Page 266 – Support | Kriesi.at – Premium WordPress Themes

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April 18, 2020 at 6:28 pm in reply to: Background image does not parallax or scroll #1205077

Victoria
Inactive Moderator

Hey Illingco,

Best regards,
Victoria

April 18, 2020 at 6:28 pm in reply to: Full size header picture #1205076

Victoria
Inactive Moderator

Hi Illingco,

Please start a separate thread, describe your issue there and give us a link to your website.

Best regards,
Victoria

April 18, 2020 at 6:25 pm in reply to: LiteSpeed Cache & Enfold performance #1205075

Victoria
Inactive Moderator

Hi kwlodar,

Yes, you should leave them off.

Please let us know your findings with the LiteSpeed investigation.

Best regards,
Victoria

April 18, 2020 at 6:23 pm in reply to: Advanced Layout Builder and Classic mode #1205073

Victoria
Inactive Moderator

Hi ehquionest,

I cannot promise you that the issue will be solved in the next version. I’ll ask our devs to revisit it.

Best regards,
Victoria

April 18, 2020 at 6:18 pm in reply to: Cant log on suddenly, with errors #1205072

Victoria
Inactive Moderator

Hi aarti28,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 18, 2020 at 6:18 pm in reply to: New feature Enfold or maybe workaround #1205071

Victoria
Inactive Moderator

Hey Jarmo,

Here are the docs for you:

Columns

Best regards,
Victoria

April 18, 2020 at 4:38 pm in reply to: Recently updated PHP and WP – Website Crash when trying to load theme #1204993

Victoria
Inactive Moderator

Hey joshinkell,

The old version of Enfold will not work with php7, you need to downgrade to php5.6.3, update the theme and then upgrade php to php7.

If you need further assistance please let us know.
Best regards,
Victoria

April 18, 2020 at 4:36 pm in reply to: Change Full Width Easy Slider Caption Title Location In One Place #1204992
Victoria
Inactive Moderator
Hi navindesigns,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    #top.page-id-320 #full_slider_1 li.slide-3 .slideshow_caption {
        width: 90vw;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 18, 2020 at 4:31 pm in reply to: Hover-Farbeffekt im Bereich "Menü-Links in Seitenüberlagerung/-verschiebung" #1204989

Victoria
Inactive Moderator

Hey ezban4life,

Could you please give us a link to your website, we need more context to be able to help you. Do you mean hover on mobiles? There is no hover for mobile menus, there is a tap only.

Best regards,
Victoria

April 18, 2020 at 4:29 pm in reply to: Icons werden nach Umzug nicht angezeigt #1204988

Victoria
Inactive Moderator

Hey gdsconcepts,

Please refer to this: http://kriesi.at/documentation/enfold/enable-cors/

Best regards,
Victoria

April 18, 2020 at 4:26 pm in reply to: woocommerce – produkt Titel #1204986
Victoria
Inactive Moderator
Hey Monika,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all .related.products h2.woocommerce-loop-product__title {
    color: #895570;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 18, 2020 at 4:23 pm in reply to: Mega Menu on mobile #1204983

Victoria
Inactive Moderator

Hey ryanqb,

Please try the option to create clones for the title menu items here:

If you need further assistance please let us know.
Best regards,
Victoria

April 18, 2020 at 4:15 pm in reply to: Unable to Update, Unable to edit my pages (Site not live yet) #1204981

Victoria
Inactive Moderator

Hi NorthCompass,

Best regards,
Victoria

April 18, 2020 at 4:13 pm in reply to: Custom Icons – Couldn't add the font because the server didn’t respond. #1204979

Victoria
Inactive Moderator

Hey Andrew,

Can you please share the zip that you’re trying to upload and WordPress credentials too?

Best regards,
Victoria

April 18, 2020 at 4:09 pm in reply to: Update theme version #1204978

Victoria
Inactive Moderator

Hi nox07,

Yes, this may be the way to go now.

