Hi,

Please refer to the screenshot in private, you don’t need to set a location for the menu.

I see that you have updated to WordPress 5.6, please install this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, and select to use jQuery 1.12.4 in the plugin options. Otherwise the alternate menu for mobile won’t work in the current version of the theme.

Best regards,
Rikard

Hi,

It’s working on my end, both in the search result pages, and when clicking into a page from the search result.

Best regards,
Rikard

Hi Joerg,

That happens since you have selected to use a transparent header, please change that in the Layout menu on the page in question.

Best regards,
Rikard

Hey Cristina,

I’m not sure exactly what you are referring to, but autoplay videos are disable for mobile devices. You can set a fallback image in the element options though, or hide the element in question for mobile devices, and use the regular Video element instead.

Best regards,
Rikard

Hey doug1234,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Thanks for the update. I can’t see any error messages when saving the first page in private, how can we reproduce the problem?

I do see problems on the second page in private though, the server is throwing 403 errors on some files. Could you reach out to your hosting provider to see if they can see why that is please? If you have access to server logs then please share them with us as well.

Best regards,
Rikard

Hey Silverio,

Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Please try to install the jQuery Migrate Helper plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, and set the version to legacy 1.12.4.

Best regards,
Rikard

• This reply was modified 5 years, 4 months ago by Rikard.

Hey davidchristensen,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

It might help if you install the jQuery Migrate Helper plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, and set the version to legacy 1.12.4.

Best regards,
Rikard

• This reply was modified 5 years, 4 months ago by Rikard.

Hi,

Thanks for that, the login is working now. I can’t see the error message you referring to under Enfold->Theme update, I’m guessing that you got that working. I do see that it’s not listing the latest version of the theme though, please try installing this plugin to check if it works better with that: https://envato.com/market-plugin/

Best regards,
Rikard

Hi,

Thanks for helping out @guenni007, did those answers help you out @daniel?

Best regards,
Rikard

Hey bicounet,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey ThomSchu,

Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 767px) {
.page-id-484 #av_section_2 .flex_column_table {
    margin-top: 0 !important;
}
.av-special-heading-tag {
    word-break: break-all;
}
}

Best regards,
Rikard

Hi,

Please try following this: https://kriesi.at/documentation/enfold/theme-registration/

The login details you posted seems to be working, but it’s not possible to go to the WordPress backend after that, since it’s redirecting to the home page.

Best regards,
Rikard

Hey stochastique,

Thanks for the login details. The featured image will show if you use the default WordPress editor, but if you use the Enfold Layout Builder, then it has to be added manually to your post. You can use the Image element for that, for example.

Best regards,
Rikard