Page 674 – Support | Kriesi.at – Premium WordPress Themes

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Posts
July 10, 2021 at 6:05 am in reply to: Enfold will not update #1309474

Rikard
Keymaster

Hi,

Thanks for that. I’m seeing jQuery errors on that page, could you try disabling all other plugins to see if that help please? If not, then please try reaching out to the plugin authors, to see if they can see what is going wrong.

Best regards,
Rikard

July 10, 2021 at 5:58 am in reply to: Home Page Translation #1309473

Rikard
Keymaster

Hey mgould,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 10, 2021 at 5:57 am in reply to: Single post layout broken #1309472

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure I understand what you are saying, when you switch back to what? If you are referring to when you activate your child theme, then that means that the problem is coming from your child.

Best regards,
Rikard

July 10, 2021 at 5:53 am in reply to: Full-width text scroller below logo and menu #1309471
Rikard
Keymaster
Hi,

1. Please try this instead:
```
.template-shop.content {
    padding-top: 70px;
}

.single-product #main, .page-template-default #main, .woocommerce-cart #main {
    padding-top: 215px !important;
}
```
2. And this instead of the previous code as well:
```
@media only screen and (max-width: 767px) {
#main .container_wrap {
    background-color: #fff;
}
#footer {
    background-color: #fceeea;
}
}
```
Best regards,
Rikard
July 10, 2021 at 5:37 am in reply to: Color Section – Cannot Edit or Save Background Image #1309470

Rikard
Keymaster

Hi,

Great, I’m glad to hear that everything is working as it should now, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 10, 2021 at 5:35 am in reply to: sub menu is cut off on screen edge #1309469
Rikard
Keymaster
Hi Stewart,

Please try the following in Quick CSS under Enfold->General Styling:
```
#menu-item-92 ul.sub-menu {
  left: -100px;
}
```
Best regards,
Rikard
July 10, 2021 at 5:32 am in reply to: Centre / align Masonry on page #1309468

Rikard
Keymaster

Hi Henning,

I’m not sure I understand the problem, since it looks good on my end on both mobile and desktop. Did you manage to find a solution maybe? If not, then please try to explain the problem a bit further, and let us know how to reproduce it.

Best regards,
Rikard

July 10, 2021 at 5:29 am in reply to: How to create a Archive Side bar on my blog site? #1309467

Rikard
Keymaster

Hi Angela,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 10, 2021 at 4:57 am in reply to: Width of product box #1309465

Rikard
Keymaster

Hi,

Thanks for that. I modified the CSS for you a bit, and it’s applying now. Please review your site.

Best regards,
Rikard

July 10, 2021 at 4:46 am in reply to: Center align portfolio post title #1309464
Rikard
Keymaster
Hi FamalcoGroup,

Please try the following in Quick CSS under Enfold->General Styling:
```
.grid-entry h3.grid-entry-title {
  text-align: center;
}
```
Best regards,
Rikard
July 10, 2021 at 4:44 am in reply to: Portfolio Grid #1309463
Rikard
Keymaster
Hi FamalcoGroup,

1. Please try adding the element in a 1/1 container, to see if that gets to where you want to be.

2. Please try the following in Quick CSS under Enfold->General Styling:
```
.grid-entry.isotope-item {
    width: 24%;
}
```
Best regards,
Rikard
July 9, 2021 at 12:40 pm in reply to: Fatal error #1309381

Rikard
Keymaster

Hi,

Thanks for the update and clarification. If you want content from another site, then moving the WordPress installation is pretty much unnecessary. I would suggest that you delete everything, then install a clean WordPress installation to begin with. After that you can use a migration plugin, or the import/export functionality in WordPress, to move content from the other site. If you still want us to remove things on your current installation, then we can do that, but it might be easier to simply start fresh.

Best regards,
Rikard

July 9, 2021 at 12:36 pm in reply to: I want to contact the Management of kriesi.at #1309380

Rikard
Keymaster

Hi Zia,

Thanks for reaching out to us. We didn’t create Revolution Slider, maybe you are contacting the wrong company?

Best regards,
Rikard

July 9, 2021 at 12:22 pm in reply to: Sidebar content inappropriate #1309376

Rikard
Keymaster

Hey thomasgafo,

If the widgets are empty, then the theme will show some predefined content. Please add your own content to the widgets. If you want to keep them empty, then you can try adding an empty text widget.

