Page 666 – Support | Kriesi.at – Premium WordPress Themes

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July 25, 2021 at 8:36 am in reply to: Enfold update – Testimonial slider background color not correct #1312181

Rikard
Keymaster

Hi,

Thanks for the update. I’m seeing all the text as white on my end, except for the link. Could you try loading the site in an incognito or private browser window to see if that helps please? If not, then please post a screenshot of the problem.

About updates; they are the most common cause of things going wrong on a WordPress website. I would highly recommend that you copy your live site to a staging site, where you can perform updates first. If things work as expected there, then you can update your production site after that. If things should go wrong on the staging site, then your live site will still work as it did before.

Best regards,
Rikard

July 25, 2021 at 8:30 am in reply to: Icon Box Element in Widget Area #1312179

Rikard
Keymaster

Hi Cliffy,

Thanks for the kind words. We are aiming at releasing a bug fix version of the theme tomorrow, if everything goes as planned.

Best regards,
Rikard

July 25, 2021 at 8:27 am in reply to: Plugin funktioniert mit neuem Theme nicht mehr #1312177

Rikard
Keymaster

Hey christines26,

We have no official support for that plugin unfortunately, but I’m not sure if I can see the problem on your actual site though. Could you post a screenshot highlighting it, or try to explain a bit further please?

Best regards,
Rikard

July 25, 2021 at 8:24 am in reply to: Change Follow-Link into No-Follow-Link on the Partner Logo elements #1312176
Rikard
Keymaster
Hey Tobias777G,

Please try this in your functions.php file:
```
function avia_change_partner_logo_rel_nofollow(){
  ?>
  <script>
  	jQuery(document).ready(function($) {
  		$('.avia-logo-slider a').attr('rel', 'noopener noreferrer nofollow');
  	});
  </script>
  <?php
}
add_action('wp_footer', 'avia_change_partner_logo_rel_nofollow');
```
Best regards,
Rikard
July 25, 2021 at 8:06 am in reply to: Contact Form – need wider border for required field check #1312175

Rikard
Keymaster

Hey universo,

Could you post a link to where we can see the form in question please?

Best regards,
Rikard

July 25, 2021 at 7:37 am in reply to: Post Slider Image in front of the learn more link #1312172

Rikard
Keymaster

Hi Markus,

Thanks for the screenshot. Could you post a link to where we can see the actual elements on your site as well please?

Best regards,
Rikard

July 25, 2021 at 7:35 am in reply to: Text in Iconbox not showing #1312171

Rikard
Keymaster

Hi latapie,

Please refer to this thread, if you want to fix these problems yourself: https://kriesi.at/support/topic/icon-box-problem-2/. If you can’t, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

July 25, 2021 at 7:34 am in reply to: Text in Iconbox not showing #1312170

Rikard
Keymaster

Hi mexi,

We are planning the bug fix release of the theme for tomorrow, if everything goes as planned.

Best regards,
Rikard

July 25, 2021 at 7:31 am in reply to: Topic: Kritischer Fehler / Critical error: WP 5.8 | PHP 8.0 | enfold 4.8.4 #1312169

Rikard
Keymaster

Hi Karl,

I tried to reproduce this problem on a test installation running PHP 8.08, but I was not able to. Could you post admin WordPress login details in private to your site where we can see this problem happening please?

Best regards,
Rikard

July 25, 2021 at 7:12 am in reply to: Youtube background video not working #1312165

Rikard
Keymaster

Hi LM2012,

Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.8.4) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

July 25, 2021 at 7:09 am in reply to: Version 4.8.4 – Breaks edit in header & catalogue element items #1312164

Rikard
Keymaster

Hi Autopilot,

Sorry for the problem. We are planning a release for bug fixes tomorrow. If you could roll back until that is available, then I would recommend that you do that.

Best regards,
Rikard

July 25, 2021 at 7:08 am in reply to: Version 4.8.4 – Breaks edit in header & catalogue element items #1312163

Rikard
Keymaster

Hi George,

Thanks for that. Could you share FTP login details in private as well, so that we can try to upload our bug fix version to your site please?

