Page 727 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 21,781 through 21,810 (of 93,423 total)

← 1 2 3 … 726 727 728 … 3,113 3,114 3,115 →

Author

Posts
April 27, 2021 at 4:35 am in reply to: Masonry Gallery #1296872

Rikard
Keymaster

Hi,

Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 27, 2021 at 4:28 am in reply to: Unable to edit any page #1296871

Rikard
Keymaster

Hi,

Thanks for that. The problems on your site seems to start when the WooCommerce Bookings plugin is active. I started off by only activating WooCommerce, then moved on to each of the WooCommerce add-ons. The error message in private appeared when the Bookings plugin was active, and it disappears when deactivated. Could you try reaching out to the plugin developers for support, or maybe you could try looking for an alternative to that plugin?

Best regards,
Rikard

April 27, 2021 at 4:04 am in reply to: Logo center, menu above justified problem #1296870

Rikard
Keymaster

Hi Dave,

Thanks for the update. You can set the behaviour of the burger menu under Enfold->Main Menu->General.

Best regards,
Rikard

April 26, 2021 at 12:37 pm in reply to: Woocommerce missing notices wrapper #1296748

Rikard
Keymaster

Hi,

Please check so that you have set to display the message box in the Single Product Added To Cart Message Box For ALB Products option under Enfold->Shop Options.

Best regards,
Rikard

April 26, 2021 at 8:06 am in reply to: image with hotspots – some hotspots don't work until reload #1296684

Rikard
Keymaster

Hey lzevon,

Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please include admin WordPress login details in private so that we can have a closer look.

Best regards,
Rikard

April 26, 2021 at 8:01 am in reply to: Horizontal timeline shifting and being cut off #1296683

Rikard
Keymaster

Hi,

Thanks for that. Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

April 26, 2021 at 7:35 am in reply to: None of the responsive elements are working #1296680

Rikard
Keymaster

Hi Dorian,

I’ve replied to your other thread, please continue there.

Best regards,
Rikard

April 26, 2021 at 7:34 am in reply to: Responsive elements are not working #1296678

Rikard
Keymaster

Hi David,

I can see the problem on your actual site, but I can’t reproduce it on a local or test installation. Please see this page for an example: http://wpexpert.se/enfold/visibility-test/. I’d be happy to provide you with login details, so that you can check the settings.

Could you try to upload a clean version of the theme, to see if that helps please?

Best regards,
Rikard

April 26, 2021 at 6:43 am in reply to: Variable width and height #1296668

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 26, 2021 at 6:40 am in reply to: Text before the link Read more #1296666

Rikard
Keymaster

Hi,

Thanks for the update. You need to add text to the excerpt field (Textauszug) in the sidebar of the post. Please try that out.

Best regards,
Rikard

April 26, 2021 at 6:32 am in reply to: Different headers on page load and scroll #1296660

Rikard
Keymaster

Hey Kurt,

There’s nothing like that in the theme by default unfortunately. You can check the available styles and behaviour in the Header visibility and transparency option, when editing a page.

Best regards,
Rikard

April 26, 2021 at 6:28 am in reply to: labels and google SEO #1296659

Rikard
Keymaster

Hi,

Thanks for the update. So this should be an attribute in the a tag in a button? If so, then which attribute should it be added to?

Customising the button element to include an extra field for your requirements would be out of scope of theme support. If you need that functionality, then please hire a freelancer to develop it for you.

Best regards,
Rikard

April 26, 2021 at 6:25 am in reply to: Problem with Edit article in menu bar after WP 5.7.1 update #1296658

Rikard
Keymaster

Hi Serge,

I see the problem on your site, but I can’t reproduce it on a test installation. Could you try disabling all plugins, to see if that changes anything please? You could also try to enable the parent theme, to check if the problem is coming from your child theme.

