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  • #1476326

    I would like to use and customize the Parallax Theme. Unfortunately, only the files and settings are imported, but no demo page is created that I could then use.

    Can anyone give me a tip as to why this might be?

    Thank you very much

    #1476350

    Hey bartmannsebastian,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1476392
    This reply has been marked as private.
    #1476403

    Hi,

    Thanks for that. Does your site have a URL as well?

    Best regards,
    Rikard

    #1476404

    sorry, of course, i posted it in the private area

    #1476437

    Hi,

    Thanks for that. Could you upgrade the account to have administrator rights as well please?

    Best regards,
    Rikard

    #1476442

    Sorry, I have changed the rights

    #1476502

    Hi,

    Thank you for the update.

    Unfortunately, the account provided still doesn’t have admin rights. Please change the user role or provide an admin account so we can manually import the demo.

    Best regards,
    Ismael

    #1476503

    I have created a new user (private content) . Please try it with this one. Thank you very much

    #1476528

    Hi,

    Thanks for that. We have imported the parallax content to the start page, please review it.

    Best regards,
    Rikard

    #1476537

    good morning, I can’t install the enfold demos

    this message appears

    Download of files for demo Default Demo didn’t work!
    You might want to try reloading the page and then try again.

    I already reloaded the page, but the same thing still appears

    #1476541

    Thank you very much, it worked.
    Can you tell me what the problem was?

    #1476542

    It doesn’t work for me
    When I try to load the demo I get a message and it won’t let me load it.

    #1476543

    this message appears

    Download of files for demo Default Demo didn’t work!
    You might want to try reloading the page and then try again.

    No matter what I do, the message keeps appearing and it won’t let me load the demo.

    Best regards,
    Daniel

    #1476548

    sorry daniel, my answer was not related to your additional question.
    My problem was solved by the support staff

    #1476552

    Hi bartmannsebastian,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.


    @DanielBenavides
    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

Viewing 16 posts - 1 through 16 (of 16 total)
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