Forum Replies Created

Viewing 30 posts - 24,331 through 24,360 (of 93,577 total)
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  • in reply to: Partner/logo element control dots not working on mobile #1272146

    Hey mosaic,

    This CSS seems to be causing that to happen:

    .avia-slideshow-dots {
        height: 0px;
    }

    I can’t say exactly where it’s coming from though, since you have file compression active. Please turn that off if you need help finding where it’s added.

    Best regards,
    Rikard

    in reply to: Galerie #1272079

    Hey jvsamson,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please describe how and where we can reproduce the problem you are having.

    Best regards,
    Rikard

    in reply to: Headline Rotator Needs Fixed Height Option #1272076

    Hi,

    Thanks for that. I checked the enfold_child.css file which is located in the /uploads/dynamic_avia/ folder, and the CSS is correct in there. This part is commented out, as it is in your Quick CSS, so that is correct:

    /*  3-nov-20 ( Kriesi): Para achicar tamaño del Headline Rotator (3 de 3) en los móbiles 
    
    @media only screen and (max-width: 767px) {
    .av-rotator-container {
       height: 60px;
       min-height: 60px;
    }
    }
    
    */

    What I don’t get it why it’s still there, since I removed it yesterday. Did you add it back in? Anyway, I removed it again just now.

    The code in question which is commented out, is still being served from the file in private though. So that means there must be some sort of caching, or delay from the CDN network. Have you still not found where you can deactivate the CDN?

    Best regards,
    Rikard

    in reply to: Problems after updating to version 4.7.6.4 #1272073

    Hi Janine,

    Thanks for the update. You can use the email in private, or a private one. Just make sure to post the login details here in private.

    About your problem; we would need to actually see the problem in question to be able to help you out. Would it be ok if we activated the latest version on your site? If not, then please try copying the site to a staging area and update there first, so that we can see the actual problem.

    Best regards,
    Rikard

    in reply to: Full Width Easy Slider is note resizing on mobile #1272072

    Hi,

    Thanks for the update. I deactivated the plugin, and the Layout Builder starts working as it should after that. Please try to update the plugin first of all to see if that helps, if not then I would recommend that you try updating WordPress to the latest version as well. If none of those things should make any difference, then please try reaching out to the plugin developers to see if they can see what is going wrong.

    As for your initial request; it looks like you are using different sliders for different screen sizes, is that correct? We can look into that further for you, if it’s ok to have the problem plugin deactivated for more than a few minutes?

    Best regards,
    Rikard

    in reply to: Mobil menu not showing #1272065

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: AVIA LAYOUT BUILDER doesn't work #1272064

    Hey virtualcom91,

    There is a htaccess login prompt before the WordPress login page, could you post login details for that in private as well please?

    Best regards,
    Rikard

    in reply to: product page incomplete #1272063

    Hi,

    Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    Hi,

    Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

    .av_textblock_section p a {
      text-decoration: none;
    }
    
    .av_textblock_section p a:hover {
      text-decoration: underline;
    }

    Best regards,
    Rikard

    in reply to: Enfold Slider overlapping Button, Arrows and Text #1272061

    Hi Norbert,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    .avia-fullwidth-slider .avia-slideshow-arrows {
      display: none;
    }
    }

    Best regards,
    Rikard

    in reply to: Import Shop Demo #1272057

    Hey itziarsolla,

    I’m not sure which login details you posted there, but they don’t seem to be working for the htaccess login prompt which appears before being able to see the WordPress login page. Please check the details and post working ones.

    Best regards,
    Rikard

    in reply to: Malfunction after 5.6 Update #1272055

    Hi Christian,

    I’m guessing that it’s turned off by your hosting provider, here’s how it’s done via the wp-config.php file: https://wpshout.com/quick-guides/how-to-disable-file-editing-in-the-admin-area-of-wordpress/. If you remove or comment out that line of code, then the editor should be active after that.

    Also please try to deactivate your Header Footer Code Manager plugin, to see if the problem code is coming from there.

    Best regards,
    Rikard

    in reply to: Unable to delete categories #1272054

    Hi Ed,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also let us know which categories you want to delete.

    Best regards,
    Rikard

    in reply to: Style of main menu buttons_Background and fonts color #1272053

    Hi Margit,

    Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: CSS is reading differently at the bottom of the page #1272052

    Hi,

    Thanks for the update. Are you referring when you hover the social media icons in the socket? If so then did you add custom styling for that? What I see on the front end seems to correspond with your setting in the theme options.