Best regards,
Rikard

April 26, 2021 at 5:52 am in reply to: Timeline Navigation colors #1296653
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.main_color .av-timeline-nav a span {
    background-color: black;
}

.av-timeline-nav a span {
    opacity: 0.8;
}
```
Best regards,
Rikard
April 26, 2021 at 5:50 am in reply to: Non si vede nella visione Mobile nella pagina Shop la sidebar Shop Overview Page #1296651

Rikard
Keymaster

Hi,

Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 26, 2021 at 5:49 am in reply to: How to remove white space between header (logo + menu) en breadcrumbs area? #1296650

Rikard
Keymaster

Hi Tine,

Thanks for the update. First off, could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please include admin WordPress login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

April 26, 2021 at 5:47 am in reply to: Non responsive layout for specific post type #1296649

Rikard
Keymaster

Hi Victor,

Are you sure that this is a theme specific problem? Please note that our support is limited when it comes to problems caused by third party plugins or code. I would suggest that you try reaching out to the plugin developers first of all, to see if they can help you out.

Best regards,
Rikard

April 26, 2021 at 5:41 am in reply to: How to remove category menu from masonry grid #1296648

Rikard
Keymaster

Hi Christina,

If you are using the Masonry element, then you can select to hide the sorting options in the Sorting tab in the element options.

Best regards,
Rikard

April 26, 2021 at 5:24 am in reply to: How to increase width of my website? #1296647

Rikard
Keymaster

Hi,

Thanks for the update. If you go to Enfold->General Layout->Dimensions, then you will see that you have added 2000 in the Maximum Container width option. You need to specify a value there, for example 2000px. If you want your site to be full width, then please try 100% instead.

Best regards,
Rikard

April 26, 2021 at 4:23 am in reply to: Constrict size of a Grid Row #1296646

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

April 26, 2021 at 4:21 am in reply to: Masonry gallery suddenly empty #1296645

Rikard
Keymaster

Hi Mark,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

April 25, 2021 at 7:57 am in reply to: Disable Background images only for tablets #1296576
Rikard
Keymaster
Hi Mike,

Thanks for the update. I’m unsure that I understand your intentions, you want to target all the section on the page you linked to, only on tablet? If so, then what exactly do you want to alter?

Best regards,
Rikard
- This reply was modified 4 years, 10 months ago by Rikard.
April 25, 2021 at 7:22 am in reply to: issue with fullscreen slider on frontpage of photography ispired theme #1296573

Rikard
Keymaster

Hi Bongkers,

The login details you posted are not working, please check and verify.

Unknown username. Check again or try your email address.

Best regards,
Rikard

April 25, 2021 at 7:18 am in reply to: Easy Slider Caption Alignments #1296572
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.avia-slideshow .avia-caption {
    left: auto;
    right: 0;
    padding: 0;
}
```
Best regards,
Rikard
April 25, 2021 at 7:15 am in reply to: Change the font size for the price only in the product. #1296571

Rikard
Keymaster

Hi kellyCraftMedia,

Could you post a link to where we can see the elements you are referring to please?

Best regards,
Rikard

April 25, 2021 at 7:06 am in reply to: Burger menu to the left #1296570

Rikard
Keymaster

Hi sitesme,

That might become a feature in a future release of the theme. Until then, this is how it works.

Best regards,
Rikard

April 25, 2021 at 7:01 am in reply to: Sticky add to cart button and proceed to checkout button on mobile screens #1296569
Rikard
Keymaster
Hi Magnus,

If you are going to comment your CSS, then make sure that you close it properly:
```
/*sticky orange button on single product page
```
If you don’t close the comment, then everything below that will be commented out. I removed that for you, and moved the CSS block to the top of the Quick CSS box, and it’s applying to your site.

Best regards,
Rikard
April 25, 2021 at 6:53 am in reply to: Targeting links to A ID's on different pages #1296568
Rikard
Keymaster
Hi Sean,

This is not theme or platform specific, it’s regular html markup. Please try using the full URL instead:
```
<a href="https://your.site/page/#anchor">Your link text</a>
```
Best regards,
Rikard
April 25, 2021 at 5:30 am in reply to: Sidebar problem after updating to WP 5.7.1 #1296566

Rikard
Keymaster

Hi Serge,

Thanks for that. I’m able to reproduce the problem on your site, but not on a test installation. That means that the problem is likely local to your site. What happens if you disable all plugins? You could also try to activate the parent theme, to see what happens then.

Best regards,
Rikard

April 25, 2021 at 5:08 am in reply to: Enfold – Content Slider creating CLS issues #1296565

Rikard
Keymaster

Hi Joe,

First off, could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 21,781 through 21,810 (of 93,423 total)

← 1 2 3 … 726 727 728 … 3,113 3,114 3,115 →