Page 194 – Support | Kriesi.at – Premium WordPress Themes

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July 11, 2020 at 4:28 pm in reply to: Layerslider Shortcode doesn't work in Sidebar Widgets #1229641

Victoria
Inactive Moderator

Hey quikrete_canada,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 11, 2020 at 4:27 pm in reply to: Module “chronology” : impossible to save font sizes #1229640

Victoria
Inactive Moderator

Hey Alexandre,

Can you please tell us how to reproduce the issue step by step?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 11, 2020 at 4:26 pm in reply to: Problem installing enfold child theme #1229638

Victoria
Inactive Moderator

Hey antsalv,

Yes, it is possible to do it. You need to export theme options form the parent theme and import theme to the child theme and save theme options.

Here are the docs for you:

Child Theme

If you need further assistance please let us know.
Best regards,
Victoria

July 11, 2020 at 4:17 pm in reply to: LayerSlider Template Imports #1229635

Victoria
Inactive Moderator

Hey lvernon,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 11, 2020 at 4:16 pm in reply to: Timeline with images #1229633

Victoria
Inactive Moderator

Hey pirx1987,

Yes, an image can be used there.
Here is how to set it:

Press the Add/Edit Milestones > Milestone Bullet > Add Image and choose an image to display.

Best regards,
Victoria

July 11, 2020 at 4:11 pm in reply to: Postition issue on shop page #1229629

Victoria
Inactive Moderator

Hi tremblayly,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

July 11, 2020 at 4:10 pm in reply to: Fullwidth of page issue #1229627

Victoria
Inactive Moderator

Hi Lyse,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 11, 2020 at 4:09 pm in reply to: Remove gap between image and slider #1229626
Victoria
Inactive Moderator
Hey Dirk,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia-image-container.avia-align-center.mycolor {
  margin: 0 auto;
}
.flex_column .avia-image-container.avia-align-center.mycolor + .avia-slideshow {
  margin: 0;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
July 11, 2020 at 4:07 pm in reply to: Remove sidebar from some Woocommerce categories #1229625
Victoria
Inactive Moderator
Hi John,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.container .av-content-small.units.template-shop .page-thumb img {
  display: block;
  margin: 0 auto;
}
.container .av-content-small.units.template-shop {
  width: 100%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 11, 2020 at 4:00 pm in reply to: icon font in caption title in full-with slider #1229622
Victoria
Inactive Moderator
Hey annevoelkel,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all .av-slideshow-caption h2.avia-caption-title:before {
	content: "";
	font-family: "luxi";
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 11, 2020 at 3:45 pm in reply to: Format of Date Post Meta #1229619
Victoria
Inactive Moderator
Hey NicomIT,

Please change this line:
```
return get_the_date('Y-m-d', $post->ID);
```
to
```
return get_the_date('F j, Y', $post->ID);
```
Best regards,
Victoria
July 11, 2020 at 3:40 pm in reply to: Refund Request #1229618

Victoria
Inactive Moderator

Hey Frank Ziegler,

We are sorry your experience with Enfold was less than expected. Your request has been forwarded and will be processed soon.

Best regards,
Victoria

July 11, 2020 at 3:38 pm in reply to: WP EasyCart + ThemeForest Partnership #1229617

Victoria
Inactive Moderator

Hey Josh Jones,

Thank you for your interest in Enfold. I forwarded your request to Kriesi. He’ll get back to you when he’s ready.

Best regards,
Victoria

July 11, 2020 at 3:35 pm in reply to: Filter by price not working #1229615

Victoria
Inactive Moderator

Hey demicoli00,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 11, 2020 at 3:35 pm in reply to: HTTPS version of my site won't work #1229614

Victoria
Inactive Moderator

Hi JD22333,

Here are some links for you:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

Moving to HTTPS on WordPress

https://www.thepolyglotdeveloper.com/2014/12/force-https-pages-wordpress-site/

Please check the error when you get it and get back to us.