    Best regards,
    Rikard

    Hi,

    Thanks for the update. I checked the page in private, which is using parallax images, but I’m still not seeing any problems on my end?
    The theme parallax setting should work without a plugin, and without strange scrolling behaviour, so I can’t really recommend a plugin for you.

    Best regards,
    Rikard

    in reply to: Two columns with borders around the full block #1272048

    Hi Sylvie,

    Did you try 1/2 elements? You can then add classes to them in the element options, and use CSS like this in Quick CSS:

    .your-border-class {
      border: 1px solid red;
    }

    Best regards,
    Rikard

    in reply to: Column link not working in mobile #1272038

    Hey albertgarduno,

    I checked the first section which has the compare ID, and that looks to be hidden for mobile, that is likely why it’s not working. Please check the elements options, to verify that you haven’t select it to be hidden for mobile sized screens.

    Best regards,
    Rikard

    in reply to: Portfolio Grid images not showing #1272037

    Hi Jasmine,

    Please install the plugin which Ismael linked to. Then go to Tools->jQuery Migrate in the WordPress menu. You can change the jQuery version to 1.12.4 in there.

    Best regards,
    Rikard

    in reply to: Cumulative shift layout and header #1272035

    Hi,

    You can upload your screenshot to a service like Google Drive or Dropbox, then link to it here.

    Best regards,
    Rikard

    in reply to: Use Enfold Layout Editor in additional field #1272034

    Hey BlutVampir,

    We don’t have any solutions like that available unfortunately, I think you will have to use the default WordPress editor.

    Best regards,
    Rikard

    in reply to: Global saved elements possible solutions // plugins? #1272033

    Hi Oriano,

    Thanks for the feedback. You can set the page as a draft, or if the page is published, then you can select for search engines not to index it using a plugin like Yoast SEO.

    Best regards,
    Rikard

    in reply to: White space between the main menu and page content #1272031

    Hi,

    Yes, you can apply different rules for some pages. Which pages don’t you want this to apply to?

    Best regards,
    Rikard

    in reply to: Contact form styling and salesforce integration issue #1272030

    Hi Gary,

    I tried adding this to your Quick CSS box, but it’s not applying:

    .salesforce_contact_form table input {
    border-color: #222 !important; 
    border-width: 2px !important; 
    background-color: white !important;
    }

    Could you turn off caching, and CDN, to see if that makes any difference please?

    Best regards,
    Rikard

    Hi,

    Thanks for the update. I’m still not sure I understand what you would like to change though, could you try to describe that a bit further please?

    Best regards,
    Rikard

    in reply to: Advanced Layerslider #1272028

    Hi Bertrie,

    Thanks for that. The LayerSlider folder was not present on the server, so I uploaded it for you, and it’s working as it should now. I can’t see any LayerSliders on your installation though, did you have any before you had this problem?

    Best regards,
    Rikard

    in reply to: Old Enfold web site (Version 3.6.1), How to repair it ? #1272023

    Hi,

    Thanks for the updates. Could you post admin WordPress login details in private so that we can have a closer look at your site please?

    Best regards,
    Rikard

    in reply to: blog post front end doesn't update after editing backend #1272017

    Hi,

    Thanks for that. I activated debug mode on your installation, and copied all the content from the problem post to a new post. Please see private. The new post seems to act like it should, could you verify that on your end please? If the new one works as it should, then please continue using that, and delete the old one.

    Best regards,
    Rikard

    in reply to: Issue with Advanced Layout Builder not working #1272015

    Hey nick_obee,

    Thanks for the login details. Please enable debug in order to see layout builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you if you give us permission to do so.

    Best regards,
    Rikard

    in reply to: Sticky Button for Mobile with custom link #1272012

    Hi,

    Thanks for the update. Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    .responsive #top #wrap_all #header {
        top: 100px;
    }
    #header .widget {
        left: 0;
        top: -38px;
        transform: translate(0%);
        width: 100%;
        padding: 0;
    }
    #header .widget a {
        margin-top: -18px;
    }
    }

    Best regards,
    Rikard

Viewing 30 posts - 24,331 through 24,360 (of 93,577 total)