Page 668 – Support | Kriesi.at – Premium WordPress Themes

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July 19, 2021 at 5:41 am in reply to: Single post layout broken #1310676

Rikard
Keymaster

Hi flogee,

If you need further help with your problem, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

July 19, 2021 at 5:39 am in reply to: Add to Cart Icon in the Menu bar needs padding #1310675
Rikard
Keymaster
Hi,

Thanks for the update. Please try this CSS as well:
```
.html_visible_cart .av-burger-menu-main {
    margin-right: 35px;
}
```
Best regards,
Rikard
July 19, 2021 at 5:36 am in reply to: SVG LOGO #1310674

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

July 19, 2021 at 5:32 am in reply to: Mobile Menu Not Displaying #1310671

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 19, 2021 at 5:19 am in reply to: Widgets area elements with border #1310668

Rikard
Keymaster

Hi,

Thanks for the link. Which widget do you want to add a border to?

Best regards,
Rikard

July 19, 2021 at 5:17 am in reply to: How to create a Archive Side bar on my blog site? #1310667

Rikard
Keymaster

Hi Angela,

Offsetting posts is not possible in the widget unfortunately. But you might be able to achieve the same thing if you use the Blog Posts element shortcode. If you add the Blog Posts element to a new page, then make the selection of you choice. Then activate debug mode in order to see builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. After that you can copy the shortcodes into a text or code widget.

Best regards,
Rikard

July 18, 2021 at 12:20 pm in reply to: Gallery not fully loading #1310592

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 18, 2021 at 12:18 pm in reply to: Dropdowns in Main Menu Not Loading #1310591

Rikard
Keymaster

Hi,

Thanks for the update. Could you disable the CDN which is active on the site as well please? See private for example. Note that the theme doesn’t apply any caching to your content.

Best regards,
Rikard

July 18, 2021 at 12:11 pm in reply to: my enfold broken, help #1310585

Rikard
Keymaster

Hey 10101keven,

I don’t understand your question, could you try to explain the problem you are having a bit further please? Also post a link to the site in question, so that we can have a closer look.

Best regards,
Rikard

July 18, 2021 at 12:10 pm in reply to: Problem with share box after template update #1310584
Rikard
Keymaster
Hey lsrmedia,

Please try the following in Quick CSS under Enfold->General Styling:
```
.av-share-box-list li {
  width: 20%;
}
```
Best regards,
Rikard
July 18, 2021 at 12:05 pm in reply to: Enfold license question #1310583

Rikard
Keymaster

Hi,

I’m not sure I understand the problem you are having, could you try to explain it a bit further please? If you need help with a specific site, then please post a link to it so that we can have a closer look.

Best regards,
Rikard

July 18, 2021 at 12:03 pm in reply to: Import Demo not working #1310582

Rikard
Keymaster

Hi,

Thanks for the login details. It looks like have managed to import a demo already, could you try to explain the problem you are having a bit further please?

Best regards,
Rikard

July 18, 2021 at 11:50 am in reply to: Mailmunch Email Signup Styling match enfold #1310581

Rikard
Keymaster

Hey Stretchspot,

It looks like that form is generated in an iframe, so any styling we could give you would not apply unfortunately. Could you try reaching out to the plugin developers, to see if they can help you out maybe?

Best regards,
Rikard

July 18, 2021 at 11:46 am in reply to: Label Plugin #1310580

Rikard
Keymaster

Hi,

Thanks for the clarification. We haven’t tested the theme with any plugins like that unfortunately, so I can’t recommend any. I guess you could simply try out the alternatives you have, to see if they work or not. If you should have styling problems with a plugin, then we can likely help you out with that.

Best regards,
Rikard

July 18, 2021 at 6:12 am in reply to: Bloated database? #1310566

Rikard
Keymaster

Hi Martin,

If you need further help with this, then please give us something to work with. Otherwise we can only guess.

Best regards,
Rikard

July 18, 2021 at 6:09 am in reply to: paragraphs created with the enter key #1310565

Rikard
Keymaster

Hi Daniel,

I’m not sure I fully understand the problem you are having, could you let us know how to reproduce it please?

