Hi Victoria,

Yes – I have now purged the cache and it’s all loading pretty swiftly, it’s just that the first item on the home page is one of the last to load – just wondered if I was missing a trick -anyway thanks very much for your feedback

Cheers

Tony

Hi Victoria – yes I put this back yesterday – this is my ‘hack’ – the thing is – the real 340 x 156 logo I had on the site doesn’t shrink either after the 4.2 upgrade – this has been my problem AND it obscures big sections of the site as you scroll down – this hack is my attempt to get around this.

I understand the google issue – do you think we’d be penalised?

Maybe I can come up with a narrow logo – properly cropped.

Tony

Just to confirm- I have restored the ‘issue’ with the logo for anyone to see for the next day or so.

OK guys – I have gone with the ‘mini’ logo workaround – it remains fixed on scrolling but this issue does not seem to be affecting any of my other Enfold sites so in lieu of a fix I’ll roll with this – thanks Victoria – your CSS code advice fixed the most important issue – the messy menu!

I really appreciate the feedback and support I get from this forum (this is one reason why I continue to recommend and use Enfold)

Many Thanks again John and Victoria!

Tony
(studio3enfold)

For information – I did try removing the logo but the default Endold one came up too big and did not reduce on scrolling either.

If it is too difficult I suppose I can use a reduced size logo that does not block so much content on scrolling – this would be a shame – I have a lot of Enfold sites (into double figures I think) and the logo scrolling action is really impressive and works well.

Tony (studio3enfold)

Just a thought John/guys,

I first saw this last week when I updated everything WP, Theme and plugins – so I went back to a backup – this time (a few hours ago) I started from an updated WordPress (which was OK) then I updated Enfold – to 4.2 as it is now – immediately saw the irregularity – then reported.

All I have done since is deactivate ALL the plugins – have left the site this way for now.

Hope this may help

Yes – the problem migrated to other browsers after I sent my last submission – it seemed to require a cache file removed from my account at the server level – Bluehost support were in there rattling around and it started working properly during a chat session with their tech support – I can’t say I fully understand it but at least their definition of the problem was the same as mine – A CACHE problem!!

Many thanks for following this up Rikard – I still use Enfold whenever I can – am getting quite familiar with it and you support it well which is part of the reason I continue to recommend it.

Yip – seems to work a treat – many thanks Nikko

Tony

BINGO! – Thanks Andy,

Works after removing ‘Bad Behaviour’ and I can’t even remember putting this on – good chance it was the previous developer (I took over this site).

(Bad Behaviour Version 2.2.19 | By Michael Hampton | – now disabled )

I normally keep to the big plugins when possible – especially as Enfold delivers most of what we need off the bat!

Thanks again

Tony

Hi Andy and colleagues,

Screenshot… http://www.ionahighlandtours.com/wp-content/uploads/2016/09/our-broken-website.jpg

For live just go to http://www.ionahighlandtours.com

You may have to refresh if you have been here before – I had to break the site again to get it back to this state for you – I have just taken the 301s off

Cheers

Tony

OK so I need some help here please – This did not work – just a coincidence – still no home page – temp fix in place

Please can you check out what is wrong with /home-page-old/ (I have temp 301 diverted it to /tour-scotland-with-iona-highland-tours/ so site menu works)

SO TEMPORARY – I have made page 2 (the tours page ) the front page in Enfold settings SO TEMP is /tour-scotland-with-iona-highland-tours/

Hi Yigit,

You’ve helped me take the last step!

Following advice on the forum I had taken both steps above, including installing the transient cleaner, and having got to the bottom of step 2 the only option I had was the FTP download.

I just needed reassurance before the big one – deleting the old enfold folder and replacing it fully.

I just did this and then immediately activated it to see success – all features working including maps and some smaller sliders that stopped working are now all back up (Phew – I am seeing the client later today!)

It now thinks 3.5.3 is the latest version – to get it up to 3.5.4.will I have do this again?

Or maybe I need to change the settings on the transient cleaner?

(not actually sure what this is doing)

Thanks again anyway – it is good to know you are there!

Hi Yigit,

I didn’t get very far at all before I broke it.

The best I can remember is trying to follow these instructions:

Fix to open debug mode

To do this, you need to enable the debug field for the Advanced Layout Builder. Adding the following to your child theme functions.php will do that:

//set builder mode to debug
add_action(‘avia_builder_mode’, “builder_set_debug”);
function builder_set_debug()
{
return “debug”;
}

If you are not using a child theme you need to add the above function after this line in the theme functions.php:(this applied to me)

if(isset($avia_config[‘use_child_theme_functions_only’])) return;

AFTER A ‘MISS COPY’ (copied across somethin erroneous) I thought I had returned the file to this proper state with the debug code under this line as I have succesfully done before on an another Enfold site

Refused to work after this even when I copied the entire file contents from another site (getting desparte by then )

All I wanted to do was see the lines of code used to control the portfolio grid so maybe I could try to edit the code to select a logical AND against categories instead of the OR which you get as standard – not even sure if this was the best way – just seemed a good idea !

Anyway thanks for your interest Yigit – if you can point me to a way of doing this that would be super – there is an example in my last reponse.

Hi, Many Thanks Rikard,

No – no cutomisations. I did try and resore the file to it’s original state as a first activity – failed somehow so I had better go for your first suggestion – reinstall theme by FTP. This is new for me but as I understand from the support information it I am just going to do the following:

1.download just the ‘installable files for wordpress’ from my themeforest account – DONE
2.unzip it at my PC
3.On Hosting Server rename /wp-content/themes/enfold/ /wp-content/themes/enfold-old/
4.FTP Copy Enfold folder for PC to /wp-content/themes/ to make new /wp-content/themes/enfold/ with the files I have just downloaded from Themeforest.

Does this all look OK to you?

I started by dowloading the files from Themeforest this morning and noticed I have bought 10 copies of Enfold – do I get a special badge!?

Thanks again – good support is one big reason I keep buying Enfold

Tony