January 12, 2021 at 3:18 pm #1271916
I can’t edit my pages. The layout builder is always loading without stopping.
On the other hand, I create a new “TEST” page and the layout builder works.
Help me please !
January 13, 2021 at 8:31 am #1272064
- This topic was modified 1 week, 6 days ago by virtualcom91.
There is a htaccess login prompt before the WordPress login page, could you post login details for that in private as well please?
RikardJanuary 13, 2021 at 9:36 pm #1272265January 14, 2021 at 5:57 am #1272316
Can you try to enable the Advanced Layout Builder Debugger: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode ?
I tried to add it via Appearance > Theme Editor however I’m getting this error:
Quelque chose a mal tourné. Votre modification n’a peut-être pas été enregistrée. Veuillez réessayer. Il est également possible que vous deviez corriger manuellement et téléverser le fichier par FTP.
NikkoJanuary 14, 2021 at 6:32 am #1272333January 14, 2021 at 9:23 am #1272343
Thanks, I tried to test it however it still returns a 403 forbidden error in the web console.
Can you try to disable mod_security, here’s a video showing how to disable it in cpanel: https://www.youtube.com/watch?v=jwjAr0TcliE
NikkoJanuary 14, 2021 at 10:17 am #1272350January 14, 2021 at 3:46 pm #1272424
Thanks, I have checked your site and it seems to work properly now.
You can disable the Advanced Layout Builder Debugger.
Let us know if you need further assistance.
NikkoJanuary 14, 2021 at 4:40 pm #1272455
Wonderful !!! Thank-you ! what was the problem ? idlike to know please because i lost lot of time on it . Thank you.January 14, 2021 at 4:46 pm #1272457
Ok MOD SECURITY is the PROBLEM.
I put on MOD SECURITY and again, it doesn’t works. When i disable it. It works !
Why ?January 14, 2021 at 4:48 pm #1272459
You’re welcome :)
Since the error showing in the web console is 403 forbidden and it was resolved by turning off the mod_security and you also mentioned it was working before then your server/hosting provider most likely have made some restrictions that prevented layout builder from working.
Just let us know if you need further assistance :)
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