Page 74 – Support | Kriesi.at – Premium WordPress Themes

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October 16, 2024 at 9:16 am in reply to: gallery images are gone #1469201

Rikard
Keymaster

Hey laptophobo,

It’s not something that we have seen in other sites no, maybe the images were deleted somehow?

Best regards,
Rikard

October 16, 2024 at 9:05 am in reply to: Funky PHP Trouble #1469198

Rikard
Keymaster

Hey Mike,

Are you sure that it’s the theme which is causing the fatal error on the site which is down? If you need further help, then please share server error logs with us. Also, does the site work if you temporarily activate the parent theme? If so, then the problem is likely coming from your child theme.

Best regards,
Rikard

October 16, 2024 at 9:00 am in reply to: Client updated enfold and now site is not rendering #1469194

Rikard
Keymaster

Hi,

Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/

If the updates should not come through via the theme backend, then please try using this plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

October 15, 2024 at 6:32 pm in reply to: Change order of cells in enfold grid row on mobile #1469180

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 15, 2024 at 6:31 pm in reply to: Client updated enfold and now site is not rendering #1469178

Rikard
Keymaster

Hi,

Thanks for that. Could you try updating the theme to the latest version (6.0.6) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

October 15, 2024 at 4:11 pm in reply to: Client updated enfold and now site is not rendering #1469170

Rikard
Keymaster

Hey microdynamicsllc,

Could you post a link to where we can see the problem that you are having please? If you want an older version of the theme, then please let us know which version that you would like.

Best regards,
Rikard

October 15, 2024 at 4:08 pm in reply to: | Reply to the aforementioned | #1469168

Rikard
Keymaster

Hey Sander,

I’m not sure what you are referring to, since there is no history in this thread. It would be great if you could open a new thread on the support forum if you need further help.

Best regards,
Rikard

October 15, 2024 at 4:06 pm in reply to: Image Slider positioning #1469167

Rikard
Keymaster

Hi,

I’m not sure that I understand your question, but there are fullwidth layout elements in the theme as well. Like Color Section and Grid Row for example.

Best regards,
Rikard

October 15, 2024 at 12:19 pm in reply to: | Updated enfold theme to 6.0.4. somehow the site doesn't properly| #1469150

Rikard
Keymaster

Hey Sander,

We can’t help out with third party plugins unfortunately, did you try reaching out to the plugin developers directly?

Best regards,
Rikard

October 15, 2024 at 12:17 pm in reply to: line height post title #1469149
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#top .post-title {
  line-height: 22px;
}
}
```
Best regards,
Rikard
October 15, 2024 at 12:15 pm in reply to: Resize fonts on mobile view #1469148

Rikard
Keymaster

Hey maryenvato,

You can set that in the theme options, please have a look under Enfold->General Styling->Typography.

Best regards,
Rikard

October 15, 2024 at 12:14 pm in reply to: Masonry Gallery #1469147

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 15, 2024 at 12:12 pm in reply to: Image Slider positioning #1469146

Rikard
Keymaster

Hey xela,

Did you try the Fullscreen Slider element?

Best regards,
Rikard

October 15, 2024 at 12:10 pm in reply to: Changing the “Default Sorting” Dropdown in WooCommerce #1469145

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 15, 2024 at 12:10 pm in reply to: Menu Rollover color change #1469144

Rikard
Keymaster

Hi,

Thanks for the update. The login details you posted earlier are not working, please check so that we can login to your site.

Best regards,
Rikard

October 15, 2024 at 12:08 pm in reply to: Unable to Download Demo #1469143

Rikard
Keymaster

Hi,

Thanks for that. I can only see that it times out, but no error messages. That doesn’t give us any clues unfortunately. We could import the demo manually for you by adding the shortcodes instead, would that be ok? Also, what exactly do you need from the demo?

Best regards,
Rikard

October 15, 2024 at 10:38 am in reply to: Icon List shows # in front of each item #1469138

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 14, 2024 at 8:37 pm in reply to: White line under menu bar #1469115

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 14, 2024 at 8:33 pm in reply to: Icon List shows # in front of each item #1469114
Rikard
Keymaster
Hey lauragrashoff,

Do you have this in Quick CSS?
```
.entry-content-wrapper ul:not(.av-share-box-list) li::before {
  content: "#";
  padding-right: -10px;
  color: #ffffff !important;
}
```
Please try to remove it, or change the selector to only target the elements you are looking to target.

Best regards,
Rikard
October 14, 2024 at 4:45 pm in reply to: Add Post Slider element to all posts #1469107

Rikard
Keymaster

Hey atx_m,

I would recommend that you add the slider to a separate page, then use the Page Content element to display it in your posts.

Best regards,
Rikard

October 14, 2024 at 4:43 pm in reply to: Video not playing #1469106

Rikard
Keymaster

Hey mvi,

It’s not working on desktop either on my end, what happens if you try to upload it to Youtube instead?

Best regards,
Rikard

October 14, 2024 at 4:28 pm in reply to: Critical error Enfold – Updating woocommerce product #1469103

Rikard
Keymaster

Hi,

Thanks for that. Could you share FTP login details to the new staging site as well please?

Best regards,
Rikard

October 14, 2024 at 4:22 pm in reply to: Menu Links in overlay/slide out #1469101

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 14, 2024 at 4:19 pm in reply to: line height post title #1469100

Rikard
Keymaster

Hey jeel147,

Thanks for the screenshot. Could you post a link to where we can see the actual element as well please?

Best regards,
Rikard

October 13, 2024 at 7:48 pm in reply to: Text Justification For Post Excerpts Appearing In Blog Posts Content Element #1469036
Rikard
Keymaster
Hey clbdcnpafe,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .fullsize .template-blog .post .entry-content-wrapper {
  text-align: left;
}
```
Best regards,
Rikard
October 13, 2024 at 1:13 pm in reply to: Pictures not visible anymore #1469017

Rikard
Keymaster

Hi,

Thanks for the update. If you have questions that are off the current topic, then please open a new thread.

Best regards,
Rikard

October 13, 2024 at 10:03 am in reply to: Feature Request: Use ALB for Archive pages #1469013

Rikard
Keymaster

Hey Bryan,

Thanks for that, you can submit feature requests here if you like: https://github.com/KriesiMedia/Enfold-Feature-Requests/issues

Best regards,
Rikard

October 12, 2024 at 1:05 pm in reply to: Can’t update Enfold, I remained stuck with the 5.6.12 version #1468975

Rikard
Keymaster

Hey rvga,

Thanks for the login token. Could you update so that we can see the actual messages please? You could also update and copy all the messages and post them here, or share server error logs with us.

I see that you are running an old version of PHP, you should consider updating that to 8.0 or higher.

Best regards,
Rikard

October 12, 2024 at 1:01 pm in reply to: Making the top bar appear. #1468974

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 12, 2024 at 1:00 pm in reply to: Why is my purchase code not working again #1468973

Rikard
Keymaster

Hey Ben,

Those error messages are because you haven’t configured a token yet, please follow the guide step by step: https://kriesi.at/documentation/enfold/theme-registration/

The registration on our site is only to use the support forum, if you have already registered then you can simply login.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 2,191 through 2,220 (of 92,407 total)

← 1 2 3 … 73 74 75 … 3,079 3,080 3,081 →