Page 849 – Support | Kriesi.at – Premium WordPress Themes

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November 24, 2020 at 6:09 am in reply to: Code Block issue #1262578

Rikard
Keymaster

Hi,

Thanks for that, login details are working now. I check the page in both Chrome and Safari, but I can’t see the shortcode generating anything in either one. What exactly is that shortcode supposed to generate? Did you try reaching out to the authors of the code?

Best regards,
Rikard

November 24, 2020 at 6:02 am in reply to: Not able to save Yoast SEO slug #1262577

Rikard
Keymaster

Hi,

Yes, it seems like it. You can try to change the slug, then check if your permalink changes. It did when I tried it at least. We’re not really experts when it comes to the Yoast SEO plugin, so if you need further clarification on what the functionality in the plugin does, then please refer to the plugin documentation or reach out to their support.

Best regards,
Rikard

November 24, 2020 at 5:57 am in reply to: Größe eines Bereiches fixieren. #1262575

Rikard
Keymaster

Hi Bernd,

Thanks for the update. I can’t see the content being centered vertically, it sticks to the top on my end. Maybe I’m not understanding your intentions?

Best regards,
Rikard

November 23, 2020 at 12:51 pm in reply to: Website is very slow #1262353

Rikard
Keymaster

Hi,

Thanks for the update. I got a 403 error on the URL you are testing with, so I couldn’t verify what you are claiming. There’s nothing in the theme which would cause a server to have such long waiting times, so if you need further help then please let us know what you need adjusted.

As a reference you could check our own site: https://tools.pingdom.com/#5d7d2ddccf800000. The server response time is on average 20-30 milliseconds, and on your site it’s 2.6 seconds for the initial response.

Best regards,
Rikard

November 23, 2020 at 12:34 pm in reply to: Customize the media element tab sections or tab title #1262345

Rikard
Keymaster

Hey Beat,

Could you post a link to where we can see the element in question on your actual site please? Also please try to explain a bit further what you are looking to achieve, or post a screenshot or mockup highlighting your intentions.

Best regards,
Rikard

November 23, 2020 at 12:16 pm in reply to: logo on right side of menu bar #1262334
Rikard
Keymaster
Hi,

Thanks for the update. You can either use the widget option as suggested above, or simply add the image in a new menu item using html:
```
<img src="https://your.site/image.jpg" alt="image alt text">
```
Best regards,
Rikard
November 23, 2020 at 6:27 am in reply to: ALB keeps breaking #1262260

Rikard
Keymaster

Hi,

Where can we see and reproduce the problem you are having? The warning is only to alert users to close their markup properly, since it can break the Layout Builder otherwise.

Best regards,
Rikard

November 23, 2020 at 6:22 am in reply to: Not able to save Yoast SEO slug #1262259

Rikard
Keymaster

Hi,

Thanks for that. I’m not sure exactly how that should work, but if you add new slug then then permalink for the page changes, and that works as it should as far as I can see. The only problem is that it’s not visible in the slug field, but it is visible in the permalink under the title. If you need further clarification on this then I would suggest that you reach out to Yoast support.

Best regards,
Rikard

November 23, 2020 at 6:14 am in reply to: Code Block issue #1262256

Rikard
Keymaster

Hi,

Thanks for that, the login details you posted are not working though. Please check and verify.

Best regards,
Rikard

November 23, 2020 at 6:13 am in reply to: text align caption full width slider #1262254
Rikard
Keymaster
Hi,

Thanks for that. Please try this CSS instead:
```
.caption_right .slideshow_caption h2 {
    text-align: left;
}
```
Best regards,
Rikard
November 23, 2020 at 6:09 am in reply to: Position of Full Screen Slider Caption #1262252
Rikard
Keymaster
Hi Oliver,

You can target tablet sized screens with this CSS:
```
@media only screen and (min-width: 768px) and (max-width: 1024px) {
.home .caption_bottom .slideshow_caption .slideshow_inner_caption {
  bottom: 250px !important;
}
}
```
Adjust the value to your liking.

Best regards,
Rikard
November 23, 2020 at 5:33 am in reply to: wordpress not saving enfold color section #1262246

Rikard
Keymaster

Hi Greg,

Thanks for the update. We can’t view the file you posted unfortunately, could you try uploading it in a different format please? If you send login details in private to your site, then we can have a closer look at it. Also please point out on which page you are having the problem with content disappearing.

