Page 792 – Support | Kriesi.at – Premium WordPress Themes

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February 7, 2021 at 6:31 am in reply to: Increase header widget #1278413

Rikard
Keymaster

Hi Karin,

I’m not sure how you manage to get those results, since the widget is hidden under 1100 pixels. Could you try loading the page in an incognito or private browser window please?

Best regards,
Rikard

February 7, 2021 at 6:16 am in reply to: Responsive logo + menu alignment #1278412

Rikard
Keymaster

Hi,

It looks fine on my end now, the CSS I sent is applying. Please try loading the site in an incognito or private browser window, to see if that helps.

Best regards,
Rikard

February 7, 2021 at 6:14 am in reply to: Angular Portfolio Theme #1278410
Rikard
Keymaster
Hi,

Thanks for the update. I see some jQuery related errors on the page, but I’m not sure what is causing them, please see private. What happens if you disable all plugins?

Best regards,
Rikard
- This reply was modified 5 years, 2 months ago by Rikard.
February 7, 2021 at 6:06 am in reply to: Import not workling #1278409

Rikard
Keymaster

Hi Khaja,

Thanks for that. I can’t see the problem you are describing on my end though, the logo you have uploaded is showing on the front end, and I can’t see any problems under Enfold->Performance. Could you let us know how to reproduce the problem you are having on your end please?

Best regards,
Rikard

February 7, 2021 at 6:00 am in reply to: Menu disappears mid breakpoint and header widget overlaps nav. #1278408
Rikard
Keymaster
Hey szimmerdesign76,

