We have tried to update the theme on the website and the theme is stuck in between at the time of update and the theme is not updating. Requesting you to please let us know if there is any recommendation or minimum values of PHP INI that need to be set in order for the theme update to work successfully.
We cannot see the screenshot.
Please, upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.
Here’s the hosting requirement for Enfold: https://kriesi.at/documentation/enfold/hosting-requirement/
As for updating the theme please go to Enfold > Theme Update.
Make sure that your envato Token’s permission is sufficient: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Please confirm that you have a full website backup ready, so that we can update the theme for you.
Thanks for the reply. Yes, we have a full backup of the website. Also, please update me what is the error of why it is not updating automatically.
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