Hi John,

Thanks for the update and clarification. I checked your site using Firefox, but I can’t see any problems on my end, please see screenshot in private. Could you try clearing the cache from Firefox, then restarting it, to see if that helps please?

Best regards,
Rikard

Hi,

Thanks for the clarification. I had a look at the section with the camere ID, and you have selected to hide that on mobile devices, in the element options. If the section is hidden, then the link to it won’t work.

Best regards,
Rikard

Hey Katja,

Please try the following in Quick CSS under Enfold->General Styling for the milestone height and colour of the dashed line:

main_color .av-milestone-icon-wrap:after {
    border-color: blue;
}
.av-milestone-icon-wrap {
    height: 120px;
}

Did you try this for the sticky header on mobile? https://kriesi.at/documentation/enfold/header/#sticky-header-on-mobile. If so, then what exactly is not working?

Please consider updating the theme to the latest version, if you should keep having problems with your customisation: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

Hey andy,

I can’t see anything like that on your front page, could you link to where we can see the actual problem please?

Best regards,
Rikard

Hi Tom,

You should be able to start a new support ticket from here: https://help.market.envato.com/hc/en-us

The email will be sent to the email address which you used to register your Themeforest account with. If that is not working, then you need to ask Themeforest about that as well.

Best regards,
Rikard

Hey daimonart,

The Layout builder should work for single product page, is that what is not working on your site? If so, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey solf,

There is no setting for that unfortunately. If you need help with custom CSS, then please post a link to where we can see an example of an element that you want to apply this to.

Best regards,
Rikard

Hi,

Please try the following in Quick CSS under Enfold->General Styling to hide the rows indicated in the screenshot:

tr.cart-subtotal, tr.order-tax {
  display: none; 
}

Versandkosten; we can’t hide only the text unfortunately. You might need to use plugin, a filter, or override the WooCommerce template in a child theme.

Use this to alter the size, font and colour of the text:

.shop_table ul#shipping_method li label {
  font-size: 18px; 
  font-family: arial; 
  color: red;
}

Try this to add text after the total amount:

tr.order-total span.woocommerce-Price-currencySymbol:after {
  content: "inkl. 19% MvSt."
}

Best regards,
Rikard

Hi,

Thanks for that. I activated the parent theme, and it works as it should after that. I see that you have slideshow_fullsize.php in your child theme, could you try removing that to see if it helps? You can copy the content from the parent theme file, and add your customisation back in as well.

Best regards,
Rikard

Hi,

Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the update. Please try this CSS as well:

.av-masonry-entry .av-inner-masonry-content {
    padding: 5px;
}

Best regards,
Rikard

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

Hi,

Thanks for the update, and login details. I can’t see what is causing this problem unfortunately, did you try disabling all plugins to see if that changes anything? We can try it out for, if you give us permission to disable plugins temporarily.

Best regards,
Rikard

Hi,

This is not a general problem with the theme, since we can’t reproduce the problem on local or test installations, and we haven’t had any other users report it either. You are the one with this problem.

The error message seems to be related to server problems, this thread might help you out further: https://stackoverflow.com/questions/58215104/whats-the-neterr-http2-protocol-error-about

Best regards,
Rikard

Hi,

I can’t see any messages like that on the page you linked to, where exactly are you seeing them?

Best regards,
Rikard