Page 779 – Support | Kriesi.at – Premium WordPress Themes

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February 23, 2021 at 6:27 am in reply to: Can't upload enfold to wordpress #1282971

Rikard
Keymaster

Hi,

Thanks for the update and login details. I can’t see a URL for your site though, could you share that with us as well please?

Best regards,
Rikard

February 23, 2021 at 6:24 am in reply to: Accordion Jumping like an anchor tag in chrome #1282970

Rikard
Keymaster

Hi,

Thanks for that. I checked the elements under Governance, Positive transformation and Sustainability beyond net-zero on the page in private, but I can’t see any problems using Chrome on OSX. Is there anything in particular we need to do in order to reproduce the results you are getting on your end?

Best regards,
Rikard

February 23, 2021 at 6:13 am in reply to: Help Kriesi ..Creating a Different Heeader #1282969

Rikard
Keymaster

Hi Alan,

Thanks for the update. Is this the same problem as in your other thread? If so then please continue in that from now on, I’ve replied to you there already.

Best regards,
Rikard

February 23, 2021 at 6:11 am in reply to: Enfold shop sidebar #1282968

Rikard
Keymaster

Hi,

I can’t see that happening on my end, could you try loading the site in an incognito or private browser window please?

Best regards,
Rikard

February 23, 2021 at 6:09 am in reply to: Auto creat website flowchart which incudes hash links also #1282967

Rikard
Keymaster

Hi Kai,

There’s nothing like that in the theme by default unfortunately. Maybe you could try searching for a plugin, or third party code?

Best regards,
Rikard

February 23, 2021 at 6:08 am in reply to: Styling of drop down menu cart widget #1282966

Rikard
Keymaster

Hi Verena,

The text is blue on my end, pretty similar to your screenshot. If you are not seeing that on your end, then please try loading the page in an incognito or private browser window.

Best regards,
Rikard

February 23, 2021 at 6:01 am in reply to: Avia Layout Builder background video not full width #1282964

Rikard
Keymaster

Hey alexev434832,

Thanks for the login details. I activated the option to delete the old CSS and JS files under Enfold->Performance, and that seems to have helped. Please review your site.

Best regards,
Rikard

February 23, 2021 at 5:57 am in reply to: Menu underline the same width as the menu titles? #1282963

Rikard
Keymaster

Hey DeMamp,

Your site is in construction mode, please include login details in private so that we can view it.

Best regards,
Rikard

February 23, 2021 at 5:54 am in reply to: burger menù always visible #1282962

Rikard
Keymaster

Hi,

You can select to always have the burger menu active under Enfold->Main Menu->General->Menu Items for Desktop, then use the full width sub menu element for the text menu.

Best regards,
Rikard

February 23, 2021 at 4:54 am in reply to: Max number of videos per page? #1282961

Rikard
Keymaster

Hi Siobhan,

I’m not sure to be honest with you, could you post a link to the problem page so that we can have a closer look please?

Best regards,
Rikard

February 23, 2021 at 4:52 am in reply to: 4 picture in a row with left and write padding #1282960

Rikard
Keymaster

Hi,

Thanks for the update. The page password doesn’t seem to be working though, please post a working one, so that we can access the page.

Best regards,
Rikard

February 23, 2021 at 4:50 am in reply to: Filling the Header Area completely with a Photo Image #1282958
Rikard
Keymaster
Hi,

Thanks for that. You can use CSS like this in Quick CSS:
```
.header_color .header_bg {
    background-size: cover;
}
```
But it doesn’t look all that good when I check it in the browser, since the image is very small. Could you try using a higher resolution image instead please?

Best regards,
Rikard
February 23, 2021 at 4:32 am in reply to: Categories displayed as “noindex” – Error on Google Search Console #1282957

Rikard
Keymaster

Hi,

Thanks for the update. Please try changing the Meta tag “robots” setting to use the setting of your SEO plugin, under Enfold->SEO Support.

Best regards,
Rikard

February 23, 2021 at 4:27 am in reply to: A URL pointing to the embeddable player for the video #1282956

Rikard
Keymaster

Hey sag,

You can find the URL of the video on the page you linked to in private.

Best regards,
Rikard

February 23, 2021 at 4:12 am in reply to: Caching issue with stylesheets #1282954

Rikard
Keymaster

Hi Tim,

Please post admin WordPress login details in private, so that we can have a closer look.