Best regards,
Rikard

July 25, 2021 at 7:03 am in reply to: layerSlider WP doesn't work on safari (desptop or iPhone) #1312162

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 25, 2021 at 7:02 am in reply to: lightbox not working after ajax #1312160

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 25, 2021 at 6:46 am in reply to: Share this Entry Enfold 4.8.4 #1312158

Rikard
Keymaster

Hi,

Thanks for that. Did you check your setting under Enfold->Social Profiles? If the links are not coming from there, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 25, 2021 at 6:43 am in reply to: Enfold Documentation – Accordions doesn't work #1312156

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 25, 2021 at 6:42 am in reply to: Main menu items colors #1312155

Rikard
Keymaster

Hey ManolinelNoruego,

I’m seeing yellow on my end, could you try loading the site in an incognito or private browser window please?

Best regards,
Rikard

July 25, 2021 at 6:37 am in reply to: After updating to 4.8.4 a whole section of my website is not working #1312154

Rikard
Keymaster

Hi mchbeck and Justin,

If you should need further help with your sites, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look.

Best regards,
Rikard

July 25, 2021 at 6:36 am in reply to: After updating to 4.8.4 a whole section of my website is not working #1312153

Rikard
Keymaster

Hi computereze,

Thanks for the update, and sorry again for the problem. If everything goes as planned, then we should have a bug fix release available tomorrow. These problems are very likely due to us having restructured many layout builder on the backend.

Best regards,
Rikard

July 25, 2021 at 6:32 am in reply to: Videos are not loaded anymore #1312152

Rikard
Keymaster

Hi,

Thanks for that. I see the same problem on my end, and I can reproduce the problem on a local installation. I’m not sure if this is theme problem though, since the widget doesn’t display anything when I activate the Twentytwenty-One theme either. Would you be able to verify those results on your end?

Best regards,
Rikard

July 25, 2021 at 6:00 am in reply to: Youtube video is unavailable #1312148

Rikard
Keymaster

Hi manchust,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 25, 2021 at 5:56 am in reply to: Issue with Icon Box on Home Page not Showing Text suddenly #1312147

Rikard
Keymaster

Hi Allen,

Thanks for that. I’ve added the fix for you, and your Icon boxes are displaying as they should now. We are planning a bug fix release of the theme for tomorrow, that should fix this problem permanently.

Best regards,
Rikard

July 25, 2021 at 5:27 am in reply to: Customising the formatting of Catalogue Item Descriptions #1312146
Rikard
Keymaster
Hi,

Thanks for the update. Please try this CSS as well:
```
.av-catalogue-list li {
    border-bottom: none;
    list-style-type: disc;
}
```
Best regards,
Rikard
July 25, 2021 at 5:16 am in reply to: Author theme #1312144

Rikard
Keymaster

Hi Jonah,

You can check out the available Enfold demos here:https://kriesi.at/themes/enfold-overview/. Maybe one of them would fit your new site? If not, then all of the demos can be customised.

Best regards,
Rikard

July 25, 2021 at 5:00 am in reply to: problem embedding iframe #1312143

Rikard
Keymaster

Hi,

I’m not aware of any solutions like that unfortunately, but this might help you out: https://stackoverflow.com/questions/15255858/set-the-iframe-height-automatically. It’s likely not possible though, since your site is not aware of what content is present on the other site.

Best regards,
Rikard

July 25, 2021 at 4:56 am in reply to: Update to Word press 4.8 and latest child Enfold child theme cause site problems #1312142

Rikard
Keymaster

Hi David,

There were unfortunately some problems introduced with the latest version of theme, but we are planning a bug fix release for tomorrow. If you can hold off with updating until that is available, then please do so.

Best regards,
Rikard

July 25, 2021 at 4:51 am in reply to: font colors not right with latest update #1312141
Rikard
Keymaster
Hi kbee27,

Thanks for the update. All the text in your testimonials is white on my end, except for the names. If you want to change that to white as well, then please add this to Quick CSS:
```
.home .avia-testimonial-name {
  color: #fff !important;
}
```
Best regards,
Rikard
July 25, 2021 at 4:46 am in reply to: Flyout mobile menu BG color not changing – need help, mobile menu unusable #1312140

Rikard
Keymaster

Hi,

Thanks for the update, so everything is working as it should now then? Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 25, 2021 at 4:45 am in reply to: BACKGROUND PHOTO #1312139

Rikard
Keymaster

Hi Supertortugawebmaster,

I’m not sure which section you are referring to, could you post a screenshot of the problem please?

Best regards,
Rikard

July 24, 2021 at 1:08 pm in reply to: Block reverts to default text, even though it has custom text in the editor #1312069

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also make sure that Appearance->Editor is active on your installation. If it’s not, then please provide us with FTP login details as well. Also please link directly to where we can see the actual problem on your site.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 19,951 through 19,980 (of 93,569 total)

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