Best regards,
Victoria

July 11, 2020 at 3:32 pm in reply to: Masonry Galery Product Category doesn't show price reduction #1229613

Victoria
Inactive Moderator

Hey eldrico,

Which plugin are you using?

Best regards,
Victoria

July 11, 2020 at 3:29 pm in reply to: Enfold's Product Grid filtered by WooCommerce attributes #1229612

Victoria
Inactive Moderator

Hey Phet,

This option is not available, unfortunately.

Best regards,
Victoria

July 11, 2020 at 3:22 pm in reply to: Can you add catalog information to Tabs? #1229611

Victoria
Inactive Moderator

Hey djcopywriter,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 11, 2020 at 3:21 pm in reply to: H3 Tag in footer #1229610

Victoria
Inactive Moderator

Hi SphereEvenements,

It should work with normal widgets.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 11, 2020 at 3:19 pm in reply to: Add date to Portfolio Grid #1229609

Victoria
Inactive Moderator

Hey Simon,

Best regards,
Victoria

July 11, 2020 at 3:17 pm in reply to: Blog post Grid how display post TAG?? #1229608

Victoria
Inactive Moderator

Hi Marco,

Thank you. You’re using the content slider and it does not have such an option, and adding it will require customizing the element and it’s out of the scope of the support that we provide here, unfortunately.

Best regards,
Victoria

July 11, 2020 at 3:11 pm in reply to: style Cookie Consent Message Bar #1229606

Victoria
Inactive Moderator

Hi Wolfgang,

Please have a look at the following thread:
https://kriesi.at/support/topic/cookie-consent-learn-more-translation/

If you need further assistance please let us know.

Best regards,
Victoria

July 11, 2020 at 3:08 pm in reply to: Header Behaviour on mobile #1229605
Victoria
Inactive Moderator
Hey fcp,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 989px) {
    .responsive #top #wrap_all .container,
    .html_header_top #top .av_header_stretch .container {
        width: 100%;
        max-width: 100%; 
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 11, 2020 at 3:04 pm in reply to: Font and background color contrast #1229602

Victoria
Inactive Moderator

Hi mosesjohnson,

You gave us two different links and so it’s very confusing. To two different websites. The geeksmodo has white text over dark grey. How do you need to change it?

Best regards,
Victoria

July 11, 2020 at 2:59 pm in reply to: Audio Player Bug? #1229601

Victoria
Inactive Moderator

Hi Bernie,

Thank you for keeping us updated. We don’t have an update on this at the moment, unfortunately.

Best regards,
Victoria

July 11, 2020 at 2:48 pm in reply to: Theme show error at the time of Updating. #1229600

Victoria
Inactive Moderator

Hi ClarifyDesigns,

Best regards,
Victoria

July 11, 2020 at 2:45 pm in reply to: Overlap sections in responsive mode #1229599

Victoria
Inactive Moderator

Hi tlchase,

You have errors in the css above, you need to validate it first and fix the errors and then we can help you adjust it.
https://jigsaw.w3.org/css-validator/

Best regards,
Victoria

July 11, 2020 at 2:43 pm in reply to: Logo in centre of header issues #1229598
Victoria
Inactive Moderator
Hi Thedogscreative,

https://share.getcloudapp.com/JruLZmoR Here should be only 2 closing braces.

Also, the css works fine on my end till about the screen size 1700px and so it has to be limited to that:
```
 @media only screen and (min-width: 768px) and (max-width: 1700px) {
```
Please make these changes and then we can see how to adjust it further.
Best regards,
Victoria
July 11, 2020 at 2:38 pm in reply to: easy slider caption on the right #1229597

Victoria
Inactive Moderator

Hi Tobias,

Glad you got it working for you with Guenni007’s help! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 11, 2020 at 2:37 pm in reply to: smash ballon plugins (Instagram Feed, Facebook, Twitter Feed) Lightbox box bug #1229596

Victoria
Inactive Moderator

Hey Tobias,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 5,791 through 5,820 (of 38,325 total)

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