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Viewing 30 posts - 23,821 through 23,850 (of 93,428 total)
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  • January 29, 2021 at 5:42 am in reply to: How to get Placeholder to correctly output shortcode #1276240
    Rikard

    Hey KMC,

    I can’t see a link in your post, please include one to where we can see the problem you are having.

    Best regards,
    Rikard

    January 29, 2021 at 5:35 am in reply to: Hook wp_head(); #1276239
    Rikard

    Hi,

    It’s likely added in a function in your functions.php file, please have a look there. If you need further help then please post admin WordPress login details in private.

    Best regards,
    Rikard

    January 29, 2021 at 5:32 am in reply to: The Events Calendar Critical Error For Admin #1276238
    Rikard

    Hi,

    Thanks for that. Does it make any difference it you disable all other plugins, or activate the parent theme?

    Best regards,
    Rikard

    January 29, 2021 at 5:28 am in reply to: fatal error when selecting "customize" in the styling section #1276235
    Rikard

    Hi,

    Your CSS in Quick CSS and Customize should be safe on updates, but I would recommend that you back it up anyway, just to be safe.

    About your other problem; could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    January 29, 2021 at 5:19 am in reply to: Enfold und Encyclopedia Pro von Dennis Hoppe. #1276233
    Rikard

    Hey Austrianweb,

    The theme can’t be compatible with all third party plugin unfortunately. Could you try reaching out to the plugin developer to see if they can help you out please? If you need help from us, then we need to be able to see the actual problem on a live site.

    Best regards,
    Rikard

    January 29, 2021 at 5:13 am in reply to: errors on site #1276230
    Rikard

    Hi Nancy,

    I can’t reproduce the problem in your screenshot on my end, all the icons are showing fine when I open a text block element on your front page. Please try using a different browser to see if that helps.

    I do see problems in the grid view in your media section though, but this is not something which our theme controls. It looks like you have plugins which are altering the layout of that page, could you try disabling them to see if the problem goes away after that please?

    Best regards,
    Rikard

    January 29, 2021 at 5:06 am in reply to: SVG Code in Farbsektion vollständig anzeigen #1276227
    Rikard

    Hi JKnoblach,

    Could you post a link to where we can see the results you are getting please?

    Best regards,
    Rikard

    January 29, 2021 at 4:46 am in reply to: Change English text in banner #1276220
    Rikard

    Hey willblueland,

    Great, I’m glad that you found a solution and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    January 29, 2021 at 4:45 am in reply to: Styling of post delimiters in two different blogs #1276218
    Rikard

    Hi,

    Thanks for the clarification. Could you assign a class to each of your columns in the Advanced tab in the element options please? It makes things easier when targeting the element with CSS. You could call the left bericht-column for example, and the right one wichtig-column.

    Best regards,
    Rikard

    January 29, 2021 at 4:39 am in reply to: file path to parallax-img with child-theme not correct #1276217
    Rikard

    Hey Katrin,

    Please check the option to delete the old CSS and JS files under Enfold->Performance, or disable file compression if necessary, on the same page.

    Best regards,
    Rikard

    January 28, 2021 at 10:30 am in reply to: Headline with lines #1276016
    Rikard

    Hi Thina,

    Please try following this tutorial: https://www.impressivewebs.com/centered-heading-horizontal-line/

    Best regards,
    Rikard

    January 28, 2021 at 10:28 am in reply to: General Styling links not working #1276015
    Rikard

    Hi,

    Please see private.

    Best regards,
    Rikard

    January 28, 2021 at 9:58 am in reply to: Breadcrumb trail is not responsive on mobile #1276009
    Rikard

    Hi,

    Thanks for the update. Please try adding this to your wp-config.php file, located in the root of your WordPress installation:

    // This disables debugging.
define( 'WP_DEBUG', false );

    If you need help with that then please include FTP login details in private as well.

    You can upload screenshots to an array of different services. A few examples are Google Drive, Dropbox and Imgur.com. After you have uploaded your images, then you can link to them here.

    Best regards,
    Rikard

    • This reply was modified 5 years ago by Rikard.
    January 28, 2021 at 9:43 am in reply to: t arredo problem after theme upgrade #1276007
    Rikard

    Hi Manuel,

    Thanks for the update and sorry for the problem. I set the jQuery version on your site to 1.12.4, and that brings back the mobile menu. This problem will be fixed in the next update of the theme, which should be available within a few days. We already have code for this, so if you want us to implement it on your site, then please let us know if we are allowed to do so. If you prefer that we don’t do that, then simply continue using the jQuery migrate helper plugin, until the next version of the theme is installed on your site.

    Best regards,
    Rikard

    January 28, 2021 at 9:24 am in reply to: Warnung nach Umzug mit "all in one wp migration" #1276006
    Rikard

    Hi Bernhard,

    Great, I’m glad that you managed to find and fix your problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    January 28, 2021 at 9:15 am in reply to: Icon Grid Alignment #1276003
    Rikard

    Hi,

    I can’t see the CSS applying at all, did you remove it? If so then please add it back so that we can see the actual results.

