Page 775 – Support | Kriesi.at – Premium WordPress Themes

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February 21, 2021 at 5:41 am in reply to: Hamburger menu menu options have disappeared #1282585

Rikard
Keymaster

Hi Jeff,

1. The fix has worked for all other customers, so it should work on your site as well. We can’t really say much more than that if we can’t access your site, and actually add the code for you. Maybe you could try reaching out to GoDaddy, in order to get FTP login details.

2. It could be related to the jQuery version you are using, but let’s try to fix the mobile menu first.

Best regards,
Rikard

February 21, 2021 at 5:26 am in reply to: full width easy slider not working #1282584

Rikard
Keymaster

Hey wordninj,

Thanks for the login details. The SG Optimiser plugin creates problems when file compression is active under Enfold->Performance. I’ve turned that off for you, and the slider is working as it should now. Please review your site.

Best regards,
Rikard

February 21, 2021 at 5:17 am in reply to: Mobile menu isn't displaying #1282583

Rikard
Keymaster

Hi,

I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 21, 2021 at 5:16 am in reply to: Video Background of Colored Section Error #1282582

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 21, 2021 at 5:15 am in reply to: error full width sub menu #1282581

Rikard
Keymaster

Hi,

The problem seems to be caused by CSS in your child theme. Could you try to remove all your customisations, then add them back one by one to see which one is causing it please?

Best regards,
Rikard

February 21, 2021 at 5:08 am in reply to: Icons and masonary galery are not shown correctly #1282580

Rikard
Keymaster

Hi Christina,

Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps.

Best regards,
Rikard

February 21, 2021 at 4:33 am in reply to: installing enfold on more then one site #1282579

Rikard
Keymaster

Hi Marcel,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 21, 2021 at 4:28 am in reply to: Site does not load after adding MailChimp Newsletter API Key #1282578

Rikard
Keymaster

Hi,

Thanks for the update. I saw the same problem on my end after adding the key, and the problem is the SG Optimiser plugin. It creates problems when file compression is active under Performance in the theme options. I turned that off, and your site is loading fine after that.

Best regards,
Rikard

February 20, 2021 at 2:47 pm in reply to: fonts don't load correctly on first operning of website #1282474

Rikard
Keymaster

Hi,

Thanks for the update and video, but I still can’t reproduce the problem on my end. I didn’t accept any cookie settings, loaded the page in an incognito window, and the correct font is loading on first load. What exactly do we need to do in order to get the results you are getting on your end?

Best regards,
Rikard

February 20, 2021 at 2:38 pm in reply to: Enfold / Woocommerce Price field CSS selectors #1282471
Rikard
Keymaster
Hi John,

I think we misunderstood you, we thought you wanted to target all the regular prices. Not just the ones which has a sale price as well. Please try this to target the regular prices on products with a sale price:
```
.product_on_sale .price span.woocommerce-Price-amount bdi, .product_on_sale .price span.woocommerce-Price-amount bdi span {
    color: blue;
}
```
Best regards,
Rikard
February 20, 2021 at 2:33 pm in reply to: symbollist shows long dottet line on mobile #1282470

Rikard
Keymaster

Hi,

Great, I’m glad that Victoria could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 20, 2021 at 2:23 pm in reply to: Design question – logo placement #1282469
Rikard
Keymaster
Hi,

You can try this function to add your image:
```
function content_before_footer(){
	echo 'Your image goes here';
}
add_action('ava_before_footer', 'content_before_footer');
```
Add a class to the image, then place the image in an absolute position using CSS.

Best regards,
Rikard
February 20, 2021 at 2:08 pm in reply to: Categories displayed as “noindex” – Error on Google Search Console #1282465

Rikard
Keymaster

Hey sandreucci,

Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

February 20, 2021 at 2:06 pm in reply to: Customizer #1282464

Rikard
Keymaster

Hi,

Thanks for that, I can access the backend now. Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

February 20, 2021 at 2:04 pm in reply to: Multilingual Menu #1282461

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 20, 2021 at 2:03 pm in reply to: Grid row – not fullsize : how to #1282460

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007 :-)

Best regards,
Rikard

February 20, 2021 at 6:11 am in reply to: Header stuck transparent #1282377

Rikard
Keymaster

Hi,

Sorry for the problem. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4, to see if that helps. If not, then please post admin WordPress login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

February 20, 2021 at 6:05 am in reply to: Contact form field opacity/transparency #1282376

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 20, 2021 at 6:01 am in reply to: Lightbox not working #1282375

Rikard
Keymaster

Hi spidxel,

You can simply copy the content from the same file in the parent, then add back your customisation, in the same file.

Best regards,
Rikard

February 20, 2021 at 5:56 am in reply to: Partner/Logo Elemente mit Link keine Transparenz mehr obwohl png #1282374

Rikard
Keymaster

Hi foxforce1,

Great, I’m glad that it’s working for you. Thanks @guenni007 for helping out :-)

Best regards,
Rikard

February 20, 2021 at 5:55 am in reply to: Update 4.22 update auf 4.751 Probleme #1282373

Rikard
Keymaster

Hi Stefan,

Are you running version 4.2.2 of the theme? If so then the update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

February 20, 2021 at 5:35 am in reply to: Change Secondary Menu Color on Specific Page #1282372

Rikard
Keymaster

Hey TLPLindseyMuchka,

We can give you custom CSS which will apply only to that page, but I’m not sure I understand exactly what you want to change on the page in question?

Best regards,
Rikard

February 20, 2021 at 5:33 am in reply to: Error responsive mobile #1282371

Rikard
Keymaster

Hi,

Thanks for the update. So everything is working as it should now then?

Best regards,
Rikard

February 20, 2021 at 5:31 am in reply to: Sidebar on mobile on top #1282370

Rikard
Keymaster

Hey ThomSchu,

Where can we see the problem you are having?

Best regards,
Rikard

February 20, 2021 at 5:29 am in reply to: Bug in header #1282369

Rikard
Keymaster

Hi Foeges,

First off, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.

Best regards,
Rikard

February 20, 2021 at 5:24 am in reply to: Blog "element": Hiding post date #1282368
Rikard
Keymaster
Hey davidsimsatbillsimscom,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home #after_section_2 .av-magazine-time {
  display: none;
}
```
Best regards,
Rikard
February 20, 2021 at 4:51 am in reply to: Caption font size on masonry overlay #1282367
Rikard
Keymaster
Hey Tilman,

Please try this CSS as well:
```
.av-masonry h3.av-masonry-entry-title {
  font-size: 8px;
}
```
Best regards,
Rikard
February 20, 2021 at 4:36 am in reply to: Fullwidth Sub Menu- menu items not centered #1282366
Rikard
Keymaster
Hi,

That CSS is added in your Quick CSS box, please have a look there. Also, you have PHP code in the same box, please remove that:
```
add_theme_support('avia_template_builder_custom_tab_toogle_id');
```
Best regards,
Rikard
February 20, 2021 at 4:30 am in reply to: Burger Menu, missing, mobile menu-not showing #1282365

Rikard
Keymaster

Hey Jackie,

Great, I’m glad that you found the solution and thanks for the update. A fix for this will be included in the next version of the theme.

Best regards,
Rikard

February 20, 2021 at 4:27 am in reply to: Accordion Jumping like an anchor tag in chrome #1282364

Rikard
Keymaster

Hey Birdster,

The login details you posted are not working, please check and verify.

Best regards,
Rikard
Author

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Viewing 30 posts - 23,221 through 23,250 (of 93,423 total)

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