Page 715 – Support | Kriesi.at – Premium WordPress Themes

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May 21, 2021 at 6:23 am in reply to: Text inline with radiobuttons #1301522

Rikard
Keymaster

Hi Dave,

I can only see a checkbox on that page, and it’s inline with the text. Maybe you linked to the wrong page?

Best regards,
Rikard

May 21, 2021 at 6:20 am in reply to: recaptchaV3 not working #1301521

Rikard
Keymaster

Hi Niemitz,

V3 is a bit different from v2, since it doesn’t show the “are you are robot” box, please read more here: https://stackoverflow.com/questions/51171349/how-does-googles-recaptcha-v3-work.

Best regards,
Rikard

May 21, 2021 at 5:50 am in reply to: Mobile Burger menu not working #1301516

Rikard
Keymaster

Hey dcashion,

Your burger menu is working fine on my end, could you try using a private or incognito browser window please?

Best regards,
Rikard

May 21, 2021 at 5:42 am in reply to: Menu item in Socket and Header have same custom link but behave differently #1301514

Rikard
Keymaster

Hi,

Thanks for that, we can access your site now. I checked the links you referred to, and the content seems to be different when opening the link from the main menu, compared to when opening it from the socket. Is that the problem you are having, and which content is correct?

Best regards,
Rikard

May 21, 2021 at 5:34 am in reply to: CSS control of elements on a single page #1301513
Rikard
Keymaster
Hi Steve,

Thanks for the update. Please try this CSS instead:
```
.page-id-22914 .flex_column, .page-id-22914 .tw-grid__col--50 {
    border-color: #fff !important;
}
```
Best regards,
Rikard
May 21, 2021 at 5:30 am in reply to: Column / Styling / Inner Padding – Bug? #1301512

Rikard
Keymaster

Hi,

I’m not 100% sure, but it looks like that is caused by the image being used in the middle is sized differently compared to the others. What happens if you use an image with the same dimensions as the other two?

Best regards,
Rikard

May 21, 2021 at 5:22 am in reply to: Gallery images are not loaded with Enhanced Media Library after Update #1301511

Rikard
Keymaster

Hi subnoodle,

Our support is limited when it comes to debugging third party plugins unfortunately, the theme simply cannot be compatible with all plugins out there. I would suggest that you reach out to the plugin developers first of all. If you should need further help from us, then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site. Also let us know where we can see and reproduce the problem you are having.

Best regards,
Rikard

May 21, 2021 at 5:12 am in reply to: Links on Images & Buttons Changing to set Manually When Translated Using WPML #1301509

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 21, 2021 at 5:10 am in reply to: ALB and The Events Calendar pro – ALB disable calendar fields #1301508

Rikard
Keymaster

Hi,

Thanks for the update. We’ll keep this thread open, in case you should need any further help on the topic.

Best regards,
Rikard

May 21, 2021 at 5:08 am in reply to: Tab Section problems #1301506
Rikard
Keymaster
Hey martin,

Please try the following in Quick CSS under Enfold->General Styling:
```
.av-tab-section-image {
    width: 110px;
    height: 110px;
}
```
Best regards,
Rikard
May 21, 2021 at 5:01 am in reply to: Custom Grid Border Color Missing After Updating Theme to 4.8.2 #1301505
Rikard
Keymaster
Hi,

Thanks for the update. Please try this CSS instead:
```
.avia-icongrid-flipback {
    width: 99.5% !important;
    left: 0px;
    top: -1px;
    margin: 1px;
}

.avia-icongrid-flipbox li .avia-icongrid-front {
    height: 99.1%;
    width: 99.3%;
}
```
Best regards,
Rikard
May 21, 2021 at 4:46 am in reply to: After Update from V3 to V4.8. – Failed to initialize plugin: avia_builder_button #1301503

Rikard
Keymaster

Hey Michael,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know where we can see the missing elements, and where you are seeing error messages.

Best regards,
Rikard

May 21, 2021 at 4:44 am in reply to: Can't install Google reCaptcha #1301502

Rikard
Keymaster

Hey Pepe,

I see that you are running an old version of the theme, could you try to update to the latest version (4.8.2) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

After you have updated, then you can find the reCaptcha settings under Enfold->Google Services.

Best regards,
Rikard

May 21, 2021 at 4:38 am in reply to: Custom elements show up as search results in frontend #1301501

Rikard
Keymaster

Hi again Patrick,

Our developers have come up with a solution. If you could share FTP details with us in private, then we can try to install it on your site. You could also simply wait for the next theme update. If you want us to install it for you, then please make sure that you have backups of your site, in case something should go wrong.

Regards,
Rikard

May 20, 2021 at 12:27 pm in reply to: Gallery shows "the image could not be loaded" on click #1301365

Rikard
Keymaster

Hi Elbnetz,

We can’t access the plugin page on your installation, could you activate that please? Also, are we allowed to temporarily disable plugins for testing purposes?