    Best regards,
    Rikard

    January 28, 2021 at 9:08 am in reply to: Remove "noindex" on archives, tags, and category pages #1276002
    Rikard

    Hi Daniele,

    Please try the code posted above by Dude, then replace the slug names on this line:

    if (is_product_category(array( 'shirts', 'games' )))

    with your own slugs.

    Best regards,
    Rikard

    January 28, 2021 at 9:05 am in reply to: Full Width Easy Slider is note resizing on mobile #1276001
    Rikard

    Hi,

    Thanks for the update. We don’t offer services like that unfortunately, you need to edit the images and remove the text, then add them back to the site. After that then you can add the text in the actual slider.

    Best regards,
    Rikard

    January 28, 2021 at 8:48 am in reply to: Advanced Layout Builder not working for pages for one user #1276000
    Rikard

    Hi,

    Thanks for that. Could you try to create a new user, then delete the problem account, and assign all content to the new user, to see if that works?

    Best regards,
    Rikard

    January 28, 2021 at 6:54 am in reply to: Avia Layout Builder not loading on some Pages #1275986
    Rikard

    Hi,

    Thanks for the update. I activated debug mode and copied one of your problem page content to a test page, please see private. I deleted section by section from the end, and it started loading as it should after I deleted a couple of sections. Could you try to recreate the rest of the content in the test page, to see if that works better? If not then please let us know when you run into problems.

    Best regards,
    Rikard

    January 28, 2021 at 6:41 am in reply to: Timeline not visual / not showing correctly? #1275981
    Rikard

    Hi Janneke,

    Thanks for the update. I checked the page with the timeline, but it looks fine on my end, and I see that you have all plugins active. If the problem is still occurring on your end, then please try loading the page in an incognito or private browser window.

    Best regards,
    Rikard

    January 28, 2021 at 6:36 am in reply to: Active button over slide-show (fullscreen)…how can I geht thiis? #1275979
    Rikard

    Hey Carsten,

    Thanks for the screenshots. So you want the image which currently which appears on the left on your site now, to be on the right side as well? If so then please post admin WordPress login details in private so that we can have a closer look.

    Best regards,
    Rikard

    January 28, 2021 at 6:20 am in reply to: Burger Menü für Sticky Header #1275977
    Rikard

    Hi Petra,

    I’m not sure I fully understand your intentions, could you try to explain a bit further please? Also please post a link to your actual site, so that we can have a closer look at it.

    Best regards,
    Rikard

    January 28, 2021 at 6:18 am in reply to: Startseite & Blog können nicht ausgewählt werden #1275975
    Rikard

    Hey mj,

    Thanks for the login details. You don’t have any published pages, that is why you can’t select a page there. Once you have published a page, then those options will be available for you again.

    Best regards,
    Rikard

    January 28, 2021 at 6:12 am in reply to: Bolded text colour – where do I change it? #1275973
    Rikard

    Hey Stephen,

    You can set the strong tag to a different colour under Enfold->Advanced Styling.

    Best regards,
    Rikard

    January 28, 2021 at 6:10 am in reply to: Search item is "nofollow" #1275970
    Rikard

    Hi Ivan,

    It can’t be done using CSS unfortunately. If you give us access to your site in private, then we can add the code for you. Make sure that you have a child theme installed, otherwise this change will be overwritten on updates: https://kriesi.at/documentation/enfold/child-theme/

    Best regards,
    Rikard

    January 28, 2021 at 6:06 am in reply to: Blog not working #1275965
    Rikard

    Hey serenacikis,

    Thanks for the login details. Both images are showing fine on my end on the blog page. In the single page you need to add the image manually to the post, using the Image element for example, since you are using the Layout Builder to create your post.

    Best regards,
    Rikard

    January 27, 2021 at 1:34 pm in reply to: button on a Color Section not working #1275788
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    January 27, 2021 at 1:33 pm in reply to: Bar above main menu #1275786
    Rikard

    Hi,

    Thanks for that. It seems like shortcodes are not working in the secondary menu, so we added the markup for you instead, and that is working. Please review your site.

    Best regards,
    Rikard

    January 27, 2021 at 1:17 pm in reply to: Shopify "Buy now" button (Javascript code integration) Problem! #1275779
    Rikard

    Hi Alex,

    Thanks for the update. We don’t have any problems with looking for errors for you, but debugging third party code which has no relation to the theme, is beyond the scope of our support policy unfortunately. We have to stick to supporting our theme, basically.

    Best regards,
    Rikard

  • Author
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Viewing 30 posts - 23,821 through 23,850 (of 93,428 total)
1 2 3 … 794 795 796 … 3,113 3,114 3,115