Best regards,
Rikard

July 9, 2021 at 12:19 pm in reply to: Hide Secondary Menu for Mobiles (small devices) #1309375
Rikard
Keymaster
Hey babyboymik,

Please try this instead:
```
@media only screen and (max-width: 767px) {
#header_meta {
  display: none;
}
}
```
Best regards,
Rikard
July 9, 2021 at 12:17 pm in reply to: Enfold Restaurant One Page problem #1309374

Rikard
Keymaster

Hi,

I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 9, 2021 at 12:16 pm in reply to: Problem with Heading Style Elegant #1309373
Rikard
Keymaster
Hi,

This CSS is applying, but I’m not sure where it’s coming from since you have file compression active:
```
h3 {
    font-size: 20px;
    line-height: 1.1em;
    margin-bottom: 8px;
}
```
You can try this CSS instead, or give us login details to that we can do it for you.
```
h3.av-special-heading-tag {
    line-height: 24px !important;
}
```
Best regards,
Rikard
July 9, 2021 at 12:08 pm in reply to: Masonry blog doesn't work #1309371

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 9, 2021 at 12:07 pm in reply to: Fatal error after update #1309369

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 9, 2021 at 12:05 pm in reply to: user manual #1309368

Rikard
Keymaster

Hi Heleen,

You can find all the documentation here: https://kriesi.at/documentation/enfold/

Best regards,
Rikard

July 9, 2021 at 12:04 pm in reply to: WooCommerce error #1309366

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 9, 2021 at 12:01 pm in reply to: textcolor active menu (primary and secondary) #1309364
Rikard
Keymaster
Hi,

You had set for the main menu items to be white under Enfold->Advanced Styling, and that was overriding my CSS. I’ve removed that setting for you, and added this CSS:
```
.av-subnav-menu a:hover, .header_color .main_menu ul:first-child > li a:hover, .main_menu ul:first-child > li.current-menu-item > a, .main_menu ul:first-child > li.current_page_item > a, .main_menu ul:first-child > li.active-parent-item > a {
    color: red !important;
}
```
Best regards,
Rikard
- This reply was modified 4 years, 7 months ago by Rikard.
July 9, 2021 at 6:34 am in reply to: Sticky Header – header is not sticky on the top #1309345

Rikard
Keymaster

Hey vivienne2020,

Thanks for the login details. I can’t see any going wrong on my end though, could you try to explain the problem you are having a bit further please?

Best regards,
Rikard

July 9, 2021 at 6:28 am in reply to: Latest Portfolio Items not showing in frontend of the website #1309344

Rikard
Keymaster

Hi,

Both of those posts are not assigned to any categories. Please try adding them to an existing category, and they should show up after that.

Best regards,
Rikard

July 9, 2021 at 6:24 am in reply to: Center text after removed the date in search result #1309343
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
span.av_ajax_search_title {
  margin-top: 7px;
}
```
Best regards,
Rikard
July 9, 2021 at 6:22 am in reply to: Viewing website on different screen sizes #1309342

Rikard
Keymaster

Hey Dave,

You should be able to do that using a service like this: https://www.browserstack.com/

Best regards,
Rikard

July 9, 2021 at 5:53 am in reply to: Page Featured Images Not Posting On Social Media #1309341

Rikard
Keymaster

Hey davidmac55,

The theme doesn’t have functionality for setting the image which should be used when sharing on social networks, please try using a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/

Best regards,
Rikard

July 9, 2021 at 5:51 am in reply to: close gap between two elements #1309340

Rikard
Keymaster

Hi John,

If you have the same type of layout on the other pages, then yes, you can simply remove the page ID class. If the layout is different, then you might need other CSS.

Best regards,
Rikard

July 9, 2021 at 5:47 am in reply to: Logo left, 3x widget right, menu below (left) #1309339

Rikard
Keymaster

Hey Ivo,

You need to register the widget areas as well, please refer to the documentation here: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

Best regards,
Rikard

July 9, 2021 at 5:41 am in reply to: Google maps error: #1309338

Rikard
Keymaster

Hi,

Thanks for that. Could you try disabling all plugins to see if that changes anything please?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 20,191 through 20,220 (of 93,423 total)

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