Please try the following in Quick CSS under Enfold->General Styling:
```
#header .widget {
    z-index: 2;
}
```
```
@media only screen and (max-width: 1240px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
February 7, 2021 at 5:56 am in reply to: Vertical align on grid row #1278407

Rikard
Keymaster

Hey Oscar,

I’m not sure I understand what you are looking to achieve. Could you try to explain a bit further, or post a screenshot highlighting your intentions please?

Best regards,
Rikard

February 7, 2021 at 5:54 am in reply to: Break Point For Menu #1278406
Rikard
Keymaster
Hi Sylvia,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1024px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
February 7, 2021 at 5:45 am in reply to: Proper cookie settings to make cart working well #1278405

Rikard
Keymaster

Hi Enfoldfanatic,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

February 7, 2021 at 5:41 am in reply to: 4 picture in a row with left and write padding #1278404

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Please let us know if you should need any further help on the topic @hooman80.

Best regards,
Rikard

February 7, 2021 at 5:11 am in reply to: Inhaltselement spezielle Überschrift nach Migration Webseite ohne Fkt. #1278403

Rikard
Keymaster

Hi Mario,

Thanks for that. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps.

Best regards,
Rikard

February 7, 2021 at 5:01 am in reply to: How to add rel="nofollow" to social link in topbar? #1278402

Rikard
Keymaster

Hi,

It works on my local installation, how and where did you add it?

Best regards,
Rikard

February 6, 2021 at 1:40 pm in reply to: Layer slider not works #1278245

Rikard
Keymaster

Hi,

Thanks for the update. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin option, to see if that helps.

Best regards,
Rikard

February 6, 2021 at 1:36 pm in reply to: Very Slow Webpage #1278244

Rikard
Keymaster

Hi,

You can see the your server has extremely long waiting times for it to respond in the test in private. As a comparison, I’ve included a test for our own site. Please try reaching out to your hosting provider, to see if they can help you out with getting the server response times down a bit.

Best regards,
Rikard

February 6, 2021 at 1:29 pm in reply to: Non editable input fields #1278242

Rikard
Keymaster

Hi,

Thanks for the update. Please try installing this plugin: https://wordpress.org/plugins/transients-manager/, then clear all the WordPress transients, to see if that helps. Make sure that you have a backup of the site, before you do this.

If that doesn’t help either, then please try uploading the theme again, using a fresh download from your Themeforest account.

Best regards,
Rikard

February 6, 2021 at 1:18 pm in reply to: Maps #1278240

Rikard
Keymaster

Hey traepaca,

The login details you posted are not working, please check and verify:

Nombre de usuario desconocido. Compruébalo de nuevo o inténtalo con tu dirección de correo electrónico.

Best regards,
Rikard

February 6, 2021 at 1:16 pm in reply to: Enfold – Remove "portfolio-item" from the URL #1278239

Rikard
Keymaster

Hi Mark,

I don’t think WP Rocket has an option for that, since the headers for that would likely be server specific. CDN services are good in general in my experience, so turning it off completely would likely not be a good idea. Please try reaching out to GoDaddy, to see if they can help you out with the appropriate headers, so that the icon font is allowed to be loaded by the browser.

Best regards,
Rikard

February 6, 2021 at 8:24 am in reply to: Video background not working #1278221

Rikard
Keymaster

Hey tokenofhon,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 6, 2021 at 8:22 am in reply to: Scroll to top much slower after WP 5.6 update #1278220

Rikard
Keymaster

Hi Yvi,

Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps. This problem will be fixed in the next update of the theme.

Best regards,
Rikard

February 6, 2021 at 8:21 am in reply to: Error editing a page #1278219

Rikard
Keymaster

Hi,

Great, I’m glad to hear that it’s working again. Please let us know if you should have this problem again.

Best regards,
Rikard

February 6, 2021 at 7:59 am in reply to: Enfold Gallery: images at wrong positions – #1278218

Rikard
Keymaster

Hi,

Thanks for the update. I’m on OSX as well, and I checked your page, and the demo page in both Chrome and Safari on a 13″ screen and below, but I still can’t reproduce the problem. Is there anything in particular which we need to do in order to reproduce this?

Best regards,
Rikard

February 6, 2021 at 7:55 am in reply to: Tolltip mobil, who can help me please! #1278215

Rikard
Keymaster

Hi,

Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 6, 2021 at 7:54 am in reply to: Duplicated mobile menu #1278214

Rikard
Keymaster

Hi,

Thanks for that. You can turn that behaviour off under Enfold->Main Menu->Burger/Mobile Menu, look for the Clone title menu items to submenu option. Please note that your top level menu items which have children, won’t be accessible in your mobile menu, if you turn that option off.

Best regards,
Rikard

February 6, 2021 at 7:50 am in reply to: Dynamic content #1278213

Rikard
Keymaster

Hey rodolfoangeloni,

I’m not sure if that would be possible, but there’s nothing like that in the theme by default unfortunately. You would have to look for a plugin, or third party code, in order to implement something like that in the theme.

Best regards,
Rikard

February 6, 2021 at 7:47 am in reply to: Site Is Loading Super Slow… Any Solutions #1278212

Rikard
Keymaster

Hi,

Thanks for the update, and for the kind feedback. I tested your site just now, and I think the load times look good, please see private. The waiting time for the server to respond is still a bit high, but other than that, it looks good.

Best regards,
Rikard

February 6, 2021 at 7:43 am in reply to: Enfold with Elementor #1278211

Rikard
Keymaster

Hey Josh,

We are still developing this integration, but I can’t say when it will be finished unfortunately.

Best regards,
Rikard

February 6, 2021 at 7:41 am in reply to: Tab Section Rendering Differently on Front-End vs Back-End #1278210

Rikard
Keymaster

Hey Brigitte,

Thanks for the login details. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps. If not, then please try disabling all plugins, to see if that changes anything.

Best regards,
Rikard

February 6, 2021 at 7:30 am in reply to: Gallery slider problem #1278209

Rikard
Keymaster

Hi,

Thanks for the login details. Could you upgrade the account to have administrator rights as well please?

Best regards,
Rikard

February 6, 2021 at 6:58 am in reply to: Logo Centered, Menu Left #1278208

Rikard
Keymaster

Hi,

Thanks for the update. Your actual site looks different from your screenshot, so I’m not sure exactly what you need help with. If you need further help, then we need to be able to see the actual problem your site.

Best regards,
Rikard

February 6, 2021 at 6:38 am in reply to: Change the font size in the small bar above the main menu #1278207
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
#header_meta .phone-info span {
  font-size: 16px;
}
```
Best regards,
Rikard
February 6, 2021 at 6:37 am in reply to: Error when Activating Sitemap on Yoast #1278206

Rikard
Keymaster

Hi Peter,

Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 23,731 through 23,760 (of 93,570 total)

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