If you need further assistance please let us know.
Best regards,
Victoria

April 18, 2020 at 4:08 pm in reply to: Accordion slider show excerpt on hover #1204975

Victoria
Inactive Moderator

Hi mguillou5670,

Please update the theme to the latest, the excerpt option is available there.

Best regards,
Victoria

April 18, 2020 at 4:01 pm in reply to: pubhtml 5 and enfold #1204973

Victoria
Inactive Moderator

Hey zeitraum_,

I do not see the password and so I cannot check the page. Please share it too.

Best regards,
Victoria

April 18, 2020 at 4:00 pm in reply to: Broken demo Import #1204971

Victoria
Inactive Moderator

Hi PLAYREGIEPUB,

Which demo are you trying to import?

Best regards,
Victoria

April 18, 2020 at 3:54 pm in reply to: invisible button #1204965

Victoria
Inactive Moderator

Hey Stilecatalini,

Please make a screencast of the issue.

You can upload it to a service like Dropbox or http://imgur.com and give us the links here.

Best regards,
Victoria

April 18, 2020 at 3:53 pm in reply to: the shopping cart on my phone does not work in my shop #1204964

Victoria
Inactive Moderator

Hi readingpics,

Best regards,
Victoria

April 18, 2020 at 3:51 pm in reply to: menu IOS; problem #1204963

Victoria
Inactive Moderator

Hi Stilecatalini,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

April 18, 2020 at 3:47 pm in reply to: Sticky post not visible #1204961

Victoria
Inactive Moderator

Hi JoStudioDeRijp,

Please have a look at the following thread:
https://kriesi.at/support/topic/sticky-posts-in-b-og-grid/

If you need further assistance please let us know.

Best regards,
Victoria

April 18, 2020 at 3:40 pm in reply to: Using a tab section on mobile breaks the testimonial element #1204960

Victoria
Inactive Moderator

Hi mosaic,

I’m on IOS 13.3.1.

Best regards,
Victoria

April 18, 2020 at 3:32 pm in reply to: Blog – hold up #1204957

Victoria
Inactive Moderator

Hi Basti_DLK_23,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Are you referring to the sticky posts?

Best regards,
Victoria

April 18, 2020 at 3:30 pm in reply to: Enfold rss feed broken #1204956

Victoria
Inactive Moderator

Hey Antoine3i,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 18, 2020 at 3:29 pm in reply to: Losing page details when updating the page #1204955

Victoria
Inactive Moderator

Hi PistolDesigned,

Which page can we test? Do you have a published test page?

Best regards,
Victoria

April 18, 2020 at 3:22 pm in reply to: Masonry Gallery – Flexible Masonry – More than 100 images #1204952

Victoria
Inactive Moderator

Hi PhatJ,

Well, you can show 100 and show a load more button.

The 200 option is not available, unfortunately. Or you can try to look for some plugin that will show 200 images in the gallery.

If you need further assistance please let us know.
Best regards,
Victoria

April 18, 2020 at 3:19 pm in reply to: MAP and Enfold version #1204951

Victoria
Inactive Moderator

Hi cineversailles,

Please have a full website backup ready and let us know when we can try to update the theme.

Best regards,
Victoria

April 18, 2020 at 3:17 pm in reply to: WP All Import and Gravity Forms vs. Advanced Layout Editor #1204949

Victoria
Inactive Moderator

Hi Stefan,

I am also not aware of such an option, unfortunately.

Maybe this can help:

Always open Advanced Layout Builder

Best regards,
Victoria

April 18, 2020 at 3:13 pm in reply to: Error log problem #1204947

Victoria
Inactive Moderator

Hi flipstar99,

Please update to the latest version of the theme, it has the new Performance options where you can disable adding the unique timestamps to the files and the issue should be solved in that version.

Best regards,
Victoria
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Posts

Viewing 30 posts - 7,951 through 7,980 (of 38,325 total)

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