Best regards,
Rikard

July 18, 2021 at 6:07 am in reply to: How do I move hamburger and search icon below slider on homepage only? #1310564

Rikard
Keymaster

Hey webguy007,

Thanks for the screenshot. Could you post a link to the actual site as well please?

Best regards,
Rikard

July 18, 2021 at 6:06 am in reply to: SVG LOGO #1310563

Rikard
Keymaster

Hi,

Thanks for the update. Would you consider making your container element a bit wider? If so then I think the sidebar would look better after that. You can change the container width under Enfold->General Layout->Dimensions.

Best regards,
Rikard

July 18, 2021 at 5:34 am in reply to: Enfold issue #1310562

Rikard
Keymaster

Hi Josipa,

Sorry for the problem. I see that you are running an old version of the theme (3.1.5), could you try to update to the latest version (4.8.3) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/, and make sure that you are running PHP 7.4 or higher on the server.

Best regards,
Rikard

July 18, 2021 at 5:09 am in reply to: Old preview link #1310561

Rikard
Keymaster

Hey PopCut,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out on which page this is happening on.

Best regards,
Rikard

July 18, 2021 at 4:58 am in reply to: Adding Top Bar to Header with Left Menu Layout Selected #1310560
Rikard
Keymaster
Hi,

Thanks for the update. Please try this CSS as well:
```
#menu-item-175 {
  margin-right: 30px;
}
```
Best regards,
Rikard
July 18, 2021 at 4:53 am in reply to: Contact form mobile view #1310559

Rikard
Keymaster

Hi,

Thanks for that. I adjusted the CSS a bit, and it’s working as it should now. Please review your site.

Best regards,
Rikard

July 18, 2021 at 4:35 am in reply to: Lost background image(s) after Enfold upgrade #1310558

Rikard
Keymaster

Hi,

Great, I’m glad to hear that it’s working as it should now. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 18, 2021 at 4:32 am in reply to: Layer Slider Warning and admins unable to login to website #1310557

Rikard
Keymaster

Hi Go2People,

Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

July 18, 2021 at 4:31 am in reply to: Layer Slider Warning and admins unable to login to website #1310556

Rikard
Keymaster

Hi Andy,

I’ve updated the new site to the latest version as well, and the warnings are gone now. Please review your site.

If you want to give this a go yourself, then navigate to the themes folder in your WordPress installation, and create a new folder there. It can be called enfold_new for example. Then upload the new theme files to that folder, and once the upload it done, then rename the old Enfold folder to enfold_old, and the new folder to only enfold. After that it should be updated. If you run into problems, then you can simply change the folder names back to the way they were before.

Best regards,
Rikard

July 18, 2021 at 4:26 am in reply to: Submenu same font size, format and color as main menu #1310555
Rikard
Keymaster
Hi,

Thanks for the update. Please try this in Quick CSS:
```
.av-main-nav ul {
    width: 90px;
}
```
Best regards,
Rikard
July 18, 2021 at 4:23 am in reply to: Code Block text-align: center not working #1310554
Rikard
Keymaster
Hey Knutnik,

This code works on my end:
```
div.submenue-ib {
  text-align: center;
}
```
Best regards,
Rikard
July 18, 2021 at 4:20 am in reply to: Place slideshow buttons under slideshow caption #1310553

Rikard
Keymaster

Hi,

Thanks for the update. We’ll consider changing this behaviour in a future version of the theme. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 18, 2021 at 4:17 am in reply to: Cannot hide Horizontal Gallery on mobile device #1310552

Rikard
Keymaster

Hi Filip,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Your screenshot is not loading, so I’m not sure which gallery you are having this problem with. Please upload it to a service like Google Drive or Dropbox, then link to it here.

Best regards,
Rikard

July 18, 2021 at 4:14 am in reply to: bugs on the Page Builder #1310551

Rikard
Keymaster

Hi,

Thanks for that. I’m seeing error messages related to jQuery on the page, but I’m not sure why. Could you try disabling all plugins to see if that changes anything please?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 20,011 through 20,040 (of 93,423 total)

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