Best regards,
Rikard

February 23, 2021 at 4:11 am in reply to: small logo on the right side of a centered menue #1282953
Rikard
Keymaster
Hi,

Thanks for the login details and update. I’ve added this for you in Quick CSS:
```
.main_menu {
    display: table;
    margin: 0 auto;
    position: inherit;
}
```
Please review your site.

Best regards,
Rikard
February 23, 2021 at 4:03 am in reply to: update to wordpress 5.6.1 #1282951

Rikard
Keymaster

Hi Franz,

Sorry for the problem. Please refer to this on how to fix the broken mobile menu: https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/. We can implement the permanent fix for you, if you post admin WordPress login details in private, and verify that you have backups of the site.

Best regards,
Rikard

February 23, 2021 at 4:01 am in reply to: No capital letters on H1 and H2 titles of web pages #1282947

Rikard
Keymaster

Hi,

Thanks for the update. Did you try setting the text transform to none for your headers, under Enfold->Advanced Styling? If you need further help then please post admin WordPress login details in private, so that we can have a closer look at your settings.

Best regards,
Rikard

February 22, 2021 at 6:17 am in reply to: The menue for the mobliversion is empt #1282724

Rikard
Keymaster

Hi Michael,

You don’t have to do anything in regards to that message, this plugin is only used to temporarily change the jQuery version on your site. In the next release of the theme, you won’t need this plugin anymore.

If you would like us to implement a permanent fix, then we can do that for you. In that case, please confirm that you have a backup of your site.

Best regards,
Rikard

February 22, 2021 at 5:22 am in reply to: Major issues with site #1282721
Rikard
Keymaster
Hi,

Thanks for the update. You still have open markup on your content though, for example:
```
<strong>What does your participation entail?
```
```
<strong>All You Need to Know About the Study Visits! 
```
```
<strong>Virtual Orientation Visit
```
You need to close all the markup you add properly, otherwise the layout builder might break, and content will be removed as a result.

Best regards,
Rikard
February 22, 2021 at 3:31 am in reply to: CSS Help #1282698
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#gif-cut .container {
    width: 100%;
    max-width: 100%;
}
}
```
Best regards,
Rikard
February 22, 2021 at 3:28 am in reply to: Can't edit HEADER TEXT #1282697

Rikard
Keymaster

Hi,

Thanks for that. I’m seeing a lot of error messages related to jQuery when editing your front page, could you try to disable all plugins in order to check for a conflict coming from any of them please?

Best regards,
Rikard

February 21, 2021 at 5:59 am in reply to: Remove my Kriesi account #1282590

Rikard
Keymaster

Hey auge-ingenierie,

I have deleted your account.

Best regards,
Rikard

February 21, 2021 at 5:46 am in reply to: Color Section Background video not looping #1282589

Rikard
Keymaster

Hey blinddrop,

Sorry for the problem. Please try this fix posted by Ismael: https://kriesi.at/support/topic/video-in-color-section-is-not-repeating/#post-1280574

Best regards,
Rikard

February 21, 2021 at 5:45 am in reply to: Put a class on every image #1282588

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

February 21, 2021 at 5:42 am in reply to: YouTube background video stops playing after a few seconds #1282586

Rikard
Keymaster

Hi,

Great, I’m glad that it’s working for you again. This problem will be fixed in the next version of the theme.

Best regards,
Rikard

February 21, 2021 at 5:41 am in reply to: Hamburger menu menu options have disappeared #1282585

Rikard
Keymaster

Hi Jeff,

1. The fix has worked for all other customers, so it should work on your site as well. We can’t really say much more than that if we can’t access your site, and actually add the code for you. Maybe you could try reaching out to GoDaddy, in order to get FTP login details.

2. It could be related to the jQuery version you are using, but let’s try to fix the mobile menu first.

Best regards,
Rikard

February 21, 2021 at 5:26 am in reply to: full width easy slider not working #1282584

Rikard
Keymaster

Hey wordninj,

Thanks for the login details. The SG Optimiser plugin creates problems when file compression is active under Enfold->Performance. I’ve turned that off for you, and the slider is working as it should now. Please review your site.

Best regards,
Rikard

February 21, 2021 at 5:17 am in reply to: Mobile menu isn't displaying #1282583

Rikard
Keymaster

Hi,

I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 21, 2021 at 5:16 am in reply to: Video Background of Colored Section Error #1282582

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
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Posts

Viewing 30 posts - 23,341 through 23,370 (of 93,569 total)

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