

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

March 5, 2020 at 10:09 pm in reply to: Accordion CSS styles do not apply #1190675

Victoria
Inactive Moderator

Hi Flow9999,

Great :)

I am closing the thread.

Best regards,
Victoria

March 5, 2020 at 10:09 pm in reply to: Post is too slow to be edited #1190674

Victoria
Inactive Moderator

Hi ofekw,

Yes, it is compatible with php7.3. Did you notice any changes?

Best regards,
Victoria

March 5, 2020 at 10:06 pm in reply to: Re:pricing #1190671

Victoria
Inactive Moderator

Hey Ranjit,

Thank you for contacting us.

We do not design websites. We sell Enfold and provide support for it. People buy our theme and build websites based on it.

I am closing this thread as a duplicate.

Best regards,
Victoria

March 5, 2020 at 10:06 pm in reply to: Re:pricing #1190670

Victoria
Inactive Moderator

Hey Ranjit,

Thank you for contacting us.

We do not design websites. We sell Enfold and provide support for it. People buy our theme and build websites based on it.

If you need further assistance please let us know.
Best regards,
Victoria

March 5, 2020 at 10:04 pm in reply to: Hamburger menu doesn't show up on smaller viewport widths #1190669

Victoria
Inactive Moderator

Hey sbeauchesne,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 5, 2020 at 10:03 pm in reply to: Spacing under testimonial element #1190668

Victoria
Inactive Moderator

Hey Keith,

Could you please attach some screenshots of the issue?

I am not seeing any space that looks too big or out of place.

Best regards,
Victoria

March 5, 2020 at 10:01 pm in reply to: Portfolio Category Sort #1190667

Victoria
Inactive Moderator

Hi ashley_carloni,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

March 5, 2020 at 9:28 pm in reply to: Cookie model window, lable language #1190661

Victoria
Inactive Moderator

Hi enricobaumgart,

On which pages is it translated?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 5, 2020 at 9:27 pm in reply to: Events aren't showing up #1190660

Victoria
Inactive Moderator

Hi RMcKee,

This is not the theme issue.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

March 5, 2020 at 9:25 pm in reply to: Sticky Menu on Mobile not sticky #1190659

Victoria
Inactive Moderator

Hey Christian,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 5, 2020 at 9:20 pm in reply to: flags #1190657
Victoria
Inactive Moderator
Hi inaudit,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#after_submenu_2 {
    border: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 5, 2020 at 9:17 pm in reply to: Sidebar Thumbnails Size #1190655
Victoria
Inactive Moderator
Hi radoicosminstefan,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top div ul.product_list_widget li img {
    width: 80px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 5, 2020 at 9:15 pm in reply to: Compatible WooCommerce Plugin #1190654

Victoria
Inactive Moderator

Hi jonrouse,

Well, I did not get a chance to test the combo, but I can ask my colleagues to share if they had :)

Best regards,
Victoria

March 5, 2020 at 9:14 pm in reply to: Page not updatable due to weird bug #1190653

Victoria
Inactive Moderator

Hi Thedogscreative,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 5, 2020 at 9:13 pm in reply to: Team Member Descriptions and possible read more link into a modal #1190652

Victoria
Inactive Moderator

Hi revelbranding,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 5, 2020 at 9:12 pm in reply to: Grid Row – Mobile View Issue #1190651

Victoria
Inactive Moderator

Hi friendlier,

Could you please give us a link to your website, we need more context to be able to help you.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

March 5, 2020 at 9:11 pm in reply to: Theme Update says "You are running the latest version! (4.4.1)" #1190650

Victoria
Inactive Moderator

Hey peterbiermann,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 5, 2020 at 9:10 pm in reply to: Image uploads #1190649

Victoria
Inactive Moderator

Hey ruffidea,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria
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Viewing 30 posts - 9,061 through 9,090 (of 38,325 total)

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