Best regards,
Rikard

May 20, 2021 at 12:23 pm in reply to: Favicon Problem #1301364

Rikard
Keymaster

Hi Giorgio,

Please refer to this thread: https://kriesi.at/support/topic/wrong-favicon-shown-on-pdf-download-tab/

Best regards,
Rikard

May 20, 2021 at 12:19 pm in reply to: Warning message PHP 8.0 #1301362

Rikard
Keymaster

Hi,

Thanks for the update. I temporarily activated one of the default WordPress themes, and the warning remained after that. That means that the warning is not generated by the theme. If might be coming from one of your plugins.

I’m not sure what problem you are having with the sliders, could you try to explain a bit further please?

Best regards,
Rikard

May 20, 2021 at 12:14 pm in reply to: font style blog #1301361
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
@media only screen and (max-width: 767px) {
input.text_input.is_email {
  background-color: #fff !important;
}
}
```
And this for the blog page:
```
@media only screen and (max-width: 767px) {
.responsive #top #wrap_all .slide-entry {
    width: 100%;
    margin-left: 0;
}
}
```
Best regards,
Rikard
May 20, 2021 at 12:09 pm in reply to: plugin no longer works #1301358

Rikard
Keymaster

Hi Franz,

Debugging third party plugins is unfortunately out of scope of our theme support, but we would be happy to provide the plugin developer with a copy of the theme, please see private. If he wants to contact us, then he can do so via our contact form on the website.

Best regards,
Rikard

May 20, 2021 at 11:59 am in reply to: Spam Mails coming through enfold-contact-form #1301356

Rikard
Keymaster

Hi Michael,

Thanks for the update. I see that you have activated Recaptcha in the theme options, but you need to add API keys as well, otherwise it won’t work: https://kriesi.at/documentation/enfold/contact-form/#captcha. I would recommend that you use Recaptcha version 3.

Best regards,
Rikard

May 20, 2021 at 6:38 am in reply to: Spaces between Color Sections #1301325

Rikard
Keymaster

Hi,

Thanks for the update. It looks like you have set all the sections to display 100% of the browser window, and that won’t work with the images you have used. Could you try a different images and height settings maybe?

Best regards,
Rikard

May 20, 2021 at 6:33 am in reply to: Grid Row Different Height on Mobile Device? #1301324

Rikard
Keymaster

Hi,

Thanks for the update. The background image is displaying fine on my end, could you post a screenshot of the problem you are seeing on your end please?

I don’t think it would be possible to vertically align the second column to the bottom of the screen unfortunately, since you would have to align it differently for every screen size.

Best regards,
Rikard

May 20, 2021 at 6:25 am in reply to: Percentage content area #1301323

Rikard
Keymaster

Hey Knutnik,

You can change the container size under Enfold->General Layout->Dimensions. I’m not sure I understand what you mean about images and fonts though, could you try to explain that a bit further please?

Best regards,
Rikard

May 20, 2021 at 6:22 am in reply to: Blog author link takes one to the home page #1301322

Rikard
Keymaster

Hi,

Thanks for that. I’m not sure what is causing this problem on your site unfortunately. Could you try disabling all plugins, to see if that makes any difference please?

Best regards,
Rikard

May 20, 2021 at 6:18 am in reply to: Horizontal gallery – navigation buttons #1301321

Rikard
Keymaster

Hey troupdim,

They seem to be working fine on my end using Chrome. Could you try to explain the problem a bit further, and let us know how to reproduce it please?

Best regards,
Rikard

May 20, 2021 at 6:14 am in reply to: Conflict with Advanced Google Maps Plugin #1301320

Rikard
Keymaster

Hi,

Thanks for the video. I tried disabling Google Maps in the theme, but that didn’t make any difference unfortunately. Could you try disabling all other plugins, to see if there is conflict coming from any of them? I’m seeing jQuery errors on the page, but I’m not sure what is causing them.

Best regards,
Rikard

May 20, 2021 at 6:03 am in reply to: Icons in einem Text nebeneinander anzeigen #1301317

Rikard
Keymaster

Hey Alexandervc33,

That should be possible if you wrap your icons in span elements, please try that out.

Best regards,
Rikard

May 20, 2021 at 6:01 am in reply to: menu Slider under logo and menu #1301315

Rikard
Keymaster

Hey brunet77,

There’s no layout like that in the theme by default unfortunately, maybe you could try creating the menu with a Fullwidth Sub Menu element?

Best regards,
Rikard

May 20, 2021 at 5:59 am in reply to: Post Slider not showing images #1301313

Rikard
Keymaster

Hi Mike,

The link in your pay now menu item seems to be creating a jQuery error on your site, could you try removing that to see if it helps please?

Best regards,
Rikard

May 20, 2021 at 5:42 am in reply to: 2 Layout Elemente (1/2) in einer Farbsektion Breite einstellen #1301310

Rikard
Keymaster

Hey Alexandervc33,

Please try using the Grid Row element instead.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 21,421 through 21,450 (of 93,569 total)

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