Best regards,
Rikard

November 23, 2020 at 5:02 am in reply to: Product Page – Desc, Additional information, reviews tab wraps on mobile device #1262243
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#top div div.product .woocommerce-tabs ul.tabs li a, #top div div.product .woocommerce-tabs ul.tabs li.active a {
    padding: 9px 5px 10px 5px;
}
}
```
Best regards,
Rikard
November 23, 2020 at 4:56 am in reply to: Slider not working on the demo #1262241

Rikard
Keymaster

Hi Duina,

Thanks for that. It looks like there are no LayerSliders on your site, that is why they are not showing. I’m not sure why they were not imported, but I’m guessing that you will create your own anyway? If so then please try to create one under LayerSlider WP in the WordPress menu, then assign it using the LayerSlider element in your layout.

Best regards,
Rikard

November 23, 2020 at 4:50 am in reply to: Background photo for icon grid #1262239

Rikard
Keymaster

Hi,

Thanks for the clarification. Please add a Color Section element to your layout, and set the background image in the element options, then add your Icon Grid element into the Color Section.

Best regards,
Rikard

November 23, 2020 at 4:41 am in reply to: Latest articles with preview images in footer #1262235

Rikard
Keymaster

Hi Jak,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 23, 2020 at 4:33 am in reply to: no H1 on home page #1262234

Rikard
Keymaster

Hi,

Thanks for that. I can’t access your site though:

Error 1020 Ray ID: 5f6779fb2856ef65 • 2020-11-23 02:31:52 UTC
Access denied
What happened?
This website is using a security service to protect itself from online attacks.

If you use a normal page as your home page, and use the Blog Posts element for your posts, then you can add a h1 element manually to the page.

Best regards,
Rikard

November 23, 2020 at 4:31 am in reply to: How to remove category urls from google index #1262233

Rikard
Keymaster

Hi Jak,

You should be able to set that using a plugin like Yoast SEO: https://yoast.com/wordpress-noindex-post/

Best regards,
Rikard

November 22, 2020 at 1:12 pm in reply to: Different menu on a mobile device #1262110

Rikard
Keymaster

Hey Tarakbc,

If you are looking to use a different menu for your burger menu, then you can do so under Enfold->Main Menu->General->Alternate Menu for Mobile.

Best regards,
Rikard

November 22, 2020 at 1:09 pm in reply to: different fonts #1262109

Rikard
Keymaster

Hi,

Thanks for the screenshot. Your site looks a bit different now, but both the headers in your screenshot is using Quicksand on my end. Maybe you are reacting to that one is using capital letters, and the other one is not?

Best regards,
Rikard

November 22, 2020 at 1:05 pm in reply to: Website is very slow #1262108

Rikard
Keymaster

Hi Navin,

There are very long waiting times for the server to respond as you can see in the test in private, indicated in yellow. Please try reaching out to your hosting provider to see if they can tell you why that is.

Best regards,
Rikard

November 22, 2020 at 1:03 pm in reply to: Reducing white space in the element "tab section" #1262106

Rikard
Keymaster

Hey SimonePols,

Did you make sure that you have selected for the content to adjust for each tab in the Content height option in the element options?

Best regards,
Rikard

November 22, 2020 at 1:00 pm in reply to: column ankerlink does not work #1262103

Rikard
Keymaster

Hi,

Thanks for the clarification. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 22, 2020 at 12:55 pm in reply to: Put form labels inside form fields :: Contact Form #1262099

Rikard
Keymaster

Hi,

Thanks for that. You can achieve that if you tick the Hide Form Labels box in the Styling tab, in the Contact Form element options.

Best regards,
Rikard

November 22, 2020 at 12:42 pm in reply to: Problem with Dynamic avia CSS #1262096

Rikard
Keymaster

Hi,

Thanks for that, I see 3 columns in the footer. If you need further help then please post admin WordPress login details in private, and give us an example of what is not applying to your site.

Best regards,
Rikard

November 22, 2020 at 12:41 pm in reply to: Same column appears differently #1262095

Rikard
Keymaster

Hey Eefke,

Thanks for the login details. I’m not sure which page you are having this problem on though, could you link to it directly in private please?

Best regards,
Rikard

November 22, 2020 at 12:38 pm in reply to: Different menu on maintenance page / shop #1262094
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.home #menu-item-shop {
  display: none;
}
```
Best regards,
Rikard
November 22, 2020 at 12:35 pm in reply to: headline higher #1262093

Rikard
Keymaster

Hey Talker77,

Thanks for the screenshot, could you post a link to where we can see the actual elements as well please?

Best regards,
Rikard

November 22, 2020 at 12:10 pm in reply to: Cannot connect google maps API Code #1262087

Rikard
Keymaster

Hey PyrexDevelopment,

Thanks for the login details. Could you share the keys you are trying with so that we can see which error messages you are getting from Google Maps please?

Best regards,
Rikard

November 22, 2020 at 5:21 am in reply to: Größe eines Bereiches fixieren. #1262073

Rikard
Keymaster

Hi amazingtools,

This is where you can find that option: https://snipboard.io/bn5IkC.jpg

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 25,441 through 25,470 (of 